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Kansas City Marriott Downtown

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Traveller (278)
Room & Suite (149)
Dining (38)
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Overview
  • Excellent29%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 Jun.7 Jun.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)
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Traveller rating
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355
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245
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All reviewsconvention centermain towerpower and light districtthe concierge loungepower striplobby barwithin walking distancetop floorattending a conferenceguest servicesself parkbusiness travelercoffee makervalet parkingelevatorskywalkmetropolitan
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1 - 5 of 1,216 reviews
Reviewed 4 days ago via mobile

We are currently staying here, having driven two hours from where I’m stationed in the army so we could attend Kansas City’s annual “Parrot Fest.” I would rave about the amazing view from our 18th floor room or the wonderful way everything is in walking...More

1  Thank RakkasanMan
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 days ago

Thank you for taking the time to send your comments regarding your recent stay. We are delighted that you enjoyed your room accommodations and the view from your guest rooms. I am happy to hear that your dining experience in the Metropolitan KC was a...More

Reviewed 4 days ago via mobile

I’m ashamed that this is my local Marriott. Hotels like this one are the reason that I’m no longer a platinum Marriott rewards member. It’s just not worth staying at the brand when the quality ranges so much. Booked a date night here with my...More

2  Thank Cptcmpost
Response from David T, Manager at Kansas City Marriott DowntownResponded 3 days ago

Thank you for taking the time to post the comments about you recent stay. We appreciate all feedback from our guests to help us continue to improve our hotel operations. Our goal is to always provide our guests with a stay that exceeds expectations and...More

Reviewed 4 days ago

Confession I have stayed at this hotel a few times in past years and have always had a good experience. The have a garage with valet or self parking (pay). They have a grand entrance with a large common area, suitable for gathering and meeting....More

Thank ChiefGuru
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 2 days ago

Thank you for your very nice review and all of the details that you shared. We are delighted that you enjoyed our hotel and the location of our property as we are very close to many local attractions. We do hope to see you again...More

Reviewed 5 days ago via mobile

When I checked in my reserved king room was not available. I was told that Marriott guarantees room type for Gold and Platinum members and since I’m only silver, I did not qualify. My room was in need of renovation and repair. My AC didn’t...More

Thank eronline
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 5 days ago

Thank you for your feedback regarding your recent stay. We would like to apologize again for the inconveniences you experienced at our hotel. I appreciate you taking the time to speak to the management. We have addressed your comments with our hotel team so we...More

Reviewed 6 days ago

I travel frequently and the Marriott has always been my brand of choice. So far this year I've spend 36 nights in Marriott branded hotels - ranging from their budget Courtyard hotels to their five star properties across the world - such as the JW...More

3  Thank RicBrowde
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 5 days ago

Thank you for your feedback. I would like to apologize for all the inconveniences you experienced at our hotel during your recent stay. We strive for 100% satisfaction and I am sorry that we failed you on that. I have shared all of your comments...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 187 - USD 353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 187 - USD 353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (278)
Room & Suite (149)
Dining (38)
Pool & Beach (3)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
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Jennifer B
1 June 2017|
AnswerShow all 7 answers
Response from Cptcmpost | Reviewed this property |
No. It provides hair dryers that look like they were bought at K-Mart in the 80s.
0
Votes
tracy d
3 May 2017|
Answer
Response from Beth M | Property representative |
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
0
Votes
michelefO3769SU
17 April 2017|
AnswerShow all 4 answers
Response from Beth M | Property representative |
Our hotel is located downtown Kansas City. You should always be aware of your surroundings. At night we recommend to walk in pairs or with a group of people. We look forward to your visit.
1
Vote
Room Tips
"Go to another hotel."
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"Away from elevators is good. request a suite if you can get one."
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"Rooms away from the elevator banks are most quiet"
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"If you want to be in the building with all of the amenities ask for it when you book or when you arrive."
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