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Kansas City Marriott Downtown

Booking.comUSD 268*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 268*
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USD 272*
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Kansas City Marriott Downtown
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1,082 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
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Austin, Texas
Reviewed 2 days ago NEW

Not everything always goes perfectly. I was a guest of the hotel and had an unfortunate experience of a trailer theft from a nearby lot not owned by Marriott. The staff at the hotel went well beyond the normal effort to track down video footage from cameras from other businesses and assist we with the insurance adjuster and the police....

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Helpful?
Thank Bill S
Dexter, Missouri
Reviewed 2 days ago NEW

The hotel lobby is gorgeous and the staff is very friendly. The location is in the heart of of downtown and steps away of the Power & Lights District. There is a beautiful park right across the street if you want to step out for a breath of fresh air. The Muelbach Hotel is lovely and is adjacent to the...

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Helpful?
Thank Lisaannb58
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent visit. We are delighted that you had a wonderful experience at our property. I will share all of your comments with the hotel team and your suggestion on having extended hours in the Concierge lounge. Thank you again for your review.

Fairfax, VA
Reviewed 5 days ago NEW

My husband & I stayed for a week. We arrived just before noon & went to the desk to check in, although we were sure they'd tell us our room was not ready. We were wrong. We checked right in and received a room on the 10th floor. The front desk personnel were great. The room was large with a...

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Helpful?
Thank Virginia2002
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to send your comments regarding your recent visit at our hotel. I am delighted that you had a smooth check in and that you liked your room accommodations. We will address the parking opportunity with the appropriate staff to ensure that we are giving directions to our guests on the location of our garages....

Nebraska
Reviewed 6 days ago NEW

Stayed for several days in order to attend a conference. The staff was very helpful. One of our travel companions had to cancel at the last minute, and she'd booked a room for one of my co-workers as well. Upon arrival, we discovered both rooms were canceled, however, the staff did a great job of honoring the conference rate and...

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Helpful?
Thank maddiemae81
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments regarding your recent stay. I apologize for the inconvenience you experienced with the reservations being cancelled. I am pleased that our staff assisted you with correcting it upon your arrival. I will share your comments with our Housekeeping team to ensure the staff is making corrections moving forward. We have a Security team on property...

Austin, Texas, United States
Reviewed 6 days ago NEWvia mobile

I wanted to like it, but I'm left wondering if they paid for the good reviews. The hotel rooms are extremely noisy and outdated. I stayed two nights and was kept up both of them by people having parties, quite literally, in the hallway. Loud talking, sometimes screaming, and tons of door slamming. The hotel did not seem at all...

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Helpful?
Thank Denise C
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. I would like to apologize for the inconvenience you experienced with the noise from the other guests on your floor and with the cleanliness concerns in your guest room. We have a Security team that is on property 24/7 that can address any noise concerns so our guests may get a good nights sleep. We...

Stanton, Iowa
Reviewed 1 week ago

I attended a work convention along with 7 other employees. About 1000 attendees for the convention. Check in was a snap, hospitality was great, rooms were wonderful. We all had a great time staying here and will come back in the future on my own dime.

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Helpful?
Thank maranville826
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your wonderful feedback. We are delighted to hear that you had a great experience at our hotel during your convention. I am pleased that our staff were great and that they assisted you with anything you may have needed. We look forward to seeing you again in the future when your travels bring you back for leisure.

Reviewed 1 week ago

This is one of the nicest Marriotts that I have stayed in. The check in experience was wonderful, with the desk staff taking time to make small talk with me as she prepared my room key, she took a minute or two to find a very nice upgrade for me as well. The room was fine, the upgrade included a...

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Helpful?
Thank Bopeep2013
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments and we are delighted that you had a wonderful experience at our property. I am happy to hear that the Front Desk associate gave you Brilliant service and assisted you with anything you may have needed. We have received many compliments on our Concierge Lounge and I am glad you enjoyed the food and your...

Reviewed 1 week ago

I was in town for a week long conference. Hotel has an underground walkway to the conference center which was very handy in bad weather. Hotel was comfortable with a gym and pool on the top floor! Great views of the city and friendly staff.

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Helpful?
Thank Cece M
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. The underground walkway to the Convention Center is great especially when the weather is not very good. I am happy to hear that you enjoyed our Fitness Center and the pool. We receive many compliments from our guests on the equipment that we have and the great views of the city...

Tulsa, Oklahoma
Reviewed 1 week ago

Stayed for a recent Garth Brooks concert, hotel is within walking distance to the Sprint Center, and close to SEVERAL great bars & restaurants. Room was nice and the lady at breakfast was super friendly.

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Helpful?
Thank Soccamomma1316
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for choosing our hotel to stay at when you went to the Garth Brooks Concert at the Sprint Center. We are very close to that venue and the Power & Light District for the great bars and restaurants. I am happy to hear that you thought our room accommodations were nice and the server at the Metropolitan KC...

Redmond, Washington
Reviewed 1 week ago via mobile

I always prefer to stay at the downtown property It is super convenient to get around in Kansas City, Mo downtown. Good rooms and lobby. And good concierge lounge. And a good lunch buffet at hotel restaurant. Add more vegetarian entrees... Till next time.

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Helpful?
Thank mkred
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your loyalty to the Kansas City Marriott Downtown. We are happy to hear that you enjoy the location of our property as it is very convenient to many local attractions. We are delighted that you enjoyed our guest rooms and the lunch buffet at the Metropolitan KC Restaurant. I will share your suggestion about adding more vegetarian...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 W 12th St, Kansas City, MO 64105-1638
Region: United States > Missouri > Kansas City
Price Range: $289 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Marriott Downtown staff and other travellers.
13 questions
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Colorado Springs, Colorado
Lombard, Illinois
10 months ago
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Winnipeg, Canada
4 months ago

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Questions? Get answers from Kansas City Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Concierge is on the first floor, so you might want a lower floor, however the views are nice on the upper floors.”
Bopeep2013, 17 May 2017 | Read review
“Free WIFI is pitiful..... upgrade is $ 16.00 a day.”
V3783KQroberta, 10 May 2017 | Read review
“not East tower”
jhoips, 3 May 2017 | Read review
“pick high floor with city view”
AKW52245, 2 May 2017 | Read review
“High rooms have a nice view of KC.”
J250OPdavidm, 10 Apr 2017 | Read review
5 of 5
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USD 268* /night
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Prices are for 1 room, 2 adults
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