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Bells at Killcare Boutique Hotel, Restaurant and Spa

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107 The Scenic Rd, Killcare, New South Wales 2257 Australia
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Traveller (316)
Dining (63)
Room & Suite (30)
What is Travellers’ Choice?
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About

#1 of 2 B&Bs / Inns in Killcare
Location
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Travellers' Choice
Bells at Killcare Boutique Hotel, Restaurant and Spa is a boutique coastal retreat with a vibrant regional restaurant, focusing on Mediterranean and Italian food. The property is situated high on the NSW Bouddi Peninsula and surrounded by untouched Bouddi National Park and many secluded and pristine beaches, Bells at Killcare is just a 90-minute drive north of Sydney's CBD and offers exclusive and private coastal style cottage accommodation - 25 cottages and suites sprawling over a huge rural acreage. Guests can relax by the outdoor 20 metre lap pool or enjoy a signature spa treatment in the delightful Bells Day Spa. Arrive by seaplane, ferry or car.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Boating
Conference facilities
Meeting rooms
Parking
Outdoor pool
Coffee shop
Restaurant
Complimentary Instant Coffee
Complimentary welcome drink
Happy hour
Wine / champagne
Poolside bar
Canoeing
Diving
Hiking
Horseback riding
Bicycle tours
Fishing
Walking tours
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Adults only
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
First aid kit
Umbrella
Private check-in / check-out
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Quaint
Languages Spoken
English, French, Italian
427Reviews5Q+A90Room tips
Traveller rating
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Sydney_Traveler_68 wrote a review June 2022
Sydney, Australia15 contributions15 helpful votes
My partner and I booked an Escape package with Bells, staying in a Lakeside Villa. Our last trip here was back in 2014, we always wanted to come back, but life got in the way, including the pandemic lockdowns. So we very much looked forward to our trip and liked the concept of the package deals. All in all, we think Bells did a great job. For sure, this is a luxury accommodation to stay at, and for sure in these current uncertain economic times, the package deal is still expensive. But, we felt we got what we paid for. The Lakeside Villa is enormous, particularly the generous sized bathroom - two basins with plenty of benchtop space, large shower, wonderful free standing bathtub, fabulous towel heating (especially as this winter has been so cold). The villa bedroom easily accommodates a King size bed configuration. Living room was very cosy, thanks to the wonderful gas log fire heating. Small kitchenette a bonus. Only point to make, the living room couch could do with being re-upholstered, showing a bit of sagging from the years - but this is minor and one has to remember that all these wonderful accommodation resorts such as Bells have been through a couple of tough years from enforced lockdowns. On that matter, to have been given a gift box which included wine, spirits, non-alcoholic drinks, nuts, chocolate, biscuits was a very nice gesture. The restaurant and meals included in the package (2 dinners and 2 breakfasts) were amazing - such high quality dining that we remember from our 2014 trip and dishes served were very generous in their portions. We did not have a problem with some of the dishes asking for extra $ supplement (the steak was an additional $15 on top) - we thought this was reasonable, particularly as we booked our trip back in April and the economic environment of rapid inflation has impacted all of us. The only point we would make regarding our dining experience was being charged for bottled water on the second night ($13 for two people), but not being charged for bottled water on the first night - this was a bit confusing especially as our villa was generously stocked each morning of our stay with two bottles of water (still and sparkling). Yes, the Escape package overall is still pricey - if you estimate that after the meals, price of the villa is around $600 a night or so. But we are paying for a relatively large villa to stay in and most importantly set within an enormous property - we really enjoyed walking around the grounds checking out the vegetable garden, chicken pens, and seeing the beautiful gardens. Privacy was not an issue, with only 20+ or so villas / cottages. That is where we got our moneys' worth. Bells, thanks for an indulgent weekend. Don't change your style, don't build more residences on your beautiful land. We loved the privacy of the setting and the staff hospitality. We will be back.
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Date of stay: June 2022
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Steve H wrote a review May 2022
Newcastle, Australia66 contributions41 helpful votes
Stayed in the one bedroom cottage number 25 for a Friday & Saturday night. The package was $1900 for the 2 nights. This included breakfast & dinner. Positives: 1. Great location with beautiful grounds, car parking next to your accommodation and easy walk to the reception, restaurant & facilities. 2. The 1 Bedroom cottage had everything you need to enjoy a nice relaxing stay with deck , lounges and large front porch. 3. Service was great , friendly relaxed staff 4. Hamper on arrival including beer, wine, nuts , gingerbread & chocolates. 5. Good tea & coffee facilities (no machine) 6. Nice gas log fire in lounge area. 7. Toilet on ground level. Negatives 1. Wouldn't accept NSW accommodation vouchers .. comment was we are not registered! I'm sure this is an image issue. 2. Pillows are dreadful, suggest bring your own. Asked for new pillows but no better. They think giving you 2 average pillows will be sufficient as they compress down & are hard & lumpy. 3. Lounges are wearing and are a bit hard not very comfortable to relax for a movie in front of a fire for 2 hours. 4. Large shower rose but pressure very average, rather a smaller head and more pressure 5. Food is good, but too expensive for what you get. First night the kingfish was overcooked. Second night the rib eye was not tender. 6. Told by waiter that on package you get 1 side to share. Not the case we were charged. Also $13 for still water. Just ask for tap water. $66 for the rib eye and all you got was the rib eye and a large grilled piece of broccolini! Also was charged $15 extra as the rib eye was not included in the package? 7. Breakfast disappointing , Garden breakfast average. Small tomato, didn't get sourdough toast as advertised and the 2 eggs were average flavour. Not free range? 8. The dining area was not busy but told that all that was available was a 5:45pm booking. We booked a week in advance with the food package. I did notice a lot of staff running around, you finish your meal and they are really quick to grab it. People don't mind if it sits there for a minute! For that sort of money i would rather stay in the vineyards with Spicers resorts.
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Date of stay: May 2022
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 31 May 2022
Thank you for your feedback Steve, will share & discuss with all departments. Safe travels.
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Curious05896608420 wrote a review Apr 2022
4 contributions2 helpful votes
This was our 4th stay. We stay in the two bedroom cottages. Varies in price depending on the time of year ($2000 a night over easter but included breakfast and dinner sans alcoholic drinks or sides). I usually try to let little things go and stick with what’s positive. But this time I wanted to leave early and was happy to come home when we finally did so I think I will be blunt here. These comments are about this stay but also about previous stays. Pros: - the house keeping staff are beyond lovely and a credit to the hotel. - most of the restaurant staff are fantastic - room design is great - amenities in room are good - complimentary snacks/drinks are good - Tesla charger on property - yay Mid: - the restaurant food is pretty average. The food is way better at PBH and noticeably better elsewhere. On one of our stays (second or third stay) the salt crusted fish came out largely uncooked and tough. I didn’t say anything because complaining at a restaurant is awkward. I thought they would notice that it was almost entirely untouched and have a look to see why and maybe say something to us about it being uncooked.. but they didn’t. Busy perhaps. Desserts are yummy though. Cons: - rooms are so old and poor upkeep. the old air conditioner in room 14 is currently impersonating a dying helicopter and will absolutely keep a guest awake all night as it did me. (the loud noise changes in rhythm every couple of minutes so it’s very jarring). - its child tolerated rather than child friendly and you can really feel that. two of the times i booked i was explicitly told “it’s not really for children it’s more a romantic getaway for couples”. Uhuh. Except you do allow children to stay. Having a child is the only reason we are booking there rather than at PBH. If you do allow children why not embrace it? seems weird to allow a category of guest but then try and make them feel unwelcome? just strange. (i think there’s a place for child free and child inclusive upscale accommodation.. just figure out which one you are and embrace it.) - service is professional but not customer oriented. I don’t think i’ve heard “no” as often anywhere else. Just some examples (over all 4 of our stays) that currently come to mind to give you an idea.. > “no porta-cots in the room you have to bring your own” (ok, weird when you allow children but no biggie) > “no, you can’t have breakfast as breakfast ends at 10am” (it was 10:15). I told the lady at breakfast that I was pretty sure that breakfast ends at 10:30, not 10. She checked with another staff member there and begrudgingly let us in (breakfast does end at 10:30) > scene: Bells Bakery (our second stay). I notice the hot pink dinosaur bath toy that our baby daughter dropped at dinner the night before, and was her favourite toy to stick in her mouth, is now sitting in front of the bakery cash register. Me: “oh, that’s our daughters toy!! Can we take it?” Lady behind till: “er, no sorry. I’ll have to ask someone about that.” (woooooww.. lol. you’re a bakery that sells white and blue packaged chocolate, nuts, cheese and wine.. you really think this hot pink dinosaur bath toy is yours and i’m trying to take it?) I was so outraged we marched right into that bakery after dinner that night and took our dinosaur. We laughed about it for ages after so at least there’s that. > (this stay) “yes, you can have your restaurant meals delivered to your room but you can’t have fish or beef in the room. you can have lamb”. So you can order room service but that’s a different and more limited menu than the restaurant menu. As our stay included a 3 course menu in the restaurant i was wondering if we could just have those meals delivered to the room. I asked because our daughter was having a melt down and we are very conscious about not disturbing other guests in a restaurant setting. The weird thing is you can order a beef burger in the room from the room service menu. And, the next night when we had beef at the restaurant, one of the staff asked if we wanted to take the uneaten portion back to the room with us. Confusing. > “no, you can’t have restaurant food delivered to your room tonight even though you did last night because the restaurant is fully booked out tonight and the staff are busy”. This was at 5:30pm (a strange time to be fully booked and super busy). So we went down to the restaurant. It was not even nearly fully occupied and wasn’t even by the time we finished our meal and left. - there’s never a high chair at our table even though for dinner we have bookings and they know we have a little one. They get one when you ask but you really do minimise the likelihood of the little one starting to wail if the chair is there waiting for them. If it’s not there and they get put down momentarily cause their heavy, they don’t like having to go back into a restrained setting. if they are in their parents arms for ages they get bored. If you have the chair waiting, you transition them in straight away and it’s likely to work out better for everyone. Every other place i stay at does this. If they have our reservation and know we have a little one, there’s a high chair waiting at our table. On top of this there’s a vibe.. there are places where you stay where you feel really comfortable and looked after from a service perspective. Bells falls a bit short of that.
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Date of stay: April 2022Trip type: Travelled with family
2 Helpful votes
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 1 May 2022
Thank you for your feedback. It has been shared with the team for review.
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Tanya F wrote a review Feb 2022
Melbourne, Australia8 contributions7 helpful votes
Firstly, the positives. The setting was lovely, quiet, peaceful, room was very comfortable, lovely bathroom, welcome gift a nice touch, great teas provided and loved the bathroom products. The food and service in the restaurant was mostly excellent. Unfortunately the service from one of reception staff was not good. She had a cold and defensive manner. I mentioned we were a bit surprised that there were many children in the pool when we arrived as I had understood the place was for adults only, as the guest rooms were advertised that way. My mum and I had particularly wanted a quiet and peaceful stay as we were suffering a recent bereavement. The staff member rudely stated that the guests with children were checking out anyway and that the establishment wasn’t adults only. I think this needs to be made more clear on the website. Our room wasn’t ready (we had arrived early) and we were told we would be contacted when it was ready. We weren’t contacted and so we took a wander around only to find out the room was in fact ready. The cleaners had tried to tell the front staff who hadn’t passed it on to us. We knew early checkin wasn’t guaranteed but it felt like the reception were making a point of not enabling us to check in when it would have made no difference to them whatsoever as the room was ready. We had to change rooms after one night (I knew this on booking). We weren’t told until late in the morning which room we were going to or when it would be ready. Nobody helped us move our bags. The same staff member with an attitude said we should expect to feel homeless for a while given the room change. We found out from cleaning staff when our room was ready and moved ourselves in, as an electrician had come to our previous room to do work and we felt uncomfortable staying there. We were given one umbrella in our first room and it was pouring rain. Again, we asked same front staff member if we could have another. She said there wasn’t one available there but that she would ask housekeeping to provide. This never happened. Our room was far away, my mother elderly and it was pouring rain. The pool is lovely, but no availability of a bathroom nearby or extra towels was disappointing. For the price we paid ($850 a night including dinner and breakfast) I expected better service. We kind of felt like we were being treated as second class guests because we had to move rooms etc and there was a distinct lack of kindness or consideration from one of the reception staff.
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Date of stay: February 2022Trip type: Travelled with family
1 Helpful vote
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 1 May 2022
Thank you for your feedback. It has been taken on board. Safe travels.
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Wattolocal wrote a review Jan 2022
Sydney, Australia13 contributions5 helpful votes
The food and service at Bells was outstanding across our two night stay. Murray who served us both nights in the dining room was a stand out, but all the staff were very good and eager to please. Nothing was too much trouble. The reception staff warmed up food from the bakery for us for lunch (the dining options nearby are limited) and also arranged to pick us up from the end of the Coastal walk and the Hat Head Track, which starts at the end of a 4 wheel drive track you would not want to take your car down. The welcome pack and drinks were a nice touch and lying by the pool listening to the cicadas was so relaxing and silent. We originally booked to bring our kids - don't - leave them at home, this is a serene place best enjoyed by adults.
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Date of stay: January 2022
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 21 Feb 2022
We are so pleased you enjoyed a relaxing stay with us. Many thanks for your feedback and support.
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kath_sharp wrote a review Jan 2022
Sydney8 contributions1 helpful vote
We have just spent 3 nights at Bells and have just booked it again in 3 months time. We loved it from the minute we arrived and had to be dragged to our car screaming as we didnt want to leave AT ALL!!! ( only joking about the screaming!). What a wonderful example of superb attention to detail and superb customer care. Could not fault it at all. The staff are the best and so lovely to deal with. They are the secret weapon at Bells and make you feel special. Superb food at dinner and lovely breakfast. We loved the chefs menu on saturday night with the wine matching which the sommelier spent a lot of time explaining to us the wines and reason for choosing them to match each dish. We stayed in a lakeside villa and it was so quiet and peaceful listening to the birds each morning on our deck. Everything was thought of in the villa with a fabulous king bed. So comfy! Thank you to all the staff for making our visit so lovely and relaxing, particularly Murray and Derrick who always looked after us in the restaurant each evening. They are wee treasures those two!!
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Date of stay: January 2022
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Room Tip: lakeside villas were perfect for us
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 21 Feb 2022
Fabulous news and we agree, our staff are amazing! Thank you for sharing your thoughts with the Trip Advisor community.
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Nsloss wrote a review Dec 2021
88 contributions6 helpful votes
+1
Amazing stay - perfect way to end 2021 with friends to wind down. Bush walks, pool time, great food and the day spa - a winning combination. We received a great rate during lockdown and hope to be back next year. Lovely staff and beautiful rooms.
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Date of stay: December 2021Trip type: Travelled with friends
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 21 Feb 2022
We look forward to welcoming you back. Safe Travels.
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Bryan D wrote a review Dec 2021
2 contributions
My husband and I stayed at Bells for the weekend. We were lucky to have a sunny day to lie by the pool and enjoy lunch delivered to our pool chairs. The property is stunning and the sounds of the kookaburras and other birds speeds up the relaxation. The stand outs for us were Murray's service in the restaurant. His positive energy and great tips really made each evenings meal special. He is an absolute stand out in the team and Bells are lucky to have him. Thank you also to Yvette and Jessica who gave us a body scrub and massage in the day spa were also exceptional. They really cared about making our experience amazing and while I often find hotel day spa's lacking in care, these two ladies really made the experience wonderful. Thank you Bells and thank you Murray, Yvette and Jessica.
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Date of stay: December 2021
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 21 Feb 2022
Murray is wonderful, a real gem. And we agree - the Spa Therapists are equally as wonderful. We are thrilled you had a lovely trip away.
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ynoAustralia wrote a review Dec 2021
Bondi, Australia97 contributions42 helpful votes
Our second visit and enjoyed even more than the first. Accommodation was spacious, clean, luxurious and very comfortable. Everything is carefully thought of and provided. We had a lakeside villa with a huge bathroom, huge bed and sleeping area and a separate living and verandah area. The restaurant food was great and the staff couldn’t do enough for us. Can’t wait to go back.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: Parking is very convenient, gardens are gorgeous, don’t forget to try the marmalade. And the...
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 8 Dec 2021
Fabulous. We look forward to your return. Until then, safe travels.
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Sarah B wrote a review Dec 2021
1 contribution
We are return visitors to Bells - always have a wonderful time and again THANK YOU team! Silent sleeps in a cosy bed, great food and service and a beautiful site. It's so lovely to see the gardens maturing over many years. Very relaxing. What a storm you have weathered the last two years - well done! See you again soon.
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Date of stay: December 2021
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Response from Peter Harman, General Manager at Bells at Killcare Boutique Hotel, Restaurant and Spa
Responded 8 Dec 2021
Thank you so much Sarah. So lovely to read your comments and have you returning regularly. Covid has definitely shaken things for our industry but we have survived and now continue to look after our lovely guests once again. See you soon!
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PRICE RANGE
USD 363 - USD 440 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bells at killcare hotel killcare
FORMERLY KNOWN AS
Killcare Bells
LOCATION
AustraliaNew South WalesKillcare
NUMBER OF ROOMS
25
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Frequently Asked Questions about Bells at Killcare Boutique Hotel, Restaurant and Spa
Which popular attractions are close to Bells at Killcare Boutique Hotel, Restaurant and Spa?
Nearby attractions include Barrenjoey Lighthouse (7.7 km), Avoca Beach Picture Theatre (7.9 km), and Bouddi National Park (0.8 km).
What are some of the property amenities at Bells at Killcare Boutique Hotel, Restaurant and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Bells at Killcare Boutique Hotel, Restaurant and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Bells at Killcare Boutique Hotel, Restaurant and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Bells at Killcare Boutique Hotel, Restaurant and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Bells at Killcare Boutique Hotel, Restaurant and Spa?
Conveniently located restaurants include Young Barons Food Store, Safran, and The Grand Pavilion.
Are there opportunities to exercise at Bells at Killcare Boutique Hotel, Restaurant and Spa?
Yes, guests have access to a pool during their stay.
Is Bells at Killcare Boutique Hotel, Restaurant and Spa located near the city centre?
Yes, it is 0.9 km away from the centre of Killcare.
Does Bells at Killcare Boutique Hotel, Restaurant and Spa offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Bells at Killcare Boutique Hotel, Restaurant and Spa?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Bells at Killcare Boutique Hotel, Restaurant and Spa?
Many travellers enjoy visiting Kariong Hieroglyphs ('Gosford Glyphs') (10.7 km) and Bulgandry Aboriginal Engraving Site (10.9 km).