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    Crossland St. Louis - Airport - Chapel Ridge Road

    155 Chapel Ridge Dr, Hazelwood, MO 63042-2621
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
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          Traveller (4)
          Room & Suite (8)
          Pool & Beach (1)
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          Overview
          • Excellent23%
          • Very good10%
          • Average15%
          • Poor10%
          • Terrible42%
          27 Jun 2016
          “Don't do it!”
          27 Jun 2016
          “Nice place to stay, but looks like lo-income housing”
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Fitness centre
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Self-Serve Laundry
          2.0 Star Hotel
          All hotel details
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Reviews (46)
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          There are newer reviews for Crossland St. Louis - Airport - Chapel Ridge Road See the most recent reviews

          11 - 15 of 46 reviews

          Reviewed 27 September 2015

          First off the room condition is horrible. There is an unclean feeling you can't shake as soon as you walk into the hotel itself, but it only gets worse when you get to your room. Looks like a 3rd rate contractor has done all the...More

          Thank Stanimal13
          Response from Manager_11525, General Manager at Crossland St. Louis - Airport - Chapel Ridge RoadResponded 30 September 2015

          Thank you for your recent review of your stay. The conditions you described are unacceptable, and I sincerely apologize for your experience. To uphold our company's high standards, we will continue to strive to provide each guest with a comfortable room and great customer service....More

          Reviewed 19 March 2015

          I just love how small and quiet the hotel is. Sheadia And Sandra are the sweetest young lady's I've meet so far. They were very polite, asked for skillet they didn't have any she called down to another location to get one. Breakfast could be...More

          Thank LoriBluee
          Response from Manager_11525, General Manager at Crossland St. Louis - Airport - Chapel Ridge RoadResponded 3 April 2015

          Thank you so much for sharing your experience with us. I'm so pleased to hear that our staff were friendly and provided you with great customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the...More

          Reviewed 10 February 2015

          I booked this place because it was cheap but I knew from the moment I stepped into my strange smelling 'smoke-free' room on the 1st floor (which you have to go DOWN the stairs to reach), there would be problems. The carpet is splotchy and...More

          1  Thank Zelda C
          Response from Manager_11525, General Manager at Crossland St. Louis - Airport - Chapel Ridge RoadResponded 24 February 2015

          Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home so I am disappointed to hear that your stay and room was not what you expected. To uphold our company's high standards, we will make...More

          Reviewed 13 September 2014

          The room was horrible, nasty, cleaning level a 2.There so called free guest breakfast is nothing more than a express mini cart by the elevator.People outside in the hallway to much so called guest traffic with unsafe feeling of if your room and belongings will...More

          1  Thank MrsRoomChec
          Response from Manager_11525, General Manager at Crossland St. Louis - Airport - Chapel Ridge RoadResponded 20 September 2014

          Thank you for your recent review of your stay. Please know that we are sincerely sorry that your room had such severe cleanliness issues. Your comments were reviewed by the staff, and we will be reviewing our cleanliness standards and procedures to ensure that this...More

          Reviewed 24 June 2014

          I arrived a day early for my eight night reservation and I am glad I did. My room was disgusting, smelled and dirty. There was water pooled on the floor of the kitchen, and within 15 minutes of getting into the room, I killed two...More

          1  Thank Isaac M
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 58 - USD 67 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 72
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Hotwire, TripOnline SA, Priceline and Cheap Tickets so you can book your Crossland St. Louis - Airport - Chapel Ridge Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Missouri >
          • Hazelwood
          • Also Known As
          • Extended Stay America Hazelwood
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          Traveller (4)
          Room & Suite (8)
          Pool & Beach (1)
          Hotel & Grounds (5)
          Bathroom (1)
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          Questions & Answers
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          Room Tips
          "ask for top floor if you don't mind climbing steps"
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          "find another hotel"
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          "There are plenty of properties directly across the airport (towards the rental car locations) which are..."
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          "Pick a different hotel!"
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