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Sonesta ES Suites St. Louis - Westport

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Traveller (69)
Room & Suite (38)
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Overview
  • Excellent67%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible4%
Travellers talk about
“basketball court”(29 reviews)
“full kitchen”(37 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Sonesta ES Suites St. Louis - Westport
Special Offer: Free Breakfast & Parking
Hotel deals
Offers from Sonesta ES Suites St. Louis - Westport
Special Offer: Free Breakfast & Parking
Hotel deals
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Reviews (575)
There are newer reviews for Sonesta ES Suites St. Louis - Westport
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LanguageEnglish
376
128
30
15
24
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All reviewsbasketball courtfull kitchentwo bedroom suitehome away from homeliving areasmall apartmentapartment complexgreat for familiesevery morningpull out couchfriends and familyquiet areano elevatorlarge familysocial hourst louisbagels
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11 - 15 of 573 reviews
Reviewed 11 May 2018

We stayed her one overnight. It was a nightmare. Front desk rude. Room smelled like mold. Very noisy outside. The front desk clerk was never at the desk, waited forever for her to arrive. I would never recommend staying here. Told the manager next morning....More

Review collected in partnership with this hotel
1  Thank WuffWuffTraveler
Response from Bill C, General Manager at Sonesta ES Suites St. Louis - WestportResponded 11 May 2018

WuffWuffTraveler, Thank you for taking the time to comment regarding your recent stay with us. I truly apologize for the less than acceptable experience you described as this is certainly not typical of our service levels. I understand your frustration and appreciate your feedback. We...More

Reviewed 6 May 2018 via mobile

When visiting the wonderful city of St.Louis, we realized that all the hotels were FULL. This was due to the baseball game occurring at the time. Upon arriving at Sonesta, an extremely pleasant young lady named Sierra Phillips helped us find a room! Thank you...More

1  Thank eliwellss3tec
Response from Bill C, General Manager at Sonesta ES Suites St. Louis - WestportResponded 7 May 2018

Hello eliwellss3tec, Thank you very much for the 5 Star review! I'm glad Sierra took very good care of you and was able to accommodate you. We appreciate your business and look forward to seeing you again.

Reviewed 4 May 2018

Excellent place to stay! You get a little extra room, full kitchen, quiet accommodations.. The employees were exceptional and so very nice! I was planning to arrive very early in the morning.. I called a couple days in advance to see if I could check...More

1  Thank RadInLV
Response from Bill C, General Manager at Sonesta ES Suites St. Louis - WestportResponded 4 May 2018

Hello RadlnLV, Thank you very much for the 5 Star review! I'm glad you really enjoyed our large spacious suites with the full kitchen. Sounds like my team took very good care of you. We appreciate your business and look forward to seeing you again.

Reviewed 30 April 2018 via mobile

I received Excellent services during my stay! Room was clean and immediate service/assistance was provided when requested. Check-in Guess services was professional, complimentary breakfast was good. Everything was on point. I enjoyed my stay.More

Thank lindafmoss21
Response from Bill C, General Manager at Sonesta ES Suites St. Louis - WestportResponded 1 May 2018

Hello lindafmoss21, Thank you very much for the 5 Star review! I'm so happy to read that you received Excellent services during your recent stay with us. Sounds like you had a great experience staying with us. We appreciate your business and look forward to...More

Reviewed 30 April 2018

Family of 5! The only complaint I have about this is their breakfast. It was not really that great. It was clean and the staff was friendly. Two beds and two baths, a full kitchen, 3 tvs and a living room. Not a hallway to...More

Thank pottera2014
Response from Bill C, General Manager at Sonesta ES Suites St. Louis - WestportResponded 1 May 2018

Hello pottera2014, Thank you very much for your review. Glad you found your suite clean and staff friendly. We appreciate your business and look forward to seeing you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free Parking
Hotel Amenities
Shuttle Bus Service
Breakfast included
Free Parking
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 125 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 125 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (69)
Room & Suite (38)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
franksma
1 June 2018|
Answer
Response from Bill C | Property representative |
Hello, We also do a 5 mile radius of the hotel.
0
Votes
Mike-Alf
15 December 2017|
AnswerShow all 3 answers
Response from Bill C | Property representative |
Yes.
0
Votes
DMSlater
2 July 2017|
Answer
Response from Bill C | Property representative |
bcarey@sonesta
0
Votes
Room Tips
"Perfect size rooms for familes and it’s nice to have 2 bathrooms and bedrooms without paying for 2 connecting..."
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"Nothing, everything was perfect."
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"Nothing to add very nice"
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"Beautiful rooms. Lots of room in the suite. It felt like an apartment. I loved how they made me feel at home..."
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