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Holiday Inn Columbia East

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#12 of 34 Hotels in Columbia
Certificate of Excellence
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Holiday Inn Columbia East
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225 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Sun Lakes, Arizona
Reviewed 25 August 2016

I asked at the desk when checking in if the children staying there for the "show Me Games" would be a problem - as we would be up early and need sleep for a long drive the next day. She assured me they were always kept in control. Sprinklers were set off by kids - firemen came to inspect rooms...

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Helpful?
Thank rgreene5
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

rgreene5, I'm so sorry you happened to stay during the fire sprinkler fiasco! During our high occupancy, and Show Me Games weekends in particular, we have security on site that will patrol the hallways to discourage running/shouting in the common areas. However, there is only so much we can oversee and control as far as what occurs in the guest...

Florence, Alabama
Reviewed 25 August 2016 via mobile

Stopped in here to break up our business trip to Colorado. 3 adults in our party and we had the suite which features 2 beds and a pull out. The Internet was good. Hotel was clean inside and out. Service was excellent. Downside was no free breakfast.

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Helpful?
Thank SlickNEO
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

SlickNEO, Thanks for letting us accommodate you during your stop in Columbia. I'm happy to hear you had an overall enjoyable stay with us, and the word "clean" truly never gets old to us! For future stays, we have certain rates that include a breakfast voucher for Kem's Restaurant, just ask when you make your reservation. Hopefully we'll catch you...

London, United Kingdom
Reviewed 15 August 2016 via mobile

This was an easy stop on the map between St Louis and Kansas City so our expectations was faulty roadside typical. Pleasantly surprised by the relatively high spec of the property and the unexpected high quality of service. University towns tend to get better service, probably because of the students working part time so that's a huge plus. All in...

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Helpful?
Thank SkypeDaddy
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

SkypeDaddy, I'm elated to hear how we exceeded your expectations! Regardless of our location, we have a very high standard of service and are so proud of our students and non-students on staff. They all work very hard and we really appreciate the acknowledgment. Have a safe trip, and we would happily host you again on your way back home!

Reviewed 2 August 2016

Toilet ran constantly. Maintenance worked on it, still ran continuous. Sprinklers set off by kids, ruined 4 rooms and caused a lot of hassle for a lot of people. Pool closed for maintenance part of our stay. Elevator floor looked like it had drops of blood on it. Overall, not a great experience. Staff were friendly and helpful.

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Helpful?
Thank Lisa M
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Lisa M, Thanks for the review! I'm so sorry we did not follow-up with you after the initial toilet repair, and for the inconvenience of the pool being closed. I found your reservation and will be writing a work order for the toilet so that we can fix it once and for all. I'm afraid our pool had a very...

Springfield, Missouri
Reviewed 20 July 2016

Back in the day, Holiday Inn was the "Safe" "default" choice for American families seeking clean and hospitable lodging along the highway. Over the years, many of those Holiday Inns have not aged well, and sometimes renovation efforts have not done much good. The Holiday Inn East in Columbia, Missouri, has been made over and has a lovely lobby and...

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Helpful?
Thank Dave11974
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks for your feedback, Dave 11974! I'm glad you liked our lobby and restaurant! Our property turns 6 years old this August and has not yet needed renovations, but I'm sorry to hear that other Holiday Inns have fallen short. Your comfort is very important to us, and we never get tired of hearing the word "clean!" I hope you...

Bloomington, Illinois
Reviewed 19 July 2016 via mobile

This place is absolutely amazing!!! I travel 100% for business and have stayed at numerous IHG properties and by far this is the BEST! The front desk staff is amazing, specifically Brie, Allee and Marisa (the others are as well but their names escape me)They know me by name and are always personable and friendly...& they're hilarious! Kem's is a...

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Helpful?
Thank HiH_289194
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks a million, HiH_289194!! This may be the most flattering review we've received yet! Words can't express how proud I am of our team for making such an impact on your extended stay, or how elated I am to read such awesome feedback. In fact, we immediately printed out your kind words to share with and acknowledge everyone you mentioned....

Presque Isle, Maine
Reviewed 17 July 2016 via mobile

We stayed here while visiting a friend in Fulton, MO. I cannot express how pleased we were with everything - the beds were incredibly comfy, the room was immaculate, the staff were friendly and cheerful, the food at Kems, top notch! We had been on the road for 10 days before getting to Holiday Inn Columbia, and our stay here...

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Helpful?
Thank Meg M
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Wow, what an incredibly flattering review, Meg M!! Thank you for complimenting our staff, cleanliness, and Kem's Restaurant! I'd apologize for ruining you to all the other hotels but sorry, not sorry! I'm so happy to hear we exceeded your expectations and certainly hope we get to have you back. By the way, thanks for help "exterminating" our little critters!

Chicago
Reviewed 12 July 2016

Checked in early evening, no line to wait in and greeted very friendly. Check in was very quick and I was given a great room on the top floor. Getting to the room was easy and once inside I was very pleased with the cleanliness.

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Helpful?
Thank Robert S
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks, Robert S! "Clean" and "friendly," my two favorite things to hear! Thanks for your feedback, you're welcome for a night of rejuvenation any time!

Reviewed 20 June 2016

We had a wonderful stay, Everything was great, one of cleanest rooms we stayed in. Felt like we could sleep on the sheets, excellent breakfast brought to our room, room service was great. Marissa at the front desk was awsesome! She was very professional just really😎,

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Helpful?
Thank S W
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks so much S W! I can't tell you how flattering it is to hear your comments about the cleanliness of the rooms and that you were comfortable. I am also happy you got to try Kem's restaurant. I look forward to relaying your review to our hardworking staff! I hope that we can accommodate you again if you are...

Elgin, Illinois
Reviewed 13 June 2016

I have always been greeted by friendly, professional staff when I check in. The restaurant manager Dan, and his staff, create a relaxing atmosphere every visit. I tried a new menu item, Salmon BLT, fantastic! Keep up the great work, looking forward to my next visit.

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Helpful?
Thank barry b
Marissa F, Front Office Manager at Holiday Inn Columbia East, responded to this review

Thanks, barry b! Our staff is very hard-working and it's always so rewarding to see our guests take the time to leave us such kind reviews. I can't wait to show your feedback to Dan and rest of the crew at Kem's, we're equally excited about our new menu! We, too, look forward to your return!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Columbia, MO Hotel's Location Delights Mizzou FansWhen driving into Columbia, end your journey at the Holiday Inn® Columbia - East hotel and enter a world of warm hospitality and incredible convenience. Situated off I-70, only six miles from the University of Missouri and the unique downtown area known as The District, this hotel is an inviting home away from home in Columbia.In addition to the hotel's accessible location, guests also appreciate its beautifully sophisticated, modern design that transforms an ordinary hotel stay into a memorable vacation. The hotel's corporate guests can work efficiently thanks to free wired and wireless Internet access and the 24-hour Business Center. Major corporations, such as Shelter Insurance, State Farm, Kraft Foods, IBM and ABC Laboratories, are all within 10 miles of the hotel, making travel a breeze. If you need to host your own event, you can use one of the hotel's three meeting rooms.In Columbia, MO, exciting urban fun abounds! You can hear fabulous live music at The Blue Note, splurge at The Mall in Columbia or sip wine at the gorgeous Les Bourgeois Vineyards. For outdoor fun, show off your swing at Lake of the Woods Golf Course, just one mile from the hotel's location. Columbia, Missouri also hosts enjoyable annual events, such as the Show-Me State Games and the Roots 'N Blues 'N BBQ Festival.After a busy day, return to the hotel to relax in the heated, indoor pool and whirlpool or work out in the 24-hour Fitness Center before indulging in a delicious meal at Kem's Restaurant. Book now to enjoy this inviting hotel's excellent location in Columbia, Missouri. ... more   less 

Additional Information about Holiday Inn Columbia East

Address: 915 Port Way, Columbia, MO 65201
Region: United States > Missouri > Columbia
Price Range: $138 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbia East 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Holiday Inn Columbia East Hotel Columbia
Hotel Style:
#6 Romantic Hotel in Columbia
#8 Business Hotel in Columbia
#9 Family Hotel in Columbia
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Questions & Answers

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Huntington, Indiana

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view from the 5th floor was awesome.”
 of 5 bubbles Geotreo, 24 Oct 2016 | Read review
“All the rooms appear to be nice.”
 of 5 bubbles 254shamush, 26 Sep 2016 | Read review
“The rooms on the side away from I-70 are quieter.”
 of 5 bubbles Dave11974, 20 Jul 2016 | Read review
“Hooters restaurant 5 minutes away.”
 of 5 bubbles X8293ZJroberts, 11 Jul 2016 | Read review
“Make sure the bedding has been replaced.”
 of 5 bubbles GaryM1970, 9 May 2016 | Read review
5 of 5