Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Our newly renovated Fairfield by Marriott is perfect for all travelers. We boast an extensive complimentary hot breakfast buffet, pool and jacuzzi, free WiFi, free guest laundry, as well as complimentary coffee services. We are just minutes from a diverse selection of dining options, Women and Children's Hospital, MU, and Downtown Columbia. We are located within close proximity to both i-70 and US-63. A beautiful room awaits you!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Check in was quick and easy. The desk clerk was awesome. Our room was clean and beds comfortable The guest laundry was nice, the washers were $2 a load with free dryers although one dryer was broken. The room door had to be pulled shut or it wouldn’t latch and the bathroom door would shut but couldn’t be pulled enough to latch. The shower water pressure good. We can’t comment on breakfast as we decided not to eat there went next door to Cracker Barrel
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinay Shelar, General Manager at Fairfield Inn & Suites Columbia
Responded 18 Apr 2024
Dear Eric, We appreciate you acknowledging your great stay with us and also complimenting our amazing team members. We hope seeing you once in near future when you are in the neighborhood. Sincerely, Vinay Shelar General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Certain updates to this hotel upped my rating, but was surprised overall that our experience at a Marriott affiliated hotel was like this one. Did the mobile ck in which makes getting in after a long drive easier and quicker. Once we got to the desk, lady saw we did mobile ck in so she handed us 1 key and pointed us to the elevator. Had to ask what time breakfast started. Normally one gets lengthy explanation on locations and times to eat, etc. Upon arriving to our room the door was open and all the lights were on. Had to go in and be sure no one was already occupying the room before we took our bags in. Room was very small. Being a Titanium Elite member we were quite shocked we weren't upgraded or given a top floor room. Bed was comfy, shower was nice, big screen TV, and a Kcup coffee maker were big positives. Negatives: room very cramped, tv blocked the mirror, not many accessible plugs, old curtains on windows that gaped open letting in light ( had to use the old hanger trick to keep them closed), large crack in door that let in light all night, last but not least, if anyone wants to prove there's a Bigfoot, go to the floor above us cuz he was in there all night. Breakfast was the worst we've seen. Eggs had water in them, oatmeal was congealed, bananas were sticky when you picked them up, only 3 containers of yogurt in fridge. So many times we get greeted at breakfast by whoever is serving. This time, lady strolled out of the back, sat at a table and pulled out her cellphone. After recounting our 16 hr stay, why in the world didn't I give you 1 out of 5?!
Read more
Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinay Shelar, General Manager at Fairfield Inn & Suites Columbia
Responded 28 Mar 2024
Dear Sherry, We appreciate you acknowledging your stay with us and also for being a Titanium Elite member. As a Titanium Elite member, you have stayed in countless Marriott properties and your observations and insights will definitely help us in doing a better job and we thank you for that. Sincerely,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I called an hour in advance to confirm the pool was open, friendly woman assured me it was. When we arrived with our small children the man at the front desk told us the heat was out in the room with the pool, we went and saw for ourselves and sure enough it was way to cold for kids. Then the man gave us a room with only a shower (even though he saw my 2 kids) and didn’t warn me.
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fairfield FrontDesk, General Manager at Fairfield Inn & Suites Columbia
Responded 27 Dec 2022
Dear Megret. We appreciate you acknowledging your stay with us. Our rooms come with a walk in shower and bath tubs. I am sure if you had requested a room with tub, the front desk agent would have honored your request.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be aware, I booked this hotel for Missouri's homecoming weekend months ago and they recently cancelled my reservation due to an "error" in their system. Furthermore, they wouldn't even talk to me but just ignored emails and referred me to the Marriott -1-800 number. I could have made a reservation at any other hotel at the time but now they are all sold out. I guess there is no point to making a reservation, having status at Marriott hotels or staying at this particular location outside of game day weekends if they can just cancel your reservation.
Read more
Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinay Shelar, General Manager at Fairfield Inn & Suites Columbia
Responded 30 July 2024
Dear mksmentek, Marriott International and Marriott Guest Relations is well aware of the glitch in the system. What we are facing so are other 4 Marriott Hotels in Columbia. I hope this explains why we had to cancel your reservations along with other reservations. Sincerely. Vinay Shelar General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed overnight June 18th...room smelled like mildew and the bed was as hard as a rock. Front desk clerk was very nice and thought the smell would get better once the a/c had time to circulate. Card keys didn't work so the clerk came up and opened the door for us. I went back down and got two more keys and they still didn't work. It is 10:30 and all we want is a shower and bed. After 2 hours the room still smelled...not as bad but like an old sock. Got up at 5am after a terrible night of no sleep. Not the fault of the staff but we should have stayed at the Hampton next door. We stay in a Fairfield in Lakewood CO about 10 days a year and it is wonderful so this hotel needs to really step up their game.
Read more
Date of stay: June 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Friendly, helpful, competent front desk; comfy beds and clean rooms…. Can’t ask for much more. But the breakfast was also great and the rates very reasonable. The full size shower with perfect water pressure, full size bottles of shampoo and shower gel to use. (I have enough small bottles thanks, but they were there if you want them) was a great way to start my day.
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fairfield FrontDesk, General Manager at Fairfield Inn & Suites Columbia
Responded 14 Sept 2022
Dear Beesnies, We really appreciate you acknowledging your great stay with us and we look forward welcoming you once again in near future. Regards. Vinay Shelar General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do not book here if you want to actually keep your reservation. I booked 11 months in advance for homecoming weekend and a “glitch” overbooked the hotel. They arbitrarily canceled my room, with ZERO notification. I had to find it accidentally while I was in the app. No explanation, no communication, nothing. Absolutely terrible customer service. I spoke with Vinay on the phone and he LIED to me and said that Marriott canceled the room, but Marriott confirmed that the HOTEL canceled the room. They refused to do a single thing and now there are absolutely no rooms in Columbia for homecoming. Obviously. I’m a lifetime Marriott gold member and once my points have been used I will never stay in a Marriott property again. I travel extensively for work. This hotel has destroyed Marriott’s reputation for me and I’m never going back. How can you trust that your reservation will be there when you’re ready to check in? You can’t. Book elsewhere.
Read more
Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:Just avoid this hotel. And maybe Marriotts in Columbia. Period.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Vinay Shelar, General Manager at Fairfield Inn & Suites Columbia
Responded 3 Sept 2024
Dear Mamaneedsleepy, I never LIED to you. I told you that as there was a glitch in the system, all 5 Marriott Hotels in Columbia are over sold because of that. The decision to cancel reservations was made by my superiors and not by Marriott and this issue is well known to Marriott International and Marriott Guest Relations.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this Fairfield for work June 22-24 first this property room furniture beat up and scratched the shower had rust in the track in the shower door . But the most disgusting part of my stay went to check out and their was what looked like blood on the black out curtains in many areas . Upon check out I told the front desk clerk he asked if it looked fresh ! Umm I’m didn’t major in CSI in college is what my response was. I notified the GM of the property along with Marriott Corp and have yet to get a response from either one.
Read more
Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fairfield FrontDesk, General Manager at Fairfield Inn & Suites Columbia
Responded 1 July 2022
Dear Garth, We did look into the stains and it turned out to be ketchup. We know how it looked and we apologize for the shoddy housekeeping. Vinay Shelar
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unprofessional. My rooms were booked way ahead of time. I booked a suite and a solo room, I got here and my reservation was completely wrong. They had no suites available for the whole weekend and only had double beds available. A price adjustment was supposed to be applied for accepting the double bed rooms but the adjustment wasn’t added. Streaming services supposed to be available, they weren’t. They sent a “technician” to my room. He didn’t even know how to work the tv and didn’t fix anything.
Read more
Date of stay: November 2021Trip type: Travelled with family
Room Tip:Book somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fairfield FrontDesk, General Manager at Fairfield Inn & Suites Columbia
Responded 8 Nov 2021
Thank you for choosing to stay with us. Your experience is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure these issues do not occur again. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lifetime Titanium Elite and will never stay at this property again. This event took place on 11/4 at 10am CST. I called to cancel and the lady at the desk said I could not. I mentioned that I was Lifetime Titanium Elite, and I’ve stayed at the property many times and plan to in the future. She said, “hold on”. She came back on the line after a minute and said that she would not cancel it. I asked for her Manager's name/contact information thinking that’s who she consulted with. She said, "my manager is not here". So then I asked her for the name and contact information for the person who denied it if it wasn’t her Manager. She said, “I don't have to give you that information…you can find it on the internet”. Then, she hung up! I called back and said I’m the guy you just hung up on. I asked her for her name. She said, and I quote, "Don't worry about it". I could not believe what she was saying! I mentioned to her that providing her name to a guest of the property is a basic obligation and that she is not supporting the very basic level of standards required by Marriott. She said, "no I'm not obligated to give you anything...the customer is not always right". I let her know that she was going to be in big trouble if she doesn't cooperate. She said, "I don't care...I'm putting in my 2 weeks notice anyways" and hung up. I called Marriott Customer Service and explained it to the agent. He could not believe it. He cancelled the reservation and asked that I work with him to open up a formal investigation for the property. I did so and look forward to seeing a positive response from the property’s Leadership as to how they’ve modified training for their staff in order to support Marriott’s values.
Read more
Date of stay: November 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fairfield FrontDesk, General Manager at Fairfield Inn & Suites Columbia
Responded 8 Nov 2022
Our profound apologizes for the behavior of our team member who has been fired. Our AGM Kia has reached out to you to let you know what actions have been taken and we know that you are very happy with the interactions with Lia.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Columbia area.
PRICE RANGE
AU$168 - AU$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn & suites columbia hotel columbia, fairfield inn and suites columbia
LOCATION
United StatesMissouriColumbia
NUMBER OF ROOMS
91
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
