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Sheraton Clayton Plaza Hotel St. Louis

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Traveller (106)
Room & Suite (56)
Dining (4)
Overview
  • Excellent33%
  • Very good25%
  • Average21%
  • Poor12%
  • Terrible9%
Travellers talk about
AMENITIES
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (866)
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863 results
Traveller rating
272
218
183
112
78
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LanguageEnglish
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272
218
183
112
78
Show reviews that mention
All reviewsclayton plazathe club loungebeds were comfortablethe room was nicebit datedfree shuttlest louisfitness centerself parkingrhondadowntownwashappetizerszooconferencemetrolinkcampus
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1 - 5 of 863 reviews
Reviewed 5 days ago

I stayed at the hotel the weekend of the PGA Championship and my experience was pleasant. I was treated well when I checked in and the room was clean and spacious. The bed was quite comfortable and there was little noise in the hall despite...More

Review collected in partnership with this hotel
Thank Joe B
Reviewed 6 days ago

This trip to St. Louis was made better by our stay at the Sheraton Clayton Plaza Hotel. It was very easy to get there and once there the stay was GREAT! A friendly staff greeted us and our check in time was a minute or...More

Review collected in partnership with this hotel
Thank mediaman143
Reviewed 1 week ago

I was surprised that I had access to the Club Lounge on the 14th floor. I had breakfast there in the morning and cocktails in the evening, both of which were included in my room charge. The facility also has a nice fitness area. The...More

Review collected in partnership with this hotel
Thank dodge68
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 6 days ago

Dear Dodge68: I am so happy to hear you enjoyed your stay with us. I apologize for having to close the pool but we had to get the coping painted and that was the only time available. i know you must have been disappointed but...More

Reviewed 1 week ago

Stayed here last weekend with a business group that consisted of 90+ rooms. Breakfast buffet provided was great but due to a couple of barking dogs on 16th floor for “preferred members” ruined the stay. Complaints from colleagues were dismissed, hang ups from front desk...More

Thank noname217
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 1 week ago

Dear Noname217: I am so very sorry that the dogs kept you from much needed rest. Sleeping in a strange bed is difficult enough without something or someone disturbing you incessantly. Please reach out to me and let me know what day this was so...More

Reviewed 1 week ago

My stay began poorly with the extremely rude woman at the check in. I asked if their were any Platinum upgrades (MANY were available on the website and I'm an SPG Platinum 75) and she just loudly said NO, shoved my key card in my...More

Thank Chris N
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 1 week ago

Dear Chris N.: I am deeply sorry for the the many issues you encountered while staying at our hotel most especially for the rude reception. When we travel, especially someone who travels as much as you do and is as loyal to our brand as...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 136 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 136 - USD 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (106)
Room & Suite (56)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lidia O
17 October 2017|
AnswerShow all 5 answers
Response from David H | Property representative |
We are about 15 miles away from the airport and Best Shuttle (shared ride service) is easily the cheapest way in because a cab ride can cost $35.00 + whereas Best Shuttle will run about $15.00 plus tip.
0
Votes
Dhanson135
27 July 2017|
AnswerShow all 7 answers
Response from David H | Property representative |
It is roughly ten (10) miles away but there is a Metro station just a block and half from our hotel and the train (blue line) will take you here and back so you can avoid the traffic. We will be glad to help you out with... More
0
Votes
friend662013
26 March 2017|
Answer
Response from David H | Property representative |
Dear Friend662: If you give me your email address, I will be happy to send you copies of outr menus. They are brand new and outstanding. Hope to hear from you soon. Yours sincerely,
0
Votes
Room Tips
"We always ask for a high room away from elevators. Great view of downtown Clayton added to our trip."
mediaman143
2 million years ago
Read review
"Change the bed sheets and comforter!"
2 million years ago
Read review
"Quiet on the 14th floor"
jamimba
2 million years ago
Read review
"Don't ever stay here. Find anything else besides this hotel to stay in. That is my tip."
H-TownUpandDown
2 million years ago
Read review
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