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Doubletree by Hilton Hotel St Louis - Chesterfield

1,048 reviews
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Traveller (50)
Room & Suite (134)
Dining (71)
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Overview
  • Excellent57%
  • Very good23%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“tennis courts”(40 reviews)
“double tree”(50 reviews)
“athletic club”(37 reviews)
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3.5 Star Hotel
All hotel details
Offers from Doubletree by Hilton Hotel St Louis - Chesterfield
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)Write a Review
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All reviewstennis courtsdouble treeathletic clubcookiesfitness centeroutdoor pooli highly recommend this hotelst louisrooms were very cleanvery nice hotelking bedbasketballkimconferenceballroomteamsmo
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231 - 235 of 1,041 reviews
Reviewed 18 July 2016

This was an $80 Priceline 3.5 star hotel. The hotel is old with refurbished common areas. My first room was handicapped and had a buzz coming from the ice and soda machine next door. Tiffany Conley took care and found me a new room. When...More

Thank Bill W
Response from Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - ChesterfieldResponded 2 August 2016

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are so important to our team. I want to personally apologize for the issues you had with your first room. I am glad that Ms. Conley was able...More

Reviewed 16 July 2016

No cookie offered, staff apathy, bug bites from bed, workout area closed, housekeeping ignored DND sign on door, no privilege offered as a diamond member. Internet worked. Staff unimpressive. Would not recommend.More

Review collected in partnership with DoubleTree by Hilton
Thank JCCspartan
Response from Miri L, on behalf of the staff at Doubletree by Hilton Hotel St Louis - ChesterfieldResponded 19 July 2016

Dear JCCspartan Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with...More

Reviewed 14 July 2016

Nice hotel. Beautiful pool. The staff were courteous.We were here for a conference and the facilities were nice. My only complaint is that the vending machine on our floor was out of everything, including water.More

Thank Alexis S
Response from Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - ChesterfieldResponded 27 July 2016

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are greatly appreciated by our staff. I am happy to hear you enjoyed the pool during your recent stay. I do apologize for the vending machines not being...More

Reviewed 13 July 2016 via mobile

During a recent stay, most of what is expected of Doubletree was there. Room was nice, hotel staff was courteous and prompt. It was only after the first night, things became clear. The bed was made but when I went to make coffee and old...More

Thank Rickitude
Response from Calvin P, On behalf of the hotel staff at Doubletree by Hilton Hotel St Louis - ChesterfieldResponded 19 July 2016

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction...More

Reviewed 13 July 2016 via mobile

This is my go-to hotel property on my trips to St. Louis, which are generally 6 to 7 times a year. There are newer properties relatively close to here, but the Service at the front desk, the bar and restaurant, and the Starbucks, are the...More

Thank Roomfordessert
Response from Kim Z, Guest Relations Manager at Doubletree by Hilton Hotel St Louis - ChesterfieldResponded 14 July 2016

Thank you for taking the time to write a review on Trip Advisor. Comments from our guests are greatly appreciated by our staff. I am happy to hear you enjoyed our fitness facilities and our many staff members. We hope you will stay with us...More

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14546474849209
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Price range
USD 115 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (50)
Room & Suite (134)
Dining (71)
Pool & Beach (26)
Amenities (51)
Business Centre & Event Rooms (14)
Questions & Answers
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Karen T
26 January 2018|
AnswerShow all 2 answers
Response from Carrie L | Reviewed this property |
11
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tadpole1
10 March 2017|
AnswerShow all 3 answers
Response from John J | Reviewed this property |
12
1
Vote
mklose
17 November 2016|
Answer
Response from Saleem M | Reviewed this property |
Yes they have a very good banquet hall.you can contact the hotel management
0
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Room Tips
"Larger suites are the only way to go."
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"Room 1202 is very quiet and great views"
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"Always go higher - 1022 was at the end of the hall and overlooks pool"
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"You can't miss out with any room here."
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