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Doubletree by Hilton Hotel St Louis - Chesterfield

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Doubletree by Hilton Hotel St Louis - Chesterfield
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906 Reviews from our TripAdvisor Community

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Showing 899: English reviews
Collinsville, Illinois
Reviewed 2 days ago NEW

The staff was wonderful especially Kim Zimmerman. She was so friendly when we checked in asking us about our travels since the weather was icy. I felt she truly cared. I asked her many questions about the rooms and accommodations since I was traveling as a family. Kim answered them with a smile and reviewed what activities the kids could...

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Helpful?
Thank pdpmac21
St. Louis, Missouri, United States
Reviewed 3 days ago NEW

This hotel is perfect. The cleanest I've ever been in. Staff is very friendly. The fitness center is the best I've seen It has 9 indoor tennis courts, a full size indoor basketball court, a world class fitness center fully stocked with machines and free weights. The fitness center is worth the stay by itself. It also sports an almost...

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Thank John J
Ozark, Missouri
Reviewed 3 days ago NEW

Unfriendly night staff and pulled out pullout couch to find food stained bedding with no want to fix by night manager. Most of hotel staff was very outgoing and fun to be around. They had smiles. Food area leaves a little to be desired for the price.

Review collected in partnership with DoubleTree by Hilton
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Thank jeremybQ4157UO
Pace, Florida
Reviewed 1 week ago via mobile

We had a great time at the Doubletree Hilton in Chesterfield, MO. The manager Kim Zimmerman took such good care of us! We stayed in the Presidential suite, and received complimentary breakfast and evening drinks. We were always greeted with smiles coming and going. There was a gymnastics competition the weekend we stayed and it was crazy but she still...

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Helpful?
Thank Jayhawk1622
Kim Z, Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for such a great review. We are very happy we could make your stay as well as the competition great for you. If you have any questions please feel free to contact me. At your Service, Devin Small Rooms Division manager dsmall@doubletreechesterfield.com

Zionsville, United States
Reviewed 1 week ago

Hotel was ok but not great for $200 per night. Heater unit is pointed directly at the bed so I fried all night while the remainder of my family had a chilly slumber. The other thing is that both nights they told me they had no occupancy for a family of four but when I got online, I found a...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 623russellr
Kim Z, Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write this review. We apologize for any inconveniences you had while staying and hope to make it better if you would come for future stays. If you have any questions please feel free to contact me. At your Service, Devin Small Rooms Division manager dsmall@doubletreechesterfield.com

Kansas City, Missouri
Reviewed 1 week ago

This is a beautiful hotel, and our room was very clean and comfortable. I was impressed with the super friendly staff on three separate occasions. I wish we could've stayed longer - highly recommend!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jana H
Kim Z, Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for the compliments about our hotel. We hope to see you again hopefully you could have that longer stay on your next visit. If you have any questions please feel free to contact me. At your Service, Devin Small Rooms Division manager dsmall@doubletreechesterfield.com

Reviewed 1 week ago

I would highly recommend this hotel. We were part of a youth conference. The hotel had everyone's room cards and cookies ready whenever we arrived. The whole staff for the entire 3 days was friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stephanie M
Kim Z, Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for such a great review. We had a great time hosting your group and look forward to doing it again in the future. If you have any questions please feel free to contact me. At your Service, Devin Small Rooms Division manager dsmall@doubletreechesterfield.com

Reviewed 1 week ago via mobile

We were there for a gymnastics meet. Staff friendly. We were with several other families. Most had great rooms. One had to be moved due to stink bugs. Management responded and gave them complimentary drink and meal. Housekeeping needs improvement. Maybe they are understaffed. Lots of food in corners and under nightstand. They don't make rounds until late afternoon like...

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Helpful?
Thank 10chipper
Kim Z, Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for taking the time to write this review we appreciate the feedback. We will look at the information you have given us to be sure that we can make stays easier for all of our guest. If you have any questions please feel free to contact me. At your Service, Devin Small Rooms Division manager dsmall@doubletreechesterfield.com

Reviewed 2 weeks ago

As Hilton Honors members we have stayed in many of the different brands. This was our first experience at a Double Tree. The hotel was nicely decorated, staff was friendly and the rooms were clean. Everything that we have come to expect from HIlton brand hotels.

Review collected in partnership with DoubleTree by Hilton
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Thank kathykD351VC
Kim Z, Manager at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Thank you for writing such a great review. We appreciate your comments about our rooms and staff. We appreciate your loyalty to the Hilton brand and hope we can host you again. At your Service, Devin Small Rooms Division manager dsmall@doubletreechesterfield.com

Reviewed 2 weeks ago

As a 20 year old frequent business traveler I am keenly aware are the various minimum check-in age policies enforced by different hotels. At about 70% of hotels the minimum age is 18, and the remaining 30% the age is 21. Even at the remaining 30%, the managers almost always make exceptions for a frequent guest, business traveler, and loyalty...

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Helpful?
Thank js151515
Miri L, on behalf of the staff at Doubletree by Hilton Hotel St Louis - Chesterfield, responded to this review

Dear js151515 Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service when trying to check in. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Doubletree by Hilton Hotel St Louis-Chesterfield, located in the upscale West County suburb of Chesterfield, is located just off Highway 40, and is convenient to St. Louis area corporations and attractions. With easy highway access, Lambert-St. Louis International Airport (STL) is less than 30 minutes from our first-class hotel. Our full service hotel features spacious guest rooms and suites with all the comforts of home and a long list of amenities like wireless high-speed internet access. For your convenience, we offer a variety of food and beverage options, including our Lobby Bar for casual lunch and dinner, or The Cafe for elegantly prepared buffet and a la carte selections in warm surroundings. Our Chesterfield Athletic Club is one of the largest hotel health facilities in the area. Our guests have full use of sparkling indoor and outdoor pools, an indoor whirlpool, sauna and steam rooms, full cardio and weight training facilities, aerobics classes, racquetball and handball courts, a full-court gymnasium, indoor and outdoor tennis courts and walk/jog tracks. From our well-located hotel, business and leisure guests alike can enjoy local attractions like the Gateway Arch, St. Louis Zoo, Busch Stadium, Forest Park, Grant's Farm, Union Station, and historic St. Charles. Whether your stay involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to St. Louis with our special, signature warm chocolate chip cookie at check-in. ... more   less 

Additional Information about Doubletree by Hilton Hotel St Louis - Chesterfield

Address: 16625 Swingley Ridge Rd, Chesterfield, MO 63017-1715
Region: United States > Missouri > Chesterfield
Price Range: $144 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel St Louis - Chesterfield 3.5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Doubletree Hotel And Conference Center St. Louis
Doubletree Hotel Chesterfield
Doubletree St Louis
Doubletree Chesterfield
Chesterfield Doubletree
Hotel Style:
#1 Romantic Hotel in Chesterfield
#3 Business Hotel in Chesterfield
#4 Family Hotel in Chesterfield
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel St Louis - Chesterfield staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel St Louis - Chesterfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great for groups”
 of 5 bubbles pdpmac21, 18 Jan 2017 | Read review
“avoid this hotel”
 of 5 bubbles js151515, 31 Dec 2016 | Read review
“Ask for Kim Zimmerman she will make your wishes come true.”
  • My room was spacious & clean
  • what a beautiful bathroom
  • Most comfy bed in the world.... better than what I have at home
  • I spent a few hours in this tub
 of 5 bubbles CyndieNYC726, 19 Dec 2016 | Read review
“I was on the 10th floor and had no issues and a nice view”
 of 5 bubbles buckinut33, 19 Nov 2016 | Read review
“anywhere pretty good”
 of 5 bubbles pirate8, 26 Oct 2016 | Read review
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