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Homewood Suites St. Louis Chesterfield

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Homewood Suites St. Louis Chesterfield
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546 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites St. Louis Chesterfield
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Showing 545: English reviews
Missouri
Reviewed 28 August 2016

Failed to honor confirmed reservation for a roll-in shower. Would advise double checking with this hotel's front desk well in advance of arrival if reservation was made through the automated Homewood Suite web site.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank WallyMissouri
Management response:

Dear WallyMissouri, I apologize for your reservation mishap. I would like to invite you to come and stay with us again. Please give us a call and we will make sure that you receive the room with the roll in shower. Thank you, Charly (Manager)

Marion, United States
Reviewed 27 August 2016

This was just what we needed. We cooked several nights and even grilled out on there patio. Nice staff very helpful. Enjoyed the evening meals. Rooms very clean but could use a little up-dating. Worth checking out.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sue C
Management response:

Dear Sue C, Thank you for the review. We are glad that your stay and took advantage of our great amenities such as our light dinner, patio, etc. I think our friendly team members are what makes our hotel a great place to stay. I hope that you had a chance to enjoy our hot breakfast buffet each morning as...

Monroe, Wisconsin, United States
Reviewed 24 August 2016

I traveled with my wife, 2 grown sons and one of their girlfriends for a funeral. I booked one room with two bedrooms for all 5 of us. Between the two bedrooms and the living room with the sleeper sofa, we essentially had 3 rooms with 2 bathrooms. I probably would have had to get 3 standard hotel rooms for...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank DanDolores L
Management response:

Thank you so much for the great review! Our spacious suites are great for families. I hope that you had a chance to enjoy our complimentary breakfast while you were at the hotel. Thank you so much! Charly (Manager)

Tulsa, Oklahoma
Reviewed 24 August 2016

I was very pleased with my weekend stay. I have worked in hotels for over 12 years and have seen all kinds of properties. This one was obviously not new but very well maintained, and clean. The staff was competent and very friendly. I especially liked the woman working in breakfast both mornings. She was outstanding! I wanted to hire...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank marymM6978QL
Management response:

MarymM6978QL, Thank you so much for the review. Our staff takes pride in their work and I believe that what makes our hotel such a great success! Our team members are the key ingredient! I hope that you come back and see us! thanks so much! Charly

United States
Reviewed 22 August 2016

Everything about this hotel is excellent, staff, rooms, location (if you are looking for quiet), amenities, breakfast and only 20-30 minutes from a lot of St. Louis attractions. Love Homewood Suites!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Larry S
Management response:

Dear Larry S, Thank you for the great review! We are glad that you enjoyed your stay. We look forward to seeing you again soon! Thanks so much! Charly (Manager)

Houston, Texas
Reviewed 19 August 2016

I stay at Homewood Suites regularly for business and pleasure. This was not one of my best experiences. The front desk staff was pleasant and helpful but the housekeeping within the building was poor. The location was fine and in a quiet area. Adjacent to the hotel is a grocery store and several restaurants. There is a shopping mall on...

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Helpful?
1Thank dmajkc
Management response:

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your...

Chicago, Illinois
Reviewed 18 August 2016 via mobile

I have certain "go to" hotels that meet my needs when traveling for work. This is one of them. The staff here is amazing. They are friendly and knowledgable. When I used this hotel for personal travel they were able to direct me to restaurants and the Arch. The rooms are clean. Standard Homewood suites design. Dated, but well maintained....

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Helpful?
Thank 1993zr1
Management response:

Dear 1993zr1, Thank you so much for the "rave" review. Our team members love their jobs and I think it shows what a great staff we have! They are truly what makes this hotel a great place to stay! Thanks so much! Charly Marchack (Manager)

Chicago, United States
Reviewed 16 August 2016

The convenience of this property is excellent - close to the highway; close to attractions; walk to groceries; very clean, neat; staff work well together and very friendly! Second time here and both experiences were great!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Lisa B
Management response:

Dear Lisa B, Thank you for the review and as well as coming back to see us. I hope that you enjoyed seeing all the attractions here in St. Louis and Chesterfield. We are in a great location with our close proximity to the interstate/highways. I hope that you had a chance to enjoy our daily hot breakfast while you...

KC
Reviewed 16 August 2016

The hotel is nice, but the entire staff is incredible. I stay in a lot of hotels in the US and my friend nor I have ever seen that quality of friendly, helpful, and welcoming service. There was quite the variety for the breakfast and M-Th evening meal. The hotel shuttle was great, we didn't have to put up with...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Sandy062
Management response:

Dear Sandy062, Thank you for the review. I'm glad that you enjoyed your stay here at the Homewood Suites Chesterfield. Time and time again, our team members try their very best to accommodate our guests with friendly service. We are very proud of our team members! They really love their job and it shows! This is what makes us special!...

Tulsa, United States
Reviewed 12 August 2016

Cell phone fell between wall and bed, I moved the bed out to get my wife's cell phone and found dozens of dead bug under the bed. I have already sent to much time with my complaints to Hilton, so I am just commenting on the worst issues of my family's stay. It was the worst Hilton property I have...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Russell M
Management response:

Russell M, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Homewood norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Homewood Suites St. Louis Chesterfield is an all-suite property located in a upscale suburb of St. Louis. We are close to St. Louis Premium Outlets and Taubman Prestige Outlets. We are close to area businesses; such as Monsanto, Mercy Health, and St. Luke's Hospital. We are an easy drive to St. Louis attractions, like Busch Stadium, the Arch, the St. Louis Zoo and Six Flags. ... more   less 

Additional Information about Homewood Suites St. Louis Chesterfield

Address: 840 Chesterfield Parkway West, Chesterfield, MO 63017
Region: United States > Missouri > Chesterfield
Price Range: $155 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis Chesterfield 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Homewood Suites St. Louis Chesterfield Hotel Chesterfield
Homewood Suites Chesterfield
Homewood Chesterfield
Chesterfield Homewood Suites
Hotel Style:
#6 Business Hotel in Chesterfield
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis Chesterfield staff and other travellers.
2 questions
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Questions? Get answers from Homewood Suites St. Louis Chesterfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a long walk from the lobby; but for a quieter room, recommend you stay on east end of the property and park in the back.”
 of 5 bubbles RetiredLMS, 26 Jan 2017 | Read review
“Great for families”
 of 5 bubbles Nikki1212, 23 Sep 2016 | Read review
“hallways are very long; if walking is a concern, ask for a room closer to elevators.”
 of 5 bubbles ada369, 23 Jun 2016 | Read review
“We liked the king size bed and two TVs”
 of 5 bubbles JwGoldin, 16 May 2016 | Read review
“Both trips - rooms were excellent - all quite.”
 of 5 bubbles Kyfarmgirl57, 6 May 2016 | Read review
5 of 5