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Homewood Suites St. Louis Chesterfield

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Homewood Suites St. Louis Chesterfield
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510 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Branson, Missouri
Reviewed 4 days ago NEW

Staff is excellent,goes out of their way to greet you and make sure you have everything you need, nice, convenient location to different areas around and outside of St Louis.accommodations ( carpet, furnishings need to be updated, shabby

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Helpful?
Thank KRB457
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear KRB457 Thank you for recognizing the passion of our employee's commitment to guest satisfaction. While we are an older property, our staff's frame of mind is invigorating. We welcome your comments and look forward to your return.

Reviewed 4 days ago NEWvia mobile

In St Louis for training. Usual Hilton brand hotel stay and surroundings. No cookies , but muffins offered. Evening food, wine, and beer. Nice change. Breakfast following normal standards. The room shows a bit of age but is clean. Not a real fitness room (only treadmill and olliptical) but card offered to be able to visit ymca.

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Helpful?
Thank clefofcividale
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear clefofcividale: Thank you for choosing Homewood Suites St Louis-Chesterfield. Our goal is to assist you in being the best you can be. We attempt to offer solutions to ensure you have a well rounded stay and successful task completion. We look forward to your next visit.

Montreal, Canada
Reviewed 1 week ago NEW

I have spent nearly 2 years at Homewoods and although the place is a bit dated, I found that homewoods is very comfortable for long stays. Every day, i would walk to the front desk and ask for a ymca pass for workouts. They always had the pass already filled with my nane on. The ymca gym is very big...

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Helpful?
Thank ag60630
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear Mr. Tran: Thank you for your critique of the Homewood Suites St Louis-Chesterfield. We are committed to our guest's satisfaction and well being. Hopefully your next return will occur between Memorial and Labor day when our pool is open. We also have a relaxing patio area that is available year round. I am happy that you enjoy staying with...

Blaine, Minnesota
Reviewed 1 week ago

Every time we travel through St. Louis we stay at the Chesterfield Homewood Suites. Had a little trouble finding it using Garmin instructions. The evening social and breakfast are excellent with personnel going above and beyond their job description. Rooms are getting a little worn but for the price they are well worth it.

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Helpful?
Thank jan a
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear Jan A: Thank you for you patronage. We hope you will continue to stay with us as we strive to become the best hospitality provider in the St Louis- Chesterfield area. I agree, we are worth the trouble. We'll take care of you once you get here. See you soon!

Asheville, United States
Reviewed 1 week ago

Facility offers great service. It's just old and tired. The woman working the breakfast buffet was extremely helpful and pleasant. Front desk staff was very pleasant. Stayed on HHonor points. Told the staff on Friday I was leaving Saturday instead of Sunday, (original checkout) but was still charged points for Saturday night. Not happy

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Helpful?
Thank C F
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear C F Thank you for choosing to use your well earned points at Homewood Suites St Louis-Chesterfield. While our facility is dated our people are refreshing. I am happy that you were pleased with the service provided.. Your unused points will be returned to your account so that you can use at your leisure. Cheerfully,

Jefferson City, Missouri
Reviewed 2 weeks ago

What a great hotel! The suite was very comfortable. The first half features a kitchen with stove, microwave, full size refrigerator, and even a dishwasher, open to a living room with sofa and large screen TV. The second room features a very comfy king size bed, another large screen TV, spacious vanity, and comfortable bathroom. The staff was great! Checkin,...

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Helpful?
Thank LisaFoxJC
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear LisaFoxJC; Thank you for this fabulous review. My staff takes pride in delivering top notch service. I am glad you experience the Homewood Suites by Hilton in Chesterfield's hot breakfast and hope that on your next visit you take advantage of our evening social and meet personable Terry. Sincerely ,

Saint Henry, Ohio
Reviewed 3 weeks ago via mobile

I should start by stating that I am a Marriott guy. I typically stay in Residence Inns when with the family. I can't help but compare the two chains. Others made the reservation which is why we stayed here. The room was dated but decently clean. It did look rough though and wasn't as well kept as I was accustomed...

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Helpful?
Thank Nathan B
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear Nathan B. Thank you for your feedback regarding your recent stay. I apologize for the issues that you and your family experienced while staying at our facility. I have addressed your concerns with the appropriate department heads to ensure that future guests will not have the same problems as you did. While our product is dated, our goal is...

Annapolis
Reviewed 3 weeks ago

The staff really made this a great stay. The breakfast crew was warm and welcoming. I loved the evening social and the food for breakfast served was terrific. The bed was comfortable and the room was clean and roomy.

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Helpful?
Thank 125clynns
John H, General Manager at Homewood Suites St. Louis Chesterfield, responded to this review

Dear 125clynns; Thank you for your kind response regarding our spirited staff. I am pleased to read that you enjoyed the many amenities that we provide. We also provide shuttle service within a 5 mile radius of hotel. I hope you will take advantage and let us be your guide. Sincerely

Sherman, Illinois
Reviewed 4 weeks ago

The staff was EXCELLENT! We most enjoyed having a suite and complimentary breakfasts, evening social, and shuttle service. The food was excellent. The room was clean except the carpeting near the baseboards was still dirty, but other than that, absolutely no complaints!

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Helpful?
Thank brendamR6686QT
Management response:

Dear brendamR6686QT, Thank you so much for your kind response. I am happy that you enjoyed our complimentary services such as our hot breakfast, evening social and shuttle services. We look forward to your next visit with us! Charly M (Manager)

Chicago, Illinois
Reviewed 4 weeks ago

I stayed at this location for an overnight couples trip, shopping, dinner and concert. It was in a good location. The staff was nice when we checked in. The room was quiet, non-smoking and clean. This property needs updates in the rooms. The carpet was clean, but they need new carpet, the tubs look stained, the showers need new shower...

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Helpful?
Thank Nicole T
Management response:

Dear Nicole T, Thank you for your feedback regarding your stay. I'm sorry we didn't meet your expectations. While we are an older property, we do strive to provide the service you've come to expect. I sincerely hope you give us another chance in the future. Thank you so much! Charly M (Manager)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Homewood Suites St. Louis Chesterfield is an all-suite property located in a upscale suburb of St. Louis. We are close to St. Louis Premium Outlets and Taubman Prestige Outlets. We are close to area businesses; such as Monsanto, Mercy Health, and St. Luke's Hospital. We are an easy drive to St. Louis attractions, like Busch Stadium, the Arch, the St. Louis Zoo and Six Flags. ... more   less 

Additional Information about Homewood Suites St. Louis Chesterfield

Address: 840 Chesterfield Pkwy W, Chesterfield, MO 63017-0741
Region: United States > Missouri > Chesterfield
Price Range: $130 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis Chesterfield 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Homewood Suites St. Louis Chesterfield Hotel Chesterfield
Homewood Suites Chesterfield
Homewood Chesterfield
Chesterfield Homewood Suites
Hotel Style:
#6 Business Hotel in Chesterfield
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis Chesterfield staff and other travellers.
2 questions
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Questions? Get answers from Homewood Suites St. Louis Chesterfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for families”
 of 5 bubbles Nikki1212, 23 Sep 2016 | Read review
“hallways are very long; if walking is a concern, ask for a room closer to elevators.”
 of 5 bubbles ada369, 23 Jun 2016 | Read review
“We liked the king size bed and two TVs”
 of 5 bubbles JwGoldin, 16 May 2016 | Read review
“Both trips - rooms were excellent - all quite.”
 of 5 bubbles Kyfarmgirl57, 6 May 2016 | Read review
“East Corner rooms are always quite and way for most traffic”
 of 5 bubbles 211jeffm, 31 Jan 2016 | Read review
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