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Drury Inn & Suites St. Louis Brentwood

Traveller (61)
Room & Suite (36)
Pool & Beach (1)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Book Direct & Save
Location
Full view
50Car recommended
Grade: 50 out of 100
41Restaurantswithin 1 km
5Attractionswithin 1 km
442Reviews
77Photos
12Q+A
50Room tips
Traveller rating
  • 345
  • 74
  • 14
  • 8
  • 1
Time of year
Traveller type
Language
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  • English
Popular mentions
This hotel was comfortable and clean. I didn't use the pool or have time to eat breakfast during my stay, but our room was nice and we had a good night's sleep. Some of our family ate the breakfast and said it was typical hotel fare. We appreciated that it was only a short drive
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Hotel's Favourite
We had never heard of Drury Inn & Suites but my daughter had stayed there when she had visited her daughter at Washington University in St. Louis previously. She convinced us it was a very nice hotel. She was right. The rooms were a nice size and clean. We are seniors and
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From December 23 to January 2 we stayed at the Drury Inn in Brentwood, St. Louis, Mo. What is good? The hotel rooms are fine, we had booked a suite. Modern, comfortable, but sober and functional in terms of design. All facilities you need are available in the room. Coffee and
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Response from DruryHotels, General Manager at Drury Inn & Suites St. Louis Brentwood
Responded 5 days ago
We are truly sorry that you experienced some difficulties during your stay. I would like to apologize for some of the challenges you encountered and for some of the confusion that occurred due to the standards of service that are different in our brand from what you may experience in the Netherlands and Europe. We did receive your email while you were here on property and we did try to contact you, I truly wish we would have been able to meet in person. I do apologize that upon your arrival, late in the evening, our team member was busy in another part of the lobby. At night we have our overnight staff help our morning team by getting the breakfast area clean and ready for breakfast service. I am sorry for the delay this caused. The young man that checked you in, does have a heavier local accent so I am sorry if that made conversing difficult. You noted that we do not have a coat rack in the room. It is not common for our hotels to have coat racks, we do have a closet with hangers for this purpose. Other areas of confusion from your comments it that you are correct we do a complete full service on the 5th day of your stay, this is part of our “Green Initiative” and this is a similar common practice that is provide most all major hotel brands in the United States. If guest request to have bed linen changed daily, we are always happy to comply with our guests wishes. I also know there was some confusion about requesting housekeeping services by noon, this notice was given on Christmas Eve to guests that were staying over on Christmas Day only. We always want to provide our guest the services they want but on Christmas Day we try to give as may or our team members a shorter work day or give them the day off. I am sorry that if you confused this message thinking that this was for every day of your stay. In addition, you mentioned changes to the breakfast menu. You are correct that a few item change and/or rotate depending on the day of the week. Cut fruit is offered Monday through Friday and only whole fruit is available on the weekend. There are other items that change throughout the week as well in order to give our guest variety to their breakfast experience. Lastly, I am happy that you extended your stay, but you mentioned challenges with extending your reservation in the suite and the rate that was quoted. Our prices and availability may change daily or even multiple times a day based upon demand. I do know that you were in a suite and we sold out of suites throughout the weekend prior to New Year’s Eve as well as New Year’s Eve. At the time you discussed availability with our Front Office team, I am confident that they were giving you accurate information that was provided to them at that time. We are always willing to work with our guests to extend their visit provided that we are not displacing another existing reservation. I am sorry you had some challenges and as stated at the beginning of this note, we tried to repeatedly to reach you in person and left you messages in your room. I am truly sorry that we missed you and I will continue to try to follow up with you. Thank you Nelson B. General Manager
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Well above average for hotels in this space. The sleep quality is very good. The manager’s reception is very nice. Bonefish on site is excellent. Lots of shopping near by makes for an excellent location.
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This hotel was wonderful in every way. We chose this location because of its proximity to the locations we were enjoying in St. Louis and the ease of access to I64. We will continue to choose this hotel for the great experience we had during our stay. From the friendly welcome
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Review collected in partnership with Drury Hotels
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This was the best 'bed service' at Drury, other days it was worse. They seem to hate their customers
Second room in 823
Nice shower
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1234568
What time does the free breakfast start and end?
7 or 8 to 10. But I believe 8 to 10. I know it ends at 10.
0 votes
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What time does the free breakfast start and end?
Hi, t_rae99! Thanks for your interest in Drury Hotels in St. Louis, and thanks for asking this great question on TripAdvisor! Have you visited our website? This information and more - including information about our free 5:30 Kickback, local area and promotions (like saving up to 15% when you book on our website using our eSaver rates!) can be found there. Our free hot breakfast is served daily from 6-9:30 am on weekdays and from 7-10 am on weekends. Our team in Brentwood can be reached at 314-968-3704 with any questions - they will be happy to help! We hope this helps, and we hope to see you soon! Safe travels, and enjoy your stay in St. Louis!
1 vote
Is there free parking?
Yes!!!!
0 votes
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Is the price quoted per night or for the total stay and how much is tax.
That's per night plus tax, not sure of the rate, usually 12-16%
0 votes
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Yes I am not sure why they do this I would settle for a see thru window. But I know they are trying to make a trade mark for themselves.
0 votes
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123
"Suites are excellent. Doors thick and heavy for quiet."
"7th floor (top) not facing the highway"
"Breakfast is on the first floor, the parking garage and the pool are on the lower level (basement level)."
"Get a room that does not face the street(Brentwood Blvd)"
"New hotel so every room is great I would assume!"
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PRICE RANGE
USD 140 - USD 222 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMissouriSaint LouisBrentwood
NUMBER OF ROOMS
210
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