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Quality Inn West

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#38 of 140 Hotels in Branson
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Quality Inn West
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295 Reviews from our TripAdvisor Community

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Showing 295: English reviews
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Lake Tahoe (Nevada), Nevada
Reviewed 4 days ago NEW

Overall, we enjoyed the lovely salt water pool and regular jacuzzi with our family. Our up graded room on the second floor was good but the first floor rooms we saw first were a bit dark and musty. The location of this hotel is very conjested and hilly ( as is all of Branson ) and some may not like...

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Helpful?
Thank John B
JBroadway81, General Manager at Quality Inn West, responded to this review

First let me thank you for your review and sharing with us, your experience at the hotel. I'll be sure to visit with the young man on the desk and find out what might have been going on, this type of service isn't what has given us our awards and recognition as a platinum hotel. As for breakfast, we do...

HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago via mobile

Our stay, April 14-16, 2017. Couldn't be happier. Room was very clean and accommodating. The mattress was quite comfy. Slept really well. The staff was awesome. Friendly, helpful, knowledgeable. We so enjoyed our stay here and will be returning soon.

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Helpful?
1Thank Bob A
About Hotel's Favourite Review
Dfschott, Manager at Quality Inn West, responded to this review

Thank you so much for your review we greatly appreciate it. We love to hear about our guests stays and we look forward to being able to serve your hotel needs again on your next visit to Branson. Our guests satisfaction is our top priority and we do pride ourselves on being the only Platinum Award Winning Quality Inn in...

Reviewed 2 weeks ago via mobile

Musty smell in room. Very loud ac/ heating until that never shut off. Every riom had same noisy unit. Multiple buildings and have to go outside to access breakfast and pool area. Stair case have multiple cracks and cement slaps move when you step on them. Staff is friendly. Was booked for five night stay in a few months and...

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Helpful?
Thank Deb D
JBroadway81, General Manager at Quality Inn West, responded to this review

Thank you Deb for your review, very sorry your experience wasn't what other guests have come to experience at our award winning property. We are sorry to hear you wont be staying with us again, but understand that guests have different needs and require different accommodations from time to time. Thank you for giving us an opportunity to serve you.

Reviewed 3 weeks ago via mobile

The mamagement and staff at this motel totally understand customer service and customer satisfaction. I just finished a business meeting there this week and they made everything perfect in my suite to finish the deal. Thanks Darlene and your awesome staff.

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Helpful?
Thank rebel1979
JBroadway81, General Manager at Quality Inn West, responded to this review

On behalf of the staff at Quality Inn West, we want to thank you for your review and kind words. I'll make sure to share this with Darlene, she along with the rest of our staff take great pride in our services offered and want to make sure your stay is an enjoyable one. Thank you again and hope to...

Marshfield, Wisconsin
Reviewed 4 weeks ago

Our room was kept clean and no problems at all. Breakfast was a treat and always fresh and hot. People at desk were outstanding. They helped set up shows and also answered questions about attractions. I would recommend them again.

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Helpful?
1Thank lweber2016
Dfschott, Manager at Quality Inn West, responded to this review

Thank you for taking the time to leave us this review. We appreciate hearing from our guests about their experiences at our hotel. We have an outstanding staff and couldn't operate without them and our motto is "Friendly, Fantastic Service Always" and it sounds like they definitely accomplished that for you. We look forward to serving you again in the...

Claremore, Oklahoma
Reviewed 4 weeks ago

The room was comfortable, my 8 yr old loved the indoor pool, and the staff were very nice.My son said he want's to stay there next time we go to Branson. The breakfast was more than I thought it would be.

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Helpful?
1Thank Ken M
JBroadway81, General Manager at Quality Inn West, responded to this review

Thank you for your review! We were happy to host your family at the Quality Inn West while you vacationed here in Branson. We hope to see you again on your next visit!

Missouri
Reviewed 4 weeks ago

We stayed at the Quality Inn West on a very busy weekend being spring break and we knew that it would be crowded.We enjoyed a great time despite the crowd. This Inn is a good location on The Shepherd Of The Hills Expressway, right by the traffic signal to get on Hwy 76 easy.We stayed in an excellent location, room...

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Helpful?
Thank JoMoMissouri
JBroadway81, General Manager at Quality Inn West, responded to this review

Spring Break in Branson is so much fun, we are thankful to have had you stay with us at the property. Sounds like you were able to enjoy some of the 'Branson Beauty', if getting out and exploring nature is what you guys like to do, hopefully you've seen the hatchery, and the Branson Dam, nice walking trails in the...

Reviewed 19 March 2017

Super nice staff! General manager came and helped with the WiFi problem we had. Room was clean and very nice. But do not stay in room 128 as nice as it is it's next to where they store the cleaning stuff or laundry because the slamming door and noise is pretty bad. Plus lots of noise from rooms above. Breakfast...

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Helpful?
1Thank shelsam
JBroadway81, General Manager at Quality Inn West, responded to this review

First off, allow me to thank you on behalf of the staff at Quality Inn West, we appreciate your business. We take great pride in the services we offer and appreciate the feedback from our guests and will share it with our team and if we came up short in certain areas, it's an opportunity to get better. We do...

Kansas City, Missouri
Reviewed 14 March 2017 via mobile

Really enjoyed our time at this property! We received a 'Thank You' card during our stay here, never has that happened at another hotel we've stayed at. Breakfast was great, the rooms looked New and remodeled, staff was friendly. We will definitely be back this Fall.

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Helpful?
1Thank reevesjeans
JBroadway81, General Manager at Quality Inn West, responded to this review

First off, thank you for such a great review! Our staff takes great pride in what we do and what we offer to you our guests! We look forward to your next visit to Quality Inn West in Branson. See you in the Fall.

Arnold, Missouri
Reviewed 7 January 2017

This is my favorite hotel in Branson always clean and the people are always great good breakfast. Location is great away from a lot of traffic and easy access to all shows. Great indoor pool and hot tub. Above all it is how well you are treated great people. I recommended it if you stay in Branson

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Helpful?
1Thank Barbara H
Dfschott, Manager at Quality Inn West, responded to this review

Thank you for your review. We love having repeat guests as they become like family. We appreciate your loyalty and recommendation. We look forward to seeing you again in the near future.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Quality Inn West is a 2016 Choice Hotels Platinum Award-winning hotel and is ideally situated as the closest hotel in Branson to Silver Dollar City Theme Park and Shepherd of the Hills Homestead. The hotel is also very close to the Ozark's Discovery Imax Complex. Restaurants surround the hotel. Walk to Olive Garden, Cracker Barrel, Red Lobster, Golden Corral or McFarlain's restaurants. Get refreshed at the indoor pool or hot tub. Lay out on the sun deck. The hotel also features one of Branson's biggest green spaces for a hotel. Be sure to use the hotels in-house ticket service to help plan your show and attraction reservations. Enjoy a free hot breakfast each morning. The breakfast features items like eggs, two flavors of Belgium waffles, sausage, biscuits and gravy, fruit, yogurt, donuts and pastries, juices, coffee, teas and more. The hotel offers both indoor and outdoor seating options to enjoy your breakfast. The hotel offers a variety of room types from queen, king to suite rooms. Ask the hotel about the room type that fits your needs best. Room amenities include electronic locks, iron/ironing boards, coffee maker, hair dryer, clock radio, flat screen tv with numbers cable channels, , free local calls, free wireless Internet, refrigerator, microwave, activity tables and more. ... more   less 

Additional Information about Quality Inn West

Address: 3601 Shepherd of the Hills Expy, Branson, MO 65616-8108 (Formerly Comfort Inn West)
Region: United States > Missouri > Branson
Price Range: $102 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Choice Hotels, Booking.com, Travelocity, Cancelon, Priceline, TripOnline SA and Cheap Tickets so you can book your Quality Inn West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn West Hotel Branson
Comfort Inn Branson
Branson Comfort Inn
Hotel Style:
#5 Green Hotel in Branson
#9 Romantic Hotel in Branson
#11 Business Hotel in Branson
#19 Family Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn West staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor is brighter and fresher..”
PeaceJB50, 20 Apr 2017 | Read review
“Lower level if possible.”
lweber2016, 25 Mar 2017 | Read review
“Next door. I think the woman hurt herself and must have bumped into the bed that bumped our wall a few times because she was moaning a lot.”
539kenm, 22 Mar 2017 | Read review
“I can recommend the rooms on the second floor as being very excess able”
JoMoMissouri, 21 Mar 2017 | Read review
“Stay away from room 128, very loud”
shelsam, 19 Mar 2017 | Read review
5 of 5