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Chateau on the Lake Resort & Spa

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#18 of 140 Hotels in Branson
Certificate of Excellence
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Chateau on the Lake Resort & Spa
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2,235 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau on the Lake Resort & Spa
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Showing 2,234: English reviews
Arkadelphia, Arkansas
Reviewed 16 November 2016

Nice hotel, nice amenities, comfortable bedding, excellent view, good food. Gracious staff, beautiful decorations. Like an upscale Embassy Suites without the inclusive breakfast. We had a minor TV glitch in our room, no problem though. I was part of a 500 person conference. The conference facility was excellent, the food was excellent, there were AV tech's during our session's at...

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Helpful?
Thank Kelley D
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are so pleased to hear you enjoyed our hotel and the views during your recent stay. We are honored that you choose to spend your convention with us. Exceeding your expectations is what we strive for and we look forward to hosting you again! Thank you, Sheri Young Guest Services Manager

Kansas City, Missouri
Reviewed 16 November 2016

We had a great stay at the hotel. I would recommend it and I would stay there again. Very pretty lobby. The spa was wonderful. If I were to make any type of complaint, it would be the cost of the room seemed priced high, and you could tell it was an older hotel. And a 4pm check-in is a...

Review collected in partnership with this hotel
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Helpful?
Thank tmcastro73
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are delighted that you chose Chateau on the Lake Resort for you stay! We appreciate you taking a moment to let us know what amenities you enjoyed and pleased to know that the level of service you received met all of your expectations. We look forward to welcoming you again on your next visit in Branson! Sheri Young Guest...

Reviewed 16 November 2016 via mobile

This resort is absolutely wonderful in every way. The food is good, the workers are nice and the rooms are excellent. The bathroom in our room was clean and nice. I will definitely be coming back! Next time we are going to try the spa!!

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Helpful?
Thank Lauren C
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for staying with us and for sharing your review. It is wonderful to learn that you enjoyed your hotel experience. Our staff is honored by your kind words and thrilled to know they could make your stay special and memorable. We appreciate your taking the time to recommend our hotel to other travelers and we hope to have...

Boston, Massachusetts, United States
Reviewed 16 November 2016

Lovely resort, attentive staff, great venue. One major negative which is why I removed a star. As we left, my husband tipped the valet who got our car and helped with bags. The valet graciously thanked my husband. His coworker, within earshot of me, made a very sarcastic and unneeded comment about the size of the tip, which was really...

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Helpful?
Thank Margaret F
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for taking the time to write a review and sharing with us your experience . We truly do intend for our guests to be happy and content. Our sincere apologizes for our employee being less than hospitable. Your feedback is much appreciated and it will be addressed immediately as this is not within our standards. If you would...

Reviewed 15 November 2016 via mobile

I am currently staying here and I'll give my first impressions. I will revise my review if things change. First, this is an absolutely gorgeous hotel. No question about it. Check-in was quick and painless. I got to my room and unpacked a couple of things. Then a housekeeper opened my door. No knock, no announcement. She apologized and closed...

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2Thank Sean G
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Needless to say I am very concerned by our staff's inability to provide a level of service in keeping with our own standards of guest service. Please know that your comments are taken very seriously and your review will be shared with our respective department managers. Please accept my sincere apologies for our inabilities to create a wonderful experience during...

Lebanon
Reviewed 15 November 2016

lake view King room ninth floor. beautiful view, quiet, well appointed. Angel the concierge took care of theater tickets and limo service. breakfast and dinner at bThe Grill is wonderful, if you want to indulge the breakfast buffet is very good

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Helpful?
Thank 548dennish
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

It is wonderful to learn that you enjoyed your hotel experience. Our staff is honored by your kind words and thrilled to know they could make your stay special and memorable. We appreciate your taking the time to recommend our hotel to other travelers and we hope to have the pleasure of welcoming you back soon again. Sincerely, Sheri Young...

Springfield, Missouri
Reviewed 15 November 2016

Nice room, great view. Unfortunately the AC units were just around the corner and hummed nosily in the background, rendering the balcony unusable. They did refund the extra $25 they charged to "guarantee" a balcony - a rather cheesy charge considering all about two room facing the lake have a balcony. Staff professionalism is less than I would expect. They...

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Helpful?
Thank paulyoung1313
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for taking the time to write a review and sharing with us your experience . We truly do intend for our guests to be happy and content. Our sincere apologizes for not being able to meet your expectations. Your feedback is much appreciated and we will take it into consideration as we continue to have improvements being made...

Reviewed 15 November 2016

I stayed at the Chateau three nights and was only able to get ice one time. They have ice machines on the odd numbered floors and the machines just couldn't keep up. I was attending as part of a conference and the group did not pay for the conference wifi which left me using my cell for hot spot. The...

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Thank M Betsey C
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for taking the time to write a review and sharing with us your experience . We truly do intend for our guests to be happy and content. Your feedback is much appreciated and we will look into the concerns you have shared as we continue to have improvements being made to the resort. Thank you, Sheri Young Guest...

Reviewed 13 November 2016

The place is wonderful. The room was large, clean, and comfortable. The staff was very nice and accommodating. The restaurant was great, and the lounge was very comfortable. I would recommend a stay here during any season.

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Thank Charles S
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for the great review of Chateau on the Lake Resort and Spa! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sheri Young Guest Services Manager

Ava, Missouri
Reviewed 13 November 2016

I have stayed at this hotel many times with family and friends. Very friendly staff, beds are very comfortable. Several different types of rooms. Free parking garage. Several kinds of activities for children. Two restaurants. Casual and formal Great lounge to get drinks and relax. Nice Spa Rooms are quite .

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1Thank Funseeker1941
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

I am delighted to read you had a great experience at Chateau on the Lake Resort and Spa. Thank you for taking the time to highlight your favorite amenities and features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon. Sincerely, Sheri Young Guest Services Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi. Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 

Additional Information about Chateau on the Lake Resort & Spa

Address: 415 North State Highway 265, Branson, MO 65616-8954
Region: United States > Missouri > Branson
Price Range: $195 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Chateau On The Lake Resort And Spa
Chateau On The Lake Hotel Branson
Chateau Lake
Hotel Style:
#2 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#29 Family Hotel in Branson
#31 Romantic Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Chateau on the Lake Resort & Spa staff and other travellers.
20 questions
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Mequon
Royal City, Washington
8 months ago
Kansas City, Missouri, United States
over a year ago
Davenport, Florida

See all questions (20)

Questions? Get answers from Chateau on the Lake Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors, total lake view w/a balcony...awesome!”
899lauriek, 26 Apr 2017 | Read review
“I wish this in every hotel I stay at, I wish there was bottled water in each room for the coffee and just to have to drink. We ran to the store and brought it in, but it would be much more comfortable having it there for us already.”
838robynk, 25 Apr 2017 | Read review
“use common sense ”
349perrym, 19 Apr 2017 | Read review
“Add Fridge and microwaves. Only complaint I had. ”
Philco03, 16 Apr 2017 | Read review
“Carpets look worn and faded”
donalda852, 15 Apr 2017 | Read review
5 of 5