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Castle Rock Resort & Waterpark

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Traveller (104)
Room & Suite (139)
Dining (22)
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Overview
  • Excellent14%
  • Very good21%
  • Average22%
  • Poor17%
  • Terrible26%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (455)
There are newer reviews for Castle Rock Resort & Waterpark
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All reviewstower roomkids loved the water parkgreat wolf lodgetypical hotelgift shopnothing fancygrill
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161 - 165 of 455 reviews
Reviewed 30 April 2015 via mobile

We really enjoyed our stay at Castlerock. I was there with my sister's family and we had adjoining rooms. The rooms were nice. My niece has a two year old and he absolutely loved the waterpark. We will definitely return.

1  Thank sms51458
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 8 May 2015

We are so happy to hear you and your family enjoyed your stay at Castle Rock. We hope you will visit us again soon! Sincerely, Alex, Guest Services, gsm@castlerockbranson.com

Reviewed 21 April 2015 via mobile

Our family just got back from Castle Rock and we had a blast. Our kids range from 2 to 12 and there was something for them all. There is a baby pool with 1 slide only about 3 inches of water. Next is the 1...More

3  Thank markkT1733XY
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 23 April 2015

Thank you so much for taking the time to post your feedback! We are very proud of our resort, our staff, and our level of service, and we thank you for your kind comments. We hope you and your family will visit us again soon....More

Reviewed 3 April 2015 via mobile

We just got back from a weekend of great fun and entertainment at young christian weekend at silver dollar city. We booked 6 tower rooms for 22 of us. Had a great stay and the water park was a blast. My only complaint and its...More

2  Thank medfire51
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 13 April 2015

We are so happy to hear you had a blast at Castle Rock Water Park! We always love hearing from our customers, but it is especially nice to receive positive comments. We appreciate your feedback regarding your room stay. We will take your comments under...More

Reviewed 31 March 2015

The resort receives 3 thumbs down!! The food was horrible, the room didn't have a microwave, and for a "suite" it was very small. There wasn't enough parking for customers period..and yes the "resort" was booked but you would think that there would be parking...More

6  Thank Ressiefoxx34
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 2 April 2015

We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its quality of its product. However, we regret letting you down with regards to the amenities and parking. We take reviews seriously...More

Reviewed 31 March 2015

Booked 5 of us in a 4 bed room, waterpark was something that kept the 11 and 12 year old happy buy any older and I dont think it would be fun, good slides and lazy river, good location on the strip but needs a...More

2  Thank Phillip P
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 2 April 2015

Thank you for taking the time to review your stay at Castle Rock. We appreciate your feedback, and we’re very sorry to hear you were disappointed with the amenities during your stay. We will take your comments under consideration as we continually work to improve...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Indoor pool
Outdoor pool
Details
Price range
USD 48 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 48 - USD 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (104)
Room & Suite (139)
Dining (22)
Pool & Beach (22)
Amenities (82)
Family and Play Areas (6)
Questions & Answers
Ask a question
Latrice C
13 April 2017|
Answer
Response from CastleRockManagement | Property representative |
Latrice, Feel free to gave me a call here at 417-336-6000 we will go over your questions about your reservation.
0
Votes
Sheila K
25 July 2016|
Answer
Response from TwinsOfGemini | Reviewed this property |
I'm so sorry I haven't checked this in awhile. Pretty sure your questions have been answered and enjoyed your stay.
0
Votes
Ron W
1 April 2016|
AnswerShow all 2 answers
Response from Nikki6or3 | Reviewed this property |
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than... More
1
Vote
Room Tips
"Call ahead before booking to confirm pool availability"
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"Child friendly, do not expect a quiet room."
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"If you aren't there with kids, and want it to be a quiet stay, go somewhere else."
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"rooms in the Tower building do not require going outside to get to and from the waterpark, sundries shop, or..."
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