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Marriott St. Louis Airport

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Marriott St. Louis Airport
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1,227 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
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Nixa, Missouri
Reviewed yesterday NEWvia mobile

After a long flight, the comfort of the bed was a welcome attraction. The room had a comfortable sofa & updated bathroom. We were very pleased with the accommodations. Parking is an extra charge & breakfast is available for purchase.

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Helpful?
Thank Vicki A
Concord, New Hampshire
Reviewed 3 days ago NEW

This hotel is as close as you can get to the airport, less than 5 minutes by shuttle, which runs every 20 minutes, 24 hours a day (first come, first serve). I got a great deal on this room by Marriott matching a internet hotel site's price, plus an additional 25% off. But I think when they saw what I...

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Helpful?
Thank B2493DYkathyl
rkonz, General Manager at Marriott St. Louis Airport, responded to this review

Dear B2493DYkathyl, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank you again for your honest feedback....

Champaign-Urbana, Illinois
Reviewed 1 week ago via mobile

From check in to check out our stay was good! The hotel was booked however they treated everyone as they were a priority! Staff was very friendly and lounge was very lovely!! Housekeeping could be better but overall we had a great night.

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Helpful?
Thank 299gp
rkonz, General Manager at Marriott St. Louis Airport, responded to this review

Dear 299gp, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding our friendly staff. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a lot...

Reviewed 1 week ago via mobile

Lack of signage informing the location of the rooms, took 15 minutes to find it, rubbish in the corridors like glasses,dishes and forques , TV that does not work, poor service in the restaurant because after some problems during dinner they brought the bill without finishing meals. Telephone number without indicating the number of the reception, having to go to...

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Helpful?
Thank Antonio D
rkonz, General Manager at Marriott St. Louis Airport, responded to this review

Dear Antonio D, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experience with us was not up to our usual high standards especially our cleanliness and accommodations. We are continuing to work on improving guest experience and your feedback is a great tool to help us improve. Thank...

Kentucky
Reviewed 1 week ago via mobile

This hotel has been recently renovated with a modern look. Nicely done. Our beds were that comfortable, but the pillows were great! The bathroom was one of the tiniest bathrooms I've been in for a Marriott. If you try the restaurant downstairs, get the apple pie dessert with cinnamon ice cream. We devoured it! Soooo good.

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Helpful?
Thank charfromthesouth
rkonz, General Manager at Marriott St. Louis Airport, responded to this review

Dear charfromthesouth, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. I want to thank you for your business as I do realize there are a lot of choices out there when you need...

Dodge City, Kansas
Reviewed 1 week ago

I booked this hotel through a travel agency. I happened to call the hotel the day of my reservation, and they informed me my reservation had been changed to a night before I was even traveling. The travel agency had to resolve, as the hotel charged me for a no show and would not even discuss it with me since...

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Helpful?
Thank Tracey B
rkonz, General Manager at Marriott St. Louis Airport, responded to this review

Dear Tracy B, Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your experiences and I apologize. Please note we have taken your experiences very seriously since your experiences are unacceptable. Not only will my team be addressing but we will use this experience to better our services and accommodations...

Fairless Hills, Pennsylvania
Reviewed 1 week ago

The hotel has been completely remodeled and refurbished, and the morning concierge lounge staff of Joanne and Page continue to provide their usual excellent service as they have done over the years. The adage of "The more things change the more they remain the same" is thankfully true in this case.

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Helpful?
Thank jac869
rkonz, General Manager at Marriott St. Louis Airport, responded to this review

Dear jac869, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your feedback regarding your experiences especially regarding to Joanne and Page. We will use your feedback to better our services and accommodations to our guests. I want to thank you for your business as I do realize there are a...

Minneapolis, Minnesota
Reviewed 2 weeks ago via mobile

This hotel has had a lot of renovations. It is close to the airport and car rentals. I stayed here a number of times and what makes this hotel great is the staff. They are the hardest working people I have ever seen. They are genuinely caring for the gas and they are good people. In the concierge lounge they...

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Helpful?
Thank heavytraveler2017
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for awesome review! We are delighted to know you approve of our renovation and have taken the opportunity to engage with our special group of associates. Respectfully, Bob Lambert General Manager 314-253-5155 Direct Line

Knoxville, Tennessee, United States
Reviewed 2 weeks ago

I recently attended a conference here and I must say, I was very impressed. The rooms were very nice and the lobby/restaurant area was great! The hallway where the conference was, was very convenient. Everything was so close together. You didn't have to leave the hotel if you didn't want to. Overall, I was very pleased during my stay at...

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Helpful?
Thank Lori B
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for taking the time to share your experience with us. We enjoyed hosting your conference and look forward to our next opportunity to serve you. Respectfully, Bob Lambert General Manager 314-253-5155 Direct Line

Columbus, Ohio
Reviewed 2 weeks ago

I used to stay at this hotel a lot until I discovered the Renaissance down the street. I gave it another try earlier this month. They've remodeled so it looks nicer than it used to. The staff friendliness was just okay. What really irritated me was that I ordered room service via the card you can hang on your door....

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Helpful?
Thank hobie28
rkonz, General Manager at Marriott St. Louis Airport, responded to this review

Dear hobie28, We are disappointed to hear of your experience at our hotel although appreciate you taking the time to provide feedback. I sincerely apologize and I understand your frustrations, as I too would be frustrated. Please note we have taken your experience very seriously. Not only will my team be addressing but we will use this experience to better...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Rock River Grill
Rock River Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Marriott St. Louis Airport

Address: 10700 Peartree Lane, Berkeley, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $125 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott St. Louis Airport 3.5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Marriott St. Louis Airport Hotel Berkeley
Marriott Saint Louis
St Louis Airport Marriott
Saint Louis Marriott
Hotel Style:
#1 Business Hotel in Berkeley
#1 Family Hotel in Berkeley
#2 Romantic Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Marriott St. Louis Airport staff and other travellers.
24 questions
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Questions? Get answers from Marriott St. Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room, not adjacent to the elevator banks.”
 of 5 bubbles B2493DYkathyl, 27 Mar 2017 | Read review
“we had droom facing pool on 5th floor”
 of 5 bubbles zah22, 1 Mar 2017 | Read review
“The west tower is the best tower”
 of 5 bubbles BrownyDlite, 28 Feb 2017 | Read review
“Yes room are nice and clean”
 of 5 bubbles marissabunch, 19 Feb 2017 | Read review
“there are two towers, get the one on the right to be close to front desk/restaurant”
 of 5 bubbles DeAnaTayla, 5 Feb 2017 | Read review
5 of 5