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Renaissance St. Louis Airport Hotel

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Traveller (216)
Room & Suite (92)
Dining (14)
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Overview
  • Excellent36%
  • Very good34%
  • Average17%
  • Poor7%
  • Terrible6%
Travellers talk about
“self parking”(10 reviews)
“per day”(18 reviews)
“up to date”(15 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (821)
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All reviewsself parkingper dayup to dategreat ratest louisrooms are nicelouis airportpark and flyshuttle servicean early morning flightfitness centerfree shuttlelobbyvaletinternetrunwaymeeting
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21 - 25 of 817 reviews
Reviewed 18 February 2018 via mobile

I must say I’ve see a dramatic improvement in customer service from checkin to the bar restaurant to room, Management did listen to complaints and my compliments in the past Will continue to return if they keep their eye on the ball Thanks and well...More

Thank John F
Reviewed 15 February 2018

We had about 20 people for this conference, all from out of town. Everyone stayed in the hotel, I didn't hear a complaint from anyone, many said they got a nice upgrade. My room was clean, quiet and nicely appointed. I appreciate the free Wi-Fi...More

Thank David5425
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 15 February 2018

Thank you for the awesome comments and observations. We truly appreciate you sharing. We hope to see you and your group back with us again in the near future. Thank you!

Reviewed 14 February 2018

I have been staying at this hotel for over 10 years to use their park and fly service. The last few years their pickup at the airport has not been as expected making us wait too long for a shuttle. On February 12, 2018 we...More

Thank butterbean32
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 15 February 2018

Thank you for the feedback and we do apologize for the delay in our shuttle arriving. We understand the frustration of having to wait after a long flight and we again apologize for this. We are constantly striving to make our shuttle service quicker and...More

Reviewed 8 February 2018

Need to take a couple of minutes and pass along the word about this hotel - renaissance St. Louis Airport Hotel. Customer Service does still exist here and of a noticeable quality. Hotel amenities 10+

Thank sg00dnight
Response from RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport HotelResponded 15 February 2018

Thank you for the great review! We truly appreciate it and we hope to see you back with us again soon.

Reviewed 6 February 2018

From the convenience of the airport shuttle to the courtesy - friendly staff, this property is sure to make you smile! Once I arrived I was immediately greeted by the front desk staff, checked in and asked if I needed any local suggestions for activity...More

Thank jlaguna
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 122 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 122 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Berkeley
Room types
Suites, Non-Smoking Rooms
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Traveller (216)
Room & Suite (92)
Dining (14)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Lori B
10 August 2017|
AnswerShow all 6 answers
Response from RenaissanceSTLGM | Property representative |
Depending on your airline, we pick-up with the other hotel shuttles at gate 15 or 18.
1
Vote
ChrisBusch
12 July 2017|
AnswerShow all 10 answers
Response from RenaissanceSTLGM | Property representative |
Yes. We finished the end of December 2016
1
Vote
MissBossy808
25 April 2017|
AnswerShow all 4 answers
Response from RenaissanceSTLGM | Property representative |
Thank you for your interest in the Renaissance St. Louis. Key cards are needed to access 10 and 11 only. These are our Club floors. We do not have safes in the rooms, but we do have safety deposit boxes available at the... More
1
Vote
Room Tips
"Ask for one not near a screaming kid or 6am conference attendee!"
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"Ask for access to the 11th floor (VIP Lounge) as it includes breakfast buffet."
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"ASK - the hotel staff are well trained and know the meaning of valuing the customer"
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"Request a room away from the elevators."
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