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Renaissance St. Louis Airport Hotel

Expedia.comUSD 163*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance St. Louis Airport Hotel
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733 Reviews from our TripAdvisor Community

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Showing 729: English reviews
Missouri
Reviewed 10 April 2017

I'm very sad to write this review of the Renaissance St. Louis Airport Hotel. This has been our go-to hotel when we fly out of St. Louis (once or twice a year for 15-20 years). The hotel, the service, their secured parking, and airport shuttle justified paying their somewhat higher prices. Not so on our last visit in early April....

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Helpful?
Thank CarolinMO
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. We do apologize for the issues during your stay. We will be addressing the service at the desk and bar with our team. As for the parking, one of our arms for our parking system was hit and damaged. Due to the type of system, if one arm is down, all are down and do...

Essex, United Kingdom
Reviewed 9 April 2017

My husband and I stayed at the Renaissance St. Louis Airport Hotel for one night before our flight to New York. Upon arrival, I was impressed with the lobby and friendly front desk staff. I was disappointed that we did not receive one king bed room instead of two queen beds, especially given that I am a Marriott rewards member....

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Helpful?
Thank B.G._Chicago
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for your feedback. We do apologize and are embarrassed for the issues with your room. We have addressed this with our team to ensure it was a one time mistake and we correct it going forward. Thank you again and we hope to see you back with us soon.

Otter Lake, Michigan
Reviewed 7 April 2017 via mobile

I had stayed at this hotel about five years ago. This most recent stay wasn't really planned as it was related to a flight delay. Nonetheless, I could tell it had been remodeled as the bathroom was one of the most modern I have seen (aside from the Aria in Vegas). The rooms here are pretty well configured for business...

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Helpful?
Thank Jeff B
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. We do agree with you. We should have known the desk was not functional and not rented the room. We will be utilizing your review as training so we do not future occurrences. Thank you again for the feedback and we hope to see you back with us soon.

Reviewed 30 March 2017 via mobile

I booked this via the Marriott app but depend on reviews on TripAdvisor. The room looked okay at first sight but upon further inspection I am embarrassed that they are associated with Marriott. Drinking glasses were dirty, the clothing drawers were dirty, there was not only hair on the wall in the shower but also abused bar of soap on...

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Helpful?
Thank Heather G
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. We understand that travelling today is challenging enough, when additional challenges are added on top of that it is not welcomed. We do apologize for the condition of your room and not honoring your requests.. We will be addressing this with our team. We are pleased to hear that you enjoyed the pool and lounge....

Springfield, Missouri
Reviewed 28 March 2017

We got married at Ballpark Village and picked the Renaissance St. Louis Airport Hotel for our wedding party. They have shuttles to the airport every 20 minutes for your guests from out of town, and have a really nice bar and restaurant on site. For those driving in, parking is plentiful. They blocked off a set of rooms for a...

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Helpful?
Thank krisr0ck
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Congratulations!!! We are pleased to have been a part of your wedding day. Thank you for the great comments! We appreciate them. We look forward to hosting you on future anniversaries!

Reviewed 27 March 2017 via mobile

The hotel rooms were comfortable as were the amenities. The main reason for the rating is because a child next door was wailing all night long.Staff was great.The management did not reduce price after being told about restless night

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Helpful?
Thank kamala m
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

We do apologize for the guest next door disturbing you. We attempt to keep all noise to a minimum and apologize that was not the case for your stay. We do hope to get another opportunity to serve you again in the future. Thank you

USA
Reviewed 21 March 2017

I stay here quite frequently for business. It's very convenient for me and I find the services above average. The location is fantastic too as it is so close to the airport. The front desk is always helpful and the supervisor Damien is always happy to offer assistance. It's a great place to stay so I recommend it.

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Helpful?
Thank Dave S
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the great review and for recognizing our team. We happen to agree, they are very good! We hope to see you back with us soon.

Pune, India
Reviewed 9 March 2017

One of best front desk people i have ever seen Thank you for the support you gave me, the food is good and the location is very close to the airport. The front desk will help you around for Cab or the free shuttle to airport which is every 20 min both ways

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Helpful?
Thank piscian75
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the kind words about our team and shuttle. We truly appreciate them. We do hope to see you back with us again soon.

saint louis mo
Reviewed 4 March 2017

i came back wear i start i know been working for and this is a very nice hotel i love meeting people i use work for and the room is very clan and the people our very nice i will be there next year....

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Helpful?
Thank brothermikegoestenko
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for your business and we hope to see you every year!

Tulsa, Oklahoma
Reviewed 3 March 2017

As part of a quick 1 night St Louis trip, I decided to bunk up at the Renaissance. I stay quite a bit at Marriott branded hotels and like the Renaissance brand so I figured I'd give it a whirl. After parking the car (Parking is $12 overnight), i met the check in agents and they processed my check in...

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Helpful?
Thank Shane M
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

We appreciate the kind words and observations. Thank you! We hope to see you again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 

Additional Information about Renaissance St. Louis Airport Hotel

Address: 9801 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3307
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $146 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance St. Louis Airport Hotel 3.5*
Number of rooms: 374
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Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Hotel Style:
#5 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance St. Louis Airport Hotel staff and other travellers.
12 questions
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Los Angeles, California
Edgewater, Colorado
over a year ago
2 months ago
over a year ago

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Questions? Get answers from Renaissance St. Louis Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms are better. Airplane noise is not bad”
christopheraI6094CE, 22 May 2017 | Read review
“Higher floors on the back side give a great view of the planes taking off from the airport.”
allisonr256, 19 May 2017 | Read review
“A room away from the highway noise...”
seasideljs, 7 May 2017 | Read review
“Airport side rooms are a bit noisier but have nice views of aircraft.”
UTtraveler84121, 3 May 2017 | Read review
“Away from airport”
891christophert, 1 May 2017 | Read review
5 of 5
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USD 163* /night
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Prices are for 1 room, 2 adults
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