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Renaissance St. Louis Airport Hotel

TravelocityUSD 163*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 214*
USD 163*
USD 214*
USD 163*
USD 214*
USD 163*
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Renaissance St. Louis Airport Hotel
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733 Reviews from our TripAdvisor Community

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Showing 729: English reviews
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Reviewed 3 days ago NEWvia mobile

This is one of top hotels I stayed at. I travel a lot I was so impressed with this hotel. Walking in the hotel is so beautiful. They have a modern decor . Big beautiful chandelier & front desk agent was so polite. When I booked the room on the Marriott website it said we had to pay to park...

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Helpful?
Thank Angel T
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the great review!!! We truly appreciate the kind words and observations! We look forward to having you back with us soon

Reviewed 4 days ago NEW

Two out of 3 days we stayed at this hotel, room was not made up by 2-3 o'clock when we returned after morning out. If that is important to you there are probably hotels offering better service. Room nice but maid service a negative.

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Helpful?
Thank Ron O
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. We do appreciate it. Our room attendants clean between 15-18 rooms a day. Do this properly takes approximately 30 minutes per room. Due to this some rooms are cleaned later in the afternoon than others. We do get to every room, everyday. We do apologize for this affecting your stay. We hope to have another...

aliso viejo, United States
Reviewed 4 days ago NEW

Was there for a one day business meeting. It is close to the airport and my meeting location. Easy highway access. Rooms are decent but nothing special. The bar and restaurant area are nice with good food and atmosphere. The room service food options were limited but good. Overall would stay there for a similar in-and-out meeting

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Helpful?
Thank christopheraI6094CE
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the kind words and review. We do appreciate it and we appreciate your business. We look forward to your next stay.

Neosho, Missouri
Reviewed 5 days ago NEWvia mobile

Let me start by saying the staff that I came into contact with were all very helpful and friendly. Some of the best! The hotel common areas and exterior were clean and up to date. The beds were comfortable but the rest of the room needed some attention. The information brochures that are usually in the room were non-existent until...

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Helpful?
Thank Rich D
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback and we do apologize for the cleanliness issue in your room. This is not a normal occurrence and we will be addressing this immediately. Thank you again for the feedback and we do hope for another opportunity to host you in the near future

Reviewed 5 days ago NEWvia mobile

This is a very nice hotel. The lobby was beautiful and modern and packed full of guests utilizing the space. Our room was very nice. I really liked the bedding; the sheets were soft and the blanket kept me warm. The bathroom was nice and modern. It is by the airport but I didn't notice any excessive noise from the...

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Helpful?
Thank Jennifer T
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback and we appreciate the kind words. For future stays, WiFi is complimentary for Rewards members. We hope to see you back with us again soon.

Columbus, Ohio
Reviewed 1 week ago

Compared to other hotels around the airport, I'd say this is one of the best looking from the exterior. Bed and room was nice. Some finishing touches needed in the bathroom (bad lighting). The restaurant was amazing and I highly recommend the crawfish au gratin appetizer.

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Helpful?
Thank Allison R
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for taking the time to give us feedback on your stay. We appreciate the kind words and observations. We do agree the Crayfish au gratin is amazing!! Thank you and see you soon!

Tulsa, Oklahoma
Reviewed 1 week ago via mobile

Booked a double queen. They over booked rooms and I got single king with rollaway, which sucked. Hotel was hosting a prom and kids were running up and down hallway all night. Front desk did nothing after several complaints. Hotel was dirty and in need of major renovations. Do not stay here!!!

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Helpful?
Thank jaymorey17
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback and we do apologize for the issues you experienced during you stay. We do attempt to keep the prom kids out of the guestrooms, but with parents securing rooms in their names, it is not always possible. We again apologize and hope to have another opportunity to show you the true Renaissance St. Louis experience...

Reviewed 1 week ago

Was here for a conference. It is a hotel that clearly has a priority for conferences. The staff that assisted with the conference was excellent. The meals were delicious and the turnover for conference rooms and meals was efficient. The serving staff for the conference was absolutely fantastic. It seemed, though, that our rooms had different housekeeping staff every day....

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Helpful?
Thank Kathleen M
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

We do appreciate the feedback and we will utilize this as training for our team. We do apologize for not meeting your expectations. We hope to have another opportunity to serve you in the future.

Tulsa, Oklahoma
Reviewed 1 week ago via mobile

This is not the Ritz in Paris or the Laneborough in London. There are no evening Butler's to pop you popcorn or run your bath. But you don't lay out a couple of thousand dollars a night either. What you do get, if you ask, is a room with a wonderful view of Lambert International's runways. If the wind is...

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Helpful?
Thank OSUCowboy1949
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

WOW...Thank you for the great review, we truly appreciate it! We hope to see you and your grandson back for many games in St. Louis. Thank you!!!

Waynesville
Reviewed 2 weeks ago via mobile

This WAS our "go to" whenever flying out of St Louis, until last night. We moved to this hotel as the Marriot Airport had become a zoo. Now this place has too. We got in late and there was no longer valet parking (a plus in Stl) and the parking lot was packed..... It took about 30 minutes to find...

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Helpful?
Thank Charles W
RenaissanceSTLGM, General Manager at Renaissance St. Louis Airport Hotel, responded to this review

Thank you for the feedback. The last 3 weekend have been a bit challenging as it is Prom season. We have had up to 3 proms a night every weekend. That amount of teenagers is overwhelming. We attempt to keep them out of the guest rooms, but parents occasionally rent rooms for their kids and chaos ensues. We do apologize...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Renaissance stands out among airport hotels in St. Louis as the only AAA Four Diamond property. Just minutes from the STL Airport via our complimentary shuttle, this unique hotel in St. Louis redefines upscale accommodations with luxurious amenities and well-appointed facilities. Upon arrival, our esteemed St. Louis hotel welcomes guests with impeccable service and richly remodeled guest rooms. In addition, fine dining, Starbucks lattes, and a commitment to tech-savvy public spaces are all available. ... more   less 

Additional Information about Renaissance St. Louis Airport Hotel

Address: 9801 Natural Bridge Rd, Berkeley, Saint Louis, MO 63134-3307
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: $146 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance St. Louis Airport Hotel 3.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Renaissance Saint Louis
Saint Louis Renaissance
Hotel Style:
#5 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance St. Louis Airport Hotel staff and other travellers.
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Los Angeles, California
Edgewater, Colorado
over a year ago
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over a year ago

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Questions? Get answers from Renaissance St. Louis Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms are better. Airplane noise is not bad”
christopheraI6094CE, 22 May 2017 | Read review
“Higher floors on the back side give a great view of the planes taking off from the airport.”
allisonr256, 19 May 2017 | Read review
“A room away from the highway noise...”
seasideljs, 7 May 2017 | Read review
“Airport side rooms are a bit noisier but have nice views of aircraft.”
UTtraveler84121, 3 May 2017 | Read review
“Away from airport”
891christophert, 1 May 2017 | Read review
5 of 5
Travelocity
USD 163* /night
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Orbitz.comUSD 163
PricelineUSD 163
HotelQuicklyUSD 214
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Prices are for 1 room, 2 adults
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