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Holiday Inn Southaven - Central

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Traveller (28)
Room & Suite (38)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The property is just minutes off I-55 at exit 289. Located just one block off of Goodman Road in one of the most thriving areas of Southaven. We are just 15 minutes from downtown Memphis for all the area attractions or the Memphis International Airport. Quiet location with clean comfortable accommodations. All rooms have a microwave, refrigerator, coffee service, HD TV and complimentary internet service that are fast and reliable. We have a restaurant and lounge on site, indoor pool, two outdoor patios, and lots of parking. No fees for parking. Parking lot can accommodate large vehicles. Our friendly staff is waiting to greet you.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Family
HOTEL CLASS
Hotel links
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Location

Full view
39Car recommended
Grade: 39 out of 100
41Restaurantswithin 1 km
3Attractionswithin 1 km
298Reviews
81Photos
3Q+A
34Room tips
Traveller rating
  • 168
  • 82
  • 27
  • 10
  • 12
Time of year
Traveller type
Language
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  • English
Popular mentions
This hotel is very clean. The staff is exceptionally friendly and try to go above and beyond to make sure your stay and accommodations are everything you want and more. I would recommend this hotel to anyone! Awesome staff and cleanliness you can’t beat! Patrice
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Miss Edna is a ray of sunshine that will brighten any day. Go to the restaurant for breakfast and get a great meal and get your day started with a good dose of Miss Edna’s smiling face and excellent service.
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I travel ~45 wks/yr and live in IHG and Hilton properties. Where to begin: -travel size lotion/shampoo were empty, not replaced from previous guest. -only one hand towel, it had mildew. -bathroom had toothpaste scum and other residue from previous guest. -bathroom is tiny.
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Response from LRBarnett, General Manager at Holiday Inn Southaven - Central
Responded 5 days ago
Dear saricatking, Thank you for taking the time to give us feedback on your recent stay. I sincerely apologize we missed the mark and you did not enjoy your experience with us. I will certainly be using your feedback to meet with each department and coach on how we can better serve our guest and avoid these mistakes in the future. We are currently going through a renovation to our fitness center and are replacing all equipment in this area. The experience you described is not what we strive to provide for out guest and I do hope you will visit us again in the future so that we may show you the service and hospitality you deserve. Sincerely, Lisa Watson General Manager
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Nice enough hotel, staff was fine, but room was freezing. Its not a budget hotel, the heat should work. Area was fine, with plenty of restaurants nearby. Would not stay here again. There are too many hotels in the area to settle for one with such a major shortcoming.
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Response from Bambie E, Manager at Holiday Inn Southaven - Central
Responded 12 Dec. 2018
Thank you for taking the time to let us know how we are doing. I sincerely apologize for the inconvenience you encountered during your stay. We value your feedback and will work to resolve this immediately.
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I have stayed at this HI several times in conjunction with a conference held in the area. Each of my stays have been enjoyable with consistent quality and service. I have always found the hotel nicely presented and clean. All the staff members have been very nice and friendly
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Response from Bambie E, Manager at Holiday Inn Southaven - Central
Responded 27 Nov. 2018
We are so pleased that you took the time to let us know about your experience. Every detail that you shared is valuable to our staff and we will share your feedback with our staff. Thank you for your loyalty and choosing to stay with us at the Holiday Inn Southaven Central. We sincerely appreciate having you as our guest and look forward to your next visit.
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Photo provided by managementHoliday Inn Southaven - Central
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What is the pet policy?
Thank you for inquiry. We are 100% Pet Free with the exception of Service Animals.
0 votes
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Hello, We do not have an airport shuttle. There are a number of taxi cab serivices in our area. We reccommend Mr. Taxi as they are Southaven based and the most affordable. Fees run approximately $28 each way. Some of the other cab companies are as high as $50 each way.
1 vote
"Reserve early"
"Corner suites are larger than standard rooms."
"Pick a different Hotel - I would try the Holiday Inn Express, it is a NEW hotel and has a wonderful polite staff unlike this hotel."
"Lower floors may be quieter"
"I stay on the 5th floor if possible. You can't avoid the jet noise from the airport at ANY of the hotels in the area."
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PRICE RANGE
USD 98 - USD 142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn southaven - central hotel southavensouthaven holiday innholiday inn memphis southaven
LOCATION
United StatesMississippiSouthaven
NUMBER OF ROOMS
121
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