We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsceiling fanhome away from homeliving areathe hotel stafffull kitchenstay at this hotel againa great staysmoking roomenjoyed my staybed was very comfortablefamily reunionshopping and restaurantsoatmealstaff was friendlyvery nice hotelcomplimentary breakfastsausage
I'm giving my impartial review without reading the reviews of others. From my check in until I pointed out an issue, I feel like the staff treated me and my traveling companion with respect and appreciation. We arrived on a nighy where a meal was...More
Over size rooms. Great air conditioning for incredible cold sleeping. The A/C works great fresh crisp cold air.
Only hotel in Jackson can fully open windows to get fresh air. Front desk staff very helpful and friendly ! Best property in Jackson !
Review collected in partnership with Homewood Suites by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Kenneth H
Management response:Responded 6 October 2017
Thank you for your most recent stay with us and thank you for your feedback! We are so thrilled that you enjoyed your stay with us! Can't wait to welcome you back soon!!!
Glad to find out after our stay that this hotel has had warnings of unsanitary conditions. Wish we would have known before. Our stay was not up to Hilton standards at all! We were given the wrong room, water was seeping out of heater closet,...More
Response from Michelle T, General Manager at Homewood Suites by Hilton Jackson-RidgelandResponded 2 days ago
I apologize for the situations you encountered during your last stay. We strive every day to provide the best service to every day. I apologize that we didn't hit that mark with your stay. Thank you for taking the time to give us...More
Our two bedroom suite hit the spot being that we're displaced from our home due to flooding. We love and needed the space and feeling of home. A full sized frig, microwave, dishwasher, large sized TV's in every room, and plenty of outlets to plug...More
I am normally a huge fan of Homewood Suites and make a point to stay at them whenever possible. This is not one I will ever stay at again. We were given a one bedroom King Suite. The layout of the room was great and...More
Thank Marcia F
Response from Jason Y, Manager at Homewood Suites by Hilton Jackson-RidgelandResponded 2 weeks ago
Thank you for taking time to give us a survey. We value your observations and I will look into all of these issues. Thank you again for your time. Contact me when you are headed back to this area and we will make your...More
Response from Michelle T | Property representative |
Yes we are pet friendly and there is a non-refundable pet fee of $75.00. We do have a super nice area to walk. We don't monitor the weight or amount of animals in the room. Please understand that if you... More
Yes we are pet friendly and there is a non-refundable pet fee of $75.00. We do have a super nice area to walk. We don't monitor the weight or amount of animals in the room. Please understand that if you would like to have the room cleaned or service we would appreciate that the animals are either crated or simply taken for a walk during that time. Thank you for the question. Michelle Taylor