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Residence Inn Jackson Ridgeland

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Traveller (19)
Room & Suite (28)
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Overview
  • Excellent25%
  • Very good39%
  • Average19%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
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Offers from Residence Inn Jackson Ridgeland
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Reviews (143)
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143 results
Traveller rating
37
52
28
15
11
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Time of year
LanguageEnglish
37
52
28
15
11
Show reviews that mention
All reviewswelcome reliefboth bedroomsbasketball courtclean place to stayone bedroom suitestove topbreakfast offeringsfull kitchenfront desk staffother guestssausagesleeper sofafree breakfastbagelsstaff was friendlyup to datejackson
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1 - 5 of 143 reviews
Reviewed 4 weeks ago

I have never stayed at a Marriott that was so filthy! The carpet in the room was so frayed you could see the sub floor and there were stains everywhere. If I got out of bed for any reason, I'd slipped my shoes on. Breakfast...More

Thank Florida2128
Reviewed 21 February 2018

I usually stay at the Fairfield Inn in Jackson (Pearl), as I love the Marriott chains, but it was booked. So I chose the Residence Inn in Ridgeland, MS as a substitute. I walked in to a wonderfully clean foyer, to meet 2 of the...More

Thank G4522IOgarym
Response from General Manger M, Manager at Residence Inn Jackson RidgelandResponded 23 February 2018

Thank you for sharing your experience at the Residence Inn Jackson Ridgeland. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with...More

Reviewed 6 February 2018

Residence Inn has been my choice of places to stay all over the country for the last 15 years. You can't beat having a kitchen, 2 bedrooms, and a pull-out sofa for a large family. However, I find that RI quality has slipped over the...More

Thank Gozzies
Response from General Manger M, Manager at Residence Inn Jackson RidgelandResponded 9 February 2018

Thank you for staying with us, we strive to make sure that each guest have a pleasant and memorable experience during their stay with us. However, we have failed with meeting your expectations during your time with us and I apologize for any inconvenience this...More

Reviewed 4 January 2018

The good points - this is a nice looking hotel with clean rooms. The staff was very friendly and helpful, and that means a lot to me when I stay away from home. The bad part - breakfast was good as long as it lasted,...More

Thank natchezms
Response from General Manger M, Manager at Residence Inn Jackson RidgelandResponded 16 January 2018

Dear natchezms, Thank you for staying with us, we strive to make sure that each guest have a pleasant and memorable experience during their stay with us. However, we have failed with meeting your expectations during your time with us and I apologize for any...More

Reviewed 27 November 2017

I give this hotel an "Avg" rating of 3 stars because it was a clean place to stay with friendly staff. I will be staying again. Pros: Hotel was clean compared to other similar brands in the area I have visited. (Clean bathrooms, no mildew...More

Thank Stephanie F
Response from General Manger M, Manager at Residence Inn Jackson RidgelandResponded 29 November 2017

Thank you for staying with us, we strive to make sure that each guest have a pleasant and memorable experience during their stay with us. However, we have failed with meeting your expectations during your time with us and I apologize for any inconvenience this...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
USD 104 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (28)
Dining (4)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Phx115
6 September 2017|
AnswerShow all 2 answers
Response from Victoria H | Property representative |
Unfortunately, we will undergo renovations in latter 2018...
1
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Room Tips
"My room was 222, no issues at all with it"
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"Don't stay there."
Read review
"Get to breakfast early if you want hot baked goods."
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"Stay in the new area of RIDGELAND."
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