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Hyatt Place Jackson/Ridgeland

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Hyatt Place Jackson\/Ridgeland
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324 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Jackson, Mississippi
Reviewed 4 days ago NEW

1st stay, Monday, TV did not operate. 2nd stay, Thursday, towels and soap from a prior guest left in bathroom. Otherwise my stay was fine. Front desk staff were very nice and welcoming both times. My check in on Monday was available before 2, greatly appreciated

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Helpful?
Thank neilbX4206BJ
Michael C, General Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Thank you for taking the time to provide your feedback in Trip Advisor. I greatly appreciate you taking the time to complete the review and I will share your comments with the entire team. I appreciate the kind words. I will talk with housekeeping regarding the soap issue. Kind regards and we look forward to welcoming you back in the...

New Orleans
Reviewed 5 days ago NEW

Close to everyplace in Ridgeland and not far from Jackson. Walking distance to a number of diverse high and moderate priced restaurants in the nearby upscale mall. Staff are extremely friendly. Good value and convenient location.

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Thank 264jacobc
Michael C, General Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Thank you for taking the time to provide your feedback in Trip Advisor. I greatly appreciate you taking the time to complete the review and I will share your comments with the entire team. I appreciate the kind words. Kind regards and we look forward to welcoming you back in the future. Sincerely, Michael Capps General Manager

Tupelo, Mississippi
Reviewed 6 days ago NEW

If you're looking for a cozy, comfortable, & clean place to stay then Hyatt Place is where you need to stay. The hotel is beautiful, newly built, attractive, safe, & cozy. The food is great as well. The staff is courteous, friendly, & customer oriented.

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1Thank 966kenyettat
Michael C, General Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Thank you for taking the time to provide your feedback in Trip Advisor. I greatly appreciate you taking the time to complete the review and I will share your comments with the entire team. I appreciate the kind words. Kind regards and we look forward to welcoming you back in the future. Sincerely, Michael Capps General Manager

Jackson, Mississippi
Reviewed 1 week ago

Filthy room. Blood stain on sheets and also found hair in both beds. Sink was cracked and stained. Water glass was dirty. Doubt the room had been maintained in a while. Terrible experience. Probably won't come back.

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Thank X6527CGdanas
Michael C, General Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Thank you for taking the time to respond on Trip Advisor. I greatly appreciate your comments. Needless to say, I was most concerned to read your comments and learn of your unsatisfactory visit due to the issue you raised. It was a pleasure talking with you regarding the issues and I hope the compensation I provided you shows my sincere...

Belden, MS
Reviewed 1 week ago

Great, clean place with a friendly staff. I would definitely stay here again in the future. It is close to the renaissance which has good food and shopping. We could walk over there and have a nice time. Thanks again for making our stay enjoyable.

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Thank 776candaceb
Michael C, General Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Thank you for taking the time to provide your feedback in Trip Advisor. I greatly appreciate you taking the time to complete the review and I will share your comments with the entire team. Kind regards and we look forward to welcoming you back in the future. Sincerely, Michael Capps General Manager. .

Natchez, Mississippi
Reviewed 1 week ago

Overall our stay was pleasant. However, we were displeased that we had to go down to the lobby to have them pull out a microwave for us to use. This is a really nice hotel, with above average amenities. There is no reason there can't be a microwave in the guests rooms. Also there was some issue with our toilet...

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Thank F6405LSrsmiley
Michael C, Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Thank you for taking the time to respond on Trip Advisor. I greatly appreciate your comments. Needless to say, I was most concerned to read your comments and learn of your unsatisfactory visit due to the microwave not being in the room. I can readily understand your frustration, and I apologize for not providing the level of service you expect...

Biloxi, Mississippi
Reviewed 2 weeks ago

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Thank biloxi2014
Michael C, General Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Spring City, Tennessee
Reviewed 2 weeks ago

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Thank masterguide2016
Michael C, Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Corinth, United States
Reviewed 2 weeks ago

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Thank V3050ZFsamm
Michael C, Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Winona, Mississippi
Reviewed 2 weeks ago

I will definitely stay here again if I'm in the area. The staff is great! They were all so friendly and always smiling. The rooms are very spacious and the pillows are amazing!! The bed is very comfortable too!

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Thank 594jms
Michael C, General Manager at Hyatt Place Jackson/Ridgeland, responded to this review

Thank you for taking the time to provide your feedback in Trip Advisor. I greatly appreciate you taking the time to complete the review and I will share your comments with the entire team. Kind regards and we look forward to welcoming you back in the future. Sincerely, Michael Capps General Manager. .

28 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service

Additional Information about Hyatt Place Jackson/Ridgeland

Address: 1016 Highland Colony Pkwy, Ridgeland, MS 39157-8719
Region: United States > Mississippi > Ridgeland
Price Range: $148 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Jackson/Ridgeland 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Jackson/Ridgeland staff and other travellers.
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Questions? Get answers from Hyatt Place Jackson/Ridgeland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean, comfortable, friendly.”
 of 5 bubbles 579barbm, 18 Oct 2016 | Read review
“Lower floor for water”
 of 5 bubbles ElderberryKombucha, 3 Oct 2016 | Read review
“Don't get a corner on the interstate side!”
 of 5 bubbles katork, 1 Oct 2016 | Read review
“Ask if your bed is broken...I know...a weird question to have to ask at a hotel.”
 of 5 bubbles OilRegionTraveler, 18 Aug 2016 | Read review
“Odd number if road noise is an issue for you”
 of 5 bubbles thejohnsons556, 7 Aug 2016 | Read review
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