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All reviewsfront deskwafflescracker barrelwould stay here againthe breakfast areawithin walking distanceroom was cleanwater pressurebreakfast was excellentfree breakfaston dutyone night stayconvenient locationjoycelobbyjacksonplatinum
First let me start by saying, we passed up the nice Holiday Inn down the road for this place...big mistake. Don’t make the same mistake we did. The staff, at first glance, are very pleasant and accommodating. We were given towels and anything else upon...More
Response from brooklyn l, Manager at Fairfield Inn & Suites Jackson AirportResponded 5 weeks ago
My name is Brooklyn Lee Front desk Manager at Fairefield Inn and suites.
I would first like to apologize for the experience that your family had at our hotel.
I understand how this issue is a bit upsetting for you. We are doing...More
Maribeli checked us in with a warm, friendly and very professional personality. She acknowledged my rewards membership and went above and beyond her duties to accommodate my needs or answer my questions. I loved the hotel however, the only disappointment we had was the quality...More
This hotel had such a comfortable bed. My husband and I slept like babies! Even the breakfast was good which is unusual for these type hotels. Only one bad thing happened. I had the do not disturb on the door but housekeeping just came in...More
Overall, the hotel was average and not as modern compared to other Fairfield Inn suites. When we first walked in the room, there was this weird, musty, smell. While the room was not dirty, it could use a deep cleaning and some updating. The chair...More
Response from brooklyn l, Manager at Fairfield Inn & Suites Jackson AirportResponded 10 June 2018
Thank you for choosing to stay at the Fairfield Inn & Suites Jackson Airport and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of...More
We stayed here because we were in town to visit the new Civil Rights Museum in Jackson, MS and enjoyed our stay very much. We also recommend going to Jackson for their many great museums. The Fairfield Inn is clean, very welcoming, and a fantastic...More
Response from Gayle-and-Linda | Reviewed this property |
Our room did have a little icebox. We did get a suite, but I had asked before booking and was told that all their rooms (suites and non-suites) have a little icebox. They also have a microwave in the rooms.