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We really enjoyed our stay here! The room was very clean, and the air conditioner kept us very cool. They were out of the type of room we had reserved, so they upgraded us to a suite at no extra charge. The front desk staff...More
Stayed at this hotel over the 4th of July this year. When we went to cook our steaks on the grill outside there was no gas in the tank on the grill. Went to the front desk and was told it was up to us...More
Thank Beverly F
Response from IHGCare, Guest Relations Manager at Candlewood Suites PearlResponded 21 July 2015
Dear Beverly F,
Thank you for leaving a comment about your stay with us. It is regrettable that your experience was less than satisfactory. We would also like to apologize for the shortcomings regarding our grill. Reviews like yours are very valuable as they enable...More
Our suite was clean and spacious. AC worked wonderfully. We travel with our dogs and were concerned about having a clean room, but there were no "dog" smells or any real issues, for that matter.
Front office staff were polite and friendly. We are gold...More
There's no closed captioned on TV. The front desk tried to fix, but not success. And they get the manager to fix. Worst ever to hear when he said, "I can't do nothing to fix!" If I am CEO, I would fired him!
Response from IHGCare, Guest Relations Manager at Candlewood Suites PearlResponded 26 April 2015
Thank you for leaving us feedback regarding your recent stay. We are committed to providing our guests with the highest quality services and facilities. It seems that we failed to provide an exemplary performance with regard to guest services and amenities. Please accept...More
I stayed at this location on a business trip. There are not many choices for a hotel in the area and if there is an event in town, they all book quickly. This is an extended stay hotel, but I chose this location because I...More
USD 76 - USD 127 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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