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Horrible service by desk staff (lied to, tried to use another customer as a "witness", refused to let us use IHG member benefits, repeatedly spoke over me everytime I spoke). Eventually, he caught himself in his own lie and still refused to help us. The...More
Front desk staff was very friendly at checking. Room was large and roomy. Facilities were clean. Right next door to a Dollar General and Family Dollar is across the street if you need anything. Great, safe area right off I-20
Desk auditor at 7:00am was very nice and helpful. Had to sleep during the day but by 12:30pm that was over because there was enough banging, slamming, scraping, thumping that there was no going back to sleep.More
Response from jenturner7528, Director of Sales at Candlewood Suites PearlResponded 25 June 2018
We apologize for the noise factor that you experienced during your recent stay. Our goal is to ensure the best sleep quality that a guest could possibly experience. It was certainly a busy week here at Candlewood Suites. We hope to have an opportunity to...More
Candlewood Suites in Pearl, MS was a very good stay for us. As we walked in the Hotel Staff were very kind and were helpful for all four days we were there. There wasn't a time we left that we didn't get a farewell, nor...More
I stay at Candlewood Suites across the country, over several years, and I have worked for IHG. This location falls short of the expected standards for IHG Brand. Reviews are very important, so I reviews some of the issues over the past 3 years, however...More
Response from IHGService, Guest Relations Manager at Candlewood Suites PearlResponded 13 February 2018
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location. On the other hand, we would like to apologize for the unsatisfactory service you received from our evening...More
Take a virtual tour of the hotel. At the new Candlewood Suites Jackson-Pearl hotel, convenience and comfort are our hallmarks. Located off I-20, exit 48, Candlewood Suites Jackson-Pearl hotel is the only ...Moreextended stay hotel in the area. Minutes from downtown Jackson,MS or the Jackson-Evers International Airport, it is the ultimate hotel for the business traveler. Candlewood Suites Jackson-Pearl is convenient to many of your favorite 'sit-down' restaurants. For a quick meal, there are several national fast food restaurants nearby. Guests wanting to 'dine-in' can use the fully stocked Candlewood Cupboard for breakfast, lunch, and dinner options, plus an assortment of sodas and snacks.At Candlewood Suites Jackson-Pearl, we put the amenities where they really count-in your room. Sleep soundly in our 'Comforts of Home' bedding. Cook a meal in the fully equipped kitchen. Relax in the recliner watching movies from our free, video library. Check emails with free, high-speed Internet. Work off stress in our free, 24-hour Candlewood Gym. Do laundry in the free, guest laundry room or send it out with our same-day, valet laundry service. We even welcome pets.Candlewood Suites Jackson-Pearl....Consider Us Home Less
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