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Comfort Suites Olive Branch

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Comfort Suites Olive Branch
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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Charlotte, North Carolina
Reviewed 2 days ago NEW

The hotel looked nice from the outside but it was far from nice on the inside. I stayed there for 2 nights 11/23 & 11/24 with my family of 4 and the sheets were not clean. I had to get new ones put on immediately. Then afterwards that we noticed stains on the comforter that like blood I was so...

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Helpful?
1Thank TeeJay69
Hudsonville
Reviewed 2 weeks ago via mobile

I stayed at this motel and found it it to be very clean. The only issue I had was that the door would not fully latch or lock and the motel rooms are showing some minimal age. However, the room was very clean and well kept and the bed very comfortable and clean to. The staff was great and very...

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Thank Norman K
Kansas City, Missouri
Reviewed 6 October 2016

Very impressed with the management of this hotel. When we returned from our trip, we noticed we forgot our two year old's blanket. I didn't even call figuring it was probably thrown in with the sheets/towels and they wouldn't have it any longer. A week later, I received the blanket in the mail! They mailed it without us even calling...

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Helpful?
Thank Jody M
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

So very appreciative of this review. We try really hard to take care of all our guest. We want you to come back. Thanks so much for sharing this.

Reviewed 4 October 2016 via mobile

My family stayed at this hotel for two nights. Our check in was smooth. The room was clean but I did notice a makeup stain on one of the pillows. Not good. That night my husband went to downstairs to ask for a plastic spoon to feed our one year old. He was rudely turned away by a lady at...

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Helpful?
1Thank Tamekia E
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

I am sorry that we did not meet your expectations. With very large volumes of laundry occasionally a stain will get past us. Normally we treat to remove stains and if they are stubborn and will not come out we discard the item. I deeply regret that you found a stain. I will share this review with my staff as...

Minneapolis, Minnesota
Reviewed 7 September 2016

Made a last minute reservation while travelling through MS and glad we picked Comfort Suites. They were helpful and courteous throughout the process. The rooms were clean and quiet. Great value for the $$$

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Helpful?
Thank GD R
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

We are so glad you chose our hotel for your stay in our community. Thank you for the kind words. I hope they will inspire others to choose your hotel also. Please come stay with us again.

Philadelphia, Pennsylvania
Reviewed 23 August 2016 via mobile

Overall a very adequate hotel but in need of some updating. On the plus side, the rooms are very clean and spacious, the beds are comfortable and the property is quiet. There is a nice outdoor pool, a decent breakfast is included, and the hotel staff is very friendly. The property could use some updating however. My room lacked high...

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Helpful?
1Thank Dray64
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your review and your comments. Your observations are appreciated. I am glad to hear you enjoyed your stay. We are looking into upgrading our fitness center equipment in the future. Hope to see you again in the future.

Mammoth Spring, Arkansas
Reviewed 13 August 2016

Staff was very friendly and helpful. Room was very clean and roomy and bed was extremely comfortable. Only complaint I had was the bathtub stopper was missing so I couldn't take a long relaxation bath but the comfort of the room made up for it. Lots to choose for breakfast such as bacon, ham, biscuit and gravy, cereal, fruits, waffle...

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1Thank marybX7475WZ
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thanks for your comments. Sorry about the tub stopper. We fixed that. Sometimes we just don't know until someone reports it. Glad you liked the Breakfast Bar. Come see us again.

Winona, Mississippi
Reviewed 8 August 2016 via mobile

The hotel is off Goodman Rd, so while it is easy to get to, it is away from direct traffic. The grounds were well maintained and parking sufficient. Many people were checking in at the same time. Nick working the front desk appeared to be courteous and efficient answering questions as he processed everyone's paperwork. No problems with the rooms,...

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Thank Teresa S
Bessemer, Alabama
Reviewed 22 July 2016 via mobile

I read the other reviews on trip advisor but I have nothing but good things to say about this hotel. Our check in was smooth, room was spacious & even had the air on when we got there which was great because it was 100 degrees outside. The room looked like it had been spot touched up on the paint...

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1Thank dixiehdrider
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

So glad to hear you enjoyed your stay and Colton's restaurant. Keeping the air working on hot days is a challenge in the South, but we do our best. Hope to see you again in the future. Thanks for your input.

Leon, Iowa
Reviewed 12 July 2016 via mobile

The hotel was fine, we had 5 rooms for one night. Some were happier than others. No lights around pool were disappointing for a pool open until 10am. Our room was basically clean. Melted ice in ice bucket and drink straws in sofa bed might cause me to take a 2nd look at a room before staying as it shows...

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Helpful?
1Thank Scout1978
COMFORT S, Director of Sales at Comfort Suites Olive Branch, responded to this review

Thank you for your feedback. We have used your comments for a training exercise for our staff. I apologize for the pool lighting conditions. We are in the process of changing out all of our outside lighting to the new LED fixtures. This conversion has taken a little time but it will make our pool and parking lot even brighter...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites Olive Branch

Address: 6921 Parkwood Dr, US 78 & Goodman Road Southeast Quadrant, Olive Branch, MS 38654-2111
Region: United States > Mississippi > Olive Branch
Price Range: $117 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Olive Branch 2*
Number of rooms: 74
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Also Known As:
Olive Branch Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Olive Branch staff and other travellers.
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Seminole, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of building was quiet.”
 of 5 bubbles ammomof3, 26 Apr 2016 | Read review
“Higher floors are the best because there is less activity going on!”
 of 5 bubbles kimbU4324XR, 13 Dec 2015 | Read review
“Very average hotel don't expect any bells and whistles... there are none”
 of 5 bubbles 1knowing1, 16 Sep 2015 | Read review
“Excellent place to stay”
 of 5 bubbles georgeb773, 12 May 2015 | Read review
“Close to restaurants”
 of 5 bubbles 631belinday, 28 Mar 2015 | Read review
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