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Holiday Inn Express & Suites Jackson Downtown - Coliseum

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Holiday Inn Express & Suites Jackson Downtown - Coliseum
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94 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Starkville, Mississippi
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Great Hotel, Natasha delivered stellar customer service, from checking in to recommending the best restaurant. Breakfast is very good, Hotel is modern very clean and rooms are super comfy. The general manager I met as I was leaving. She was super friendly and professional.

Thank frmdiver
Rochester, Minnesota
Level Contributor
211 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 6 days ago NEW

If you are seeking a spot for an event at the arena, this is the spot! Awesome Happy Hour, and the rooms and staff are first rate! Plenty of pillows, and a nice soft bed! The lobby was clean and very inviting! Breakfast was on point as well!

Thank kennykelme
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The staff was friendly upon check-in for a four night stay. They were helpful and friendly. One staffer offered to loan me his phone charger from his car when I needed one. The room was comfortably appointed. The shower had adequate pressure. The towels were not too thin. The toiletries were reasonable. The room was a little loud with outside... More 

Thank glassman15
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

So we had to replan our pit stop and while many reviews were good, there were a few questionable ones for this hotel. We decided to try it anyway. I'm very glad we did. It was right off the interstate, and The area didn't look as bad as some say though we stayed on a Sunday. From the moment we... More 

Thank Bobbie C
Appomattox, Virginia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016 via mobile

I had never been to Jackson and didn't know that this area was a "rough" area. Found out after arriving, but if you have to be in the area for work, etc. this is THE PLACE to stay. Everyone was so friendly and helpful! When I arrived I had several bags and had tried to bring everything in at once.... More 

Thank musicwife1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2016 via mobile

Where to start? We arrived at night , and the gas station kitty-corner to the hotel had 3 police cars and an ambulance. Slightly off-putting to the area, but things happen in a city. When we pulled up to the hotel, there was a family (father, mother, son 12ish, daughter, 9ish) looming near the lobby asking us to pay for... More 

3 Thank Jen D
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear Jen D, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information.... More 

New Orleans, Louisiana, United States
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 25 September 2016

We were in town for a comedy show, so we only stayed one night. The two front desk clerk were exceptionally friendly and helpful with the services and directions in the city. The room was very clean, and modern. It looked like a recent renovation, the breakfast set-up was very inviting, and a surprise at a Holiday Inn, must be... More 

Thank Locure
Los Angeles, California
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 September 2016

Being Jackson a big city with high crime rate, we were a little bit concerned about stopping there for the night on the way to NOLA, on the contrary we found the neighborhood safe and easy to access. The hotel room was clean and comfortable, the staff was friendly and the breakfast was a little bit crowded in the late... More 

Thank SarahSergio
Pella, Iowa
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 September 2016

This Holiday Inn Express is what you expect from a Holiday Inn Express. Check in was a breeze, the hotel and rooms were clean and comfortable. There was a very nice managers reception in the evening with complimentary beer and wine along with a assortment of appetizers, one of the few Holiday Inns I have stayed at that offer this,... More 

Thank Jim Z
HotelOwnerJackson, Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Jim Z, Thank you for the wonderful review! Our manager's reception on weekdays are a hit with our guests such as yourself. We know that either from a long drive or hard day at work we would like to have a cold refreshment waiting at home for us. That is what we are striving for here in Holiday Inn Express... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2016 via mobile

I stayed here last week from Sunday to Saturday. It was not a pleasant stay at all. The service was poor from guest check-in. I was the only one at the desk and I felt rushed. I could not understand what the woman at the desk was saying because she was speaking so fast. I asked her to repeat what... More 

Thank Chanda O
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Jackson Downtown - Coliseum, responded to this review

Dear Chanda O, Thank you for taking the time to review our property and for choosing to stay with us. I’m very disappointed to hear about your experience on your recent stay due to the check in service letdown from our hotel staff, hotel atmosphere, smell of the bed sheet, key functionality as well as the bathroom facility particularly with... More 

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Dining (5)
Room/Suite (28)
Bathroom (2)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Jackson-Coliseum is a NEW hotel property with 108 over-sized guest rooms, each with a microwave and mini-refrigerator. Guests will receive a Free HOT Breakfast each morning, Free Wi-Fi Access, Complimentary Fitness Facilities and Business Center. We offer Free Parking with overnight security surveillance, as well as an Evening Manager's Reception on weekdays which includes complimentary appetizers, alcoholic and non-alcoholic beverages. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson Downtown - Coliseum

Address: 310 Greymont Avenue, Jackson, MS 39202 (Formerly Jackson Hotel and Suites)
Region: United States > Mississippi > Jackson
Price Range: $132 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Downtown - Coliseum 2.5*
Number of rooms: 108
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Also Known As:
Holiday Inn Express Jackson Hotel Jackson
Holiday Inn Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Jackson Downtown - Coliseum staff and other travellers.
1 question
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Peoria, Illinois
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Jackson Downtown - Coliseum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our top floor room was very quiet.”
 of 5 bubbles kglen1, 26 Apr 2016 | Read review
“There's not much to look out to in this hotel so all rooms are probably the same.”
 of 5 bubbles melbster, 29 Jan 2016 | Read review
“Our rooms on the ends had a separate kitchen/dining area. Made for great room.”
 of 5 bubbles 85jaimet, 25 Oct 2015 | Read review
“Get a room away from main road.”
 of 5 bubbles BeachLoverA1A, 18 Oct 2015 | Read review
“best view is on 3rd floor”
 of 5 bubbles pauleang, 18 Jul 2015 | Read review
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