We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hilton Jackson

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hilton Jackson
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

781 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Jackson
See the most recent reviews
Showing 776: English reviews
Jackson, Mississippi, United States
Reviewed 3 weeks ago

The front desk staff was very nice and efficiently checked us in and out. We were given tickets for free breakfast and drinks. We were told breakfast was over at 11:00, but when we arrived at 10:30, we were told that breakfast stopped at 10:00. The waitresses in the cocktail bar and the restaurant were surly, mean, and very unattentive....

 Report
Helpful?
Thank Elizabeth S
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Elizabeth, Thank you so much for letting us know about your experience during your stay at the Hilton-Jackson. The reason you were given tickets for a free breakfast and drinks was because the Executive Lounge was closed. However, we do keep water and fruit out because some people still like to go in there and relax. I was told...

Alexandria, United States
Reviewed 3 weeks ago

The Hilton Jackson was a great choice for the two nights I spent in Jackson. The service there was great, rooms were clean, wifi was dependable. I felt comfortable and safe here, which are important to me when I am traveling.

 Report
Helpful?
Thank Samantha C
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Samantha, Thank you so much for your recent stay at the Hilton-Jackson, and also for taking your time to share your thoughts. I am so glad to hear that you enjoyed your stay, and that you felt safe here, because we take our guests safety very seriously. Thank you again for your nice comments, and we certainly hope to...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

We had planned to stay in town since we wanted to see the Capital and had never been to Jackson. However, we were advised by a 30 year resident to avoid the downtown because of the high crime rate. We had reserved a Hilton downtown and called to cancel, though our cancellation date had passed, I had a wonderful Hilton...

 Report
Helpful?
Thank Marie C
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Marie, I am so glad that our Hilton Representative was able to change your reservation without any complications. Jackson is a beautiful city with lots to see, and lots of history, and I know that you will enjoy your visit. We are certainly looking forward to having you stay with us here at the Hilton-Jackson. Sincerely, Skipper Westbrook General...

Reviewed 4 weeks ago via mobile

Clean and comfortable rooms. Always an enjoyable stay. Our business conventon was very nicely catered, delicious food, kept full and fresh. Tables kept clean, very pleasant. Not much within close walking distance, but they do have a shuttle, even to the airport. I think our drivers name was Kevin, a very nice, considerate guy who chatted with us on the...

 Report
Helpful?
Thank Laurahutchinson
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Laura, I am so glad to hear that your convention went so well, and that the food was so delicious. I'm pleased that you were able to take advantage of some of our amenities, such as Fitzgerald's, our lobby lounge. We are so fortunate to be able to bring in amazing talent from local and surrounding areas for the...

Fortson, Georgia
Reviewed 4 weeks ago

Great location, near eateries and shopping. Awesome city view and accommodations. Professional and courteous staff. Hilton Honors member rate was affordable and well worth it! I would absolutely recommend and stay here again

 Report
Helpful?
Thank jstephens41
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear jstephens41, Thank you so much for taking your time to fill out a Trip Advisor review. There is no greater compliment than praise from our guests. Knowing that our guest has enjoyed their stay means everything to us. Our staff is amazing, and they go out of their way to ensure that our guests are completely satisfied. We are...

Belzoni, United States
Reviewed 4 weeks ago

The service was excellent at check in and the suite was very clean and personable. We order room service and we didn't have to wait a long time. The pizza was one of the best we have ever eaten. A satisfied couple from Belzoni, MS

 Report
Helpful?
Thank Laura H
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Laura, Thank you so much for your recent stay at the Hilton Jackson, and also for taking your time to share your thoughts. I am thrilled to hear that you had such a good experience. We have a wonderful hotel with an amazing staff, and I thank you for recognizing what a great job they do. I am so...

Tupelo
Reviewed 4 weeks ago

Have stayed at this hotel many, many times over the last 24 years, starting back when it was a Ramada. Hilton's acquisition years ago resulted in significant improvements and updates. Rooms are nice, quiet, with comfortable beds and are generally clean. I couldn't help but notice that the toilet bowl needed cleaning as it had dark streaks and stains. Also,...

 Report
Helpful?
1Thank John T
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear John, First of all, I'd like to thank you for being such a loyal customer to the Hilton Jackson. As a General Manager, it means so much to me to hear from our guests that they truly enjoy staying here, and that they have been coming for many years. We do have a wonderful hotel, and an amazing staff....

Taylors
Reviewed 4 weeks ago

Was there for a weekend marriage enrichment conference. They quickly and apologetically moved me to a different room due to a barking dog across the hall. The food they provided for the retreat was simply outstanding--fresh, healthy, tasteful, plenty, and well presented. The penthouse conference center was roomy and nice. It was a quiet and wonderful weekend.

 Report
Helpful?
Thank Jamie T
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Jamie, Thank you so much for taking your time to let us know how your retreat went. I am so glad to hear that you enjoyed it so much. I am so pleased to know that the front desk was able to accommodate your needs so quickly, and moved you to a quieter room. We are a large conference...

Reviewed 2 November 2016 via mobile

Similar to all other Hiltons - safe, convenient, pleasant and very professional staff, but the rooms could use some updating. The bathrooms are clean but old with the round toilets in them. Beds are very soft and the tv kept loosing a signal when watching a program. I ordered room service. A brick oven pizza which consisted of a pre-made...

 Report
Helpful?
Thank Larry W
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Larry, Thank you so much for your recent stay at the Hilton-Jackson, and for taking your time to leave us your thoughts. I am so glad to hear that you enjoyed your stay, and was treated professionally by our staff. We do have several improvements scheduled for the coming year that we are very excited about. Please know that...

Bicester, United Kingdom
Reviewed 30 October 2016 via mobile

Checked in after 4pm but had to wait for one of the rooms to be made ready. The room allocated really does need a refurb. At some point there was a leak from upstairs which has spoiled the decoration and the smell of old cigarette smoke was apparent. The saving grace was the club lounge, modern, clean and very friendly....

 Report
Helpful?
Thank TBeckett100
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear TBeckett, I wish to take this opportunity to thank you for staying at the Hilton-Jackson, and for sharing your concerns about your room. I do apologize that you had to wait to get into your room, but when we have a full house, and late checkouts, it's sometimes almost impossible to have every room cleaned on time. Our management...

130 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (55)
Viewed
Room/Suite (11)
Viewed
Bathroom (8)
Viewed
Hotel & Grounds (15)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (75)
Viewed
Hotel & Grounds (10)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (34)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (2)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jackson hotels
11.9 km away
Hilton Garden Inn Jackson Downtown
11.6 km away
Jackson Marriott
Jackson Marriott
#5 of 46 in Jackson
301 reviews
10.9 km away
BEST WESTERN Executive Inn
Show Prices
Show Prices
Show Prices
2.3 km away
Comfort Inn
Comfort Inn
#6 of 46 in Jackson
275 reviews
11.1 km away
Hampton Inn and Suites Jackson Coliseum
11.5 km away
Old Capitol Inn
Old Capitol Inn
#4 of 46 in Jackson
176 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 

Additional Information about Hilton Jackson

Address: 1001 E County Line Rd, Jackson, MS 39211-1817
Region: United States > Mississippi > Jackson
Price Range: $117 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz and Odigeo so you can book your Hilton Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Jackson staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hilton Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book your event with Amanda - she is so helpful!”
 of 5 bubbles Zurixx, 4 Oct 2016 | Read review
“Top floors have a nice view of Jackson.”
 of 5 bubbles mattman1428, 26 Aug 2016 | Read review
“All rooms are great when I stay there.”
 of 5 bubbles jerrynoel126, 25 Jul 2016 | Read review
“Not sure. We were on 9th with pool and city view. Very nice.”
 of 5 bubbles barbarakC5917JX, 9 Jul 2016 | Read review
“Choose a room closer to ground floor, gets warmer the higher you go.”
 of 5 bubbles OmAndNom, 30 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay