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Jackson Marriott

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Jackson Marriott
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327 Reviews from our TripAdvisor Community

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Showing 323: English reviews
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Peachtree City, Georgia, United States
Reviewed 4 days ago NEW

Hands down the best omelette around. Ms sunshine is a legend. So sweet and makes a delicious omelette every time. She adds a personal touch. Coffee always fresh and fruit as well. Ms sunshine is always smiling and happy to see everyone!!!

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Helpful?
Thank Greg D
Reviewed 1 week ago via mobile

All I can say is the staff is perfect, the crew back in the office is perfect. I have to give 5 gold stars and a perfect 10 to Malieka Hentz Brown. As much as I have her searching for old contracts that I have done there SHE ALWAYS COMES THROUGH!!!!!! The best salad in town is produced by this...

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Helpful?
Thank Keith B
West Palm Beach, Florida
Reviewed 2 weeks ago via mobile

nice staff. room clean dependably goo place to stay. great location. nice dining walking distance. good choice for business travel. breakfast is pretty good too. bar downstairs parking is easy and room rate is reasonable. with corp discount its cheap

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Helpful?
Thank dore_teichman
Regina L, Front Office Manager at Jackson Marriott, responded to this review

Dore, I am so glad that you enjoyed your stay. We'll look forward to your next visit.

Florida
Reviewed 2 weeks ago

Stayed here for the night. The room was expected and appreciated. Check in was smooth and friendly. Check out was quick and not friendly. Decided to have dinner at the hotel, took 2 hours for an appetizer and a main course. Food quality was all right, nothing special. OK gym. 3 elliptical machines, 2 treadmills, 2 bikes, free weights up...

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Helpful?
Thank dooandherb
Regina L, Front Office Manager at Jackson Marriott, responded to this review

Good Afternoon! I am glad that you enjoyed portions of your stay, but our goal is to make sure every aspect of your stay is remarkable. I will share your feedback in an effort to make sure this was an isolated incident. I do hope we have an opportunity to better serve you in the future.

Laurel, Mississippi
Reviewed 4 weeks ago via mobile

Customer service went above and beyond any type services that were requested. The ladies up front were very patient and helpful. Considering there were 150+ teenagers there. I will definitely be back. Thank you all for your device. You were awesome ❤️🙏🏼. I can't imagine how well the service would be without so many young adults running around. Thank you...

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Helpful?
Thank mistylane74
North Houston, Texas
Reviewed 16 March 2017

Overall the visit was nice, had a few bumps along the way, but the staff worked effortlessly to make us comfortable. I've visited Marriott many times before and have never been as displeased as this visit, but you live and you learn. The staff seemed a bit overwhelmed for our group and you could definitely tell that they were. Being...

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Helpful?
Thank trseals1710
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

I would like to offer my sincerest apologies for the problems you encountered during your stay. I am looking into each issue to ensure it does not happen again. However, it blackened your stay at our hotel, and for that I am sorry. We strive to ensure our guest’s experience the best visits possible during their travels and we fell...

Toronto, Ontario, Canada
Reviewed 8 March 2017

The staff was very nice and friendly - the restaurant was good - great salad, shrimps, steak,...The room was standard Marriott - the overall Hotel was older and does need updating/refreshing. The parking was self-park only and the garage was rough

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Helpful?
Thank Andrew W
Regina L, Front Office Manager at Jackson Marriott, responded to this review

Andrew, I am gald that the bulk of your stay was enjoyable. I apologize the garage and look of the hotel did not meet your standards. We do check the garage for cleanliness on a daily basis and will be sure to keep it as clean as possible in the future. Our lobby and bar area was recently remodeled and...

Louisville, Kentucky
Reviewed 8 March 2017

I have stayed at this hotel at least 20 times over the last five years. In the past it has been top notch. In fact, this hotel serves as an international training hotel. However, during my last two visits at this hotel things have really gotten bad. I just checked in and the front desk staff could not follow something...

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Helpful?
Thank FLJ021251
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

I would like to offer my sincerest apologies for the problems you encountered during your stay. I am looking into them to ensure it does not happen again. However, it blackened your stay at our hotel, and for that I am sorry. We care about our guests at the Jackson Marriott, and I am embarrassed to have encountered such problems...

Southaven, Mississippi
Reviewed 8 March 2017 via mobile

This Marriott is an older hotel with the look of historic downtown/convention feel; and it has clean modern rooms to make you feel comfortable. The banquet room was set up very nice and the waiters and waitresses worked diligently at their jobs! I can't comment on cost as I don't know, but I feel it was a great selection with...

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Helpful?
Thank landscaperjohn62
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Jackson Marriott. We pride ourselves on delivering a memorable hotel experience during your travels. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to service you again whenever your travels bring you back to...

Reviewed 21 February 2017 via mobile

I attended a convention at the Marriott and the staff was very attentive to all of our needs during breakfast and breaks. The meeting rooms were well kept and maintained at a comfortable temperature. The parking was easy access to the elevators.

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1Thank Cissi H
JacksonMarriott, General Manager at Jackson Marriott, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Jackson Marriott. We pride ourselves on delivering a memorable hotel experience during your travels. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to service you again whenever your travels bring you back to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Restaurant
Bistro Restaurant
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Jackson Marriott

Address: 200 E Amite Street, Jackson, MS 39201
Region: United States > Mississippi > Jackson
Price Range: $161 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jackson Marriott 3.5*
Number of rooms: 303
Reservation Options:
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Also Known As:
Jackson Marriott Hotel Jackson
Marriott Jackson
Hotel Style:
#2 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Jackson Marriott staff and other travellers.
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Questions? Get answers from Jackson Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Things have really gone down hill”
FLJ021251, 7 Mar 2017 | Read review
“The rooms face east west with the odd numbers being on the east side.”
daviddR3314EK, 31 Jan 2017 | Read review
“Find another hotel”
DennisR599, 16 Jan 2017 | Read review
“Location convenient for business meetings”
Soiam50, 26 Nov 2016 | Read review
“If you want a good view of downtown, ask for a higher floor.”
104ginad, 13 Aug 2016 | Read review
5 of 5