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Hilton Garden Inn Jackson Downtown

1,096 reviews
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Traveller (172)
Room & Suite (72)
Dining (19)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“king edward”(76 reviews)
“valet parking”(58 reviews)
“historic hotel”(44 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jackson Downtown
Special Offer: Double Points, Every Stay
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,096)Write a Review
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Show reviews that mention
All reviewsking edwardvalet parkinghistoric hotelfront desktrain stationvalet servicemayflower cafecoffee shopparlor marketbeautiful lobbynice hotelconvention centerindoor pooldefinitely stay here againthe entire staffsouthern hospitalitygreat customer service
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211 - 215 of 1,080 reviews
Reviewed 29 October 2016

The rooms were pretty average, especially the bathrooms and hygiene amenities. The staff were very nice and professional. Hotel didn't quite feel of the scale that required valet parking only. Some self parking would be nice but hey, having valet keeps jobs for some folks...More

Review collected in partnership with Hilton Garden Inn
Thank Vicky C
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 31 October 2016

Thank you for your gracious response about the King Edward hotel. We strive here at the hotel to make everyone's stay as perfect as possible and it looks as though you enjoyed yourself. The main reason for valet parking is the parking garage is behind...More

Reviewed 26 October 2016 via mobile

Not your typical Hilton Garden Inn. Lovely renovated grand old hotel downtown. Beautiful lobby, new decor. Very clean, bed was very comfy and best of all it was quiet. Wish we could have stayed longer. First time in Jackson so glad this historic building was...More

Thank S D
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 27 October 2016

It was our pleasure to have you stay with us at the King Edward and from the looks of your response you enjoyed yourself as well. Please do not hesitate if you would like to return and come enjoy downtown Jackson with all of its...More

Reviewed 24 October 2016

This hotel in Jackson MS was in the best location in town. They have GgggRrreat customer service also valet parking. Those guys were on their job and boy were they fast. The stay was nice and do was the breakfast.More

Review collected in partnership with Hilton Garden Inn
Thank Glen N
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 25 October 2016

I was a pleasure having you stay here with us at the King Edward hotel and I want to personally Thank you for the kind comments you stated on Tripadvisor. The team here at the KE really works hard everyday to make sure our guests...More

Reviewed 21 October 2016

Historic hotel in downtown Jackson. Beautifully renovated and updated. Hotel staff exhibited southern hospitality at its finest. We were at little concerned about safety in the downtown area, but felt safe and comfortable staying at this hotel. Will definitely stay here next time we visit...More

Review collected in partnership with Hilton Garden Inn
Thank jpdear
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 21 October 2016

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton...More

Reviewed 20 October 2016 via mobile

When I arrived at the hotel I was pleasantly surprised with the cleanliness and design of the lobby. Once I checked in and got to my room I realized that the air conditioning was not working. While I was going to dinner they did fix...More

Thank natd2
Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 21 October 2016

As the General Manager of the hotel I would like to apologize the fact you found our hotel only average. As a leader of my team we strive everyday to go above and beyond our clients expectations and the fact that we did not for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 104 - USD 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (172)
Room & Suite (72)
Dining (19)
Pool & Beach (2)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Lindsay D
11 November 2016|
Answer
Response from David R | Property representative |
I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
1
Vote
Saladlover10
5 July 2016|
AnswerShow all 3 answers
Response from Brian B | Property representative |
It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
1
Vote
deidre200
7 March 2015|
Answer
Response from Paulette M |
Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
0
Votes
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12
Room Tips
"Ask for rooms on the opposite side of the rail road. But still expect some noise from the trains in the night."
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"My room was away from the elevators so was very quiet."
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"Get a room high up and opposite rail tracks."
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"Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
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