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29/10/2017 30/10/2017
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    Hilton Garden Inn Jackson Downtown

    235 W Capitol Street, Jackson, MS 39201-2004
    +1 855-618-4697
    Hotel website
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    29/10/2017 30/10/2017
     2 people are viewing this hotel
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    USD 133*USD 161*
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    Traveller (169)
    Room & Suite (57)
    Dining (19)
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    114 reviews
    #8 of 39 hotels in Jackson
     
    Overview
    • Excellent50%
    • Very good29%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “king edward” (73 reviews)
    “valet parking” (57 reviews)
    “historic hotel” (41 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Jackson Downtown
    Special Offer: Double Points,Every Stay
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    Best Western Plus Jackson Downtown-Coliseum
    361 reviews
    #4 of 39 hotels in Jackson
     
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    Holiday Inn Express & Suites Jackson Downtown - Coliseum
    114 reviews
    #8 of 39 hotels in Jackson
     
    Rooms
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,057)
    There are newer reviews for Hilton Garden Inn Jackson Downtown
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    151 - 155 of 1,041 reviews

    Reviewed 6 December 2016

    Hotel was nice and decorated for Christmas. Bed was comfortable. There was a buzzing noise in room most of the night. Sleep was horrible because of it. Seattles Best Coffee shop attached to hotel was convenient. Very close to convention center.More

    Review collected in partnership with Hilton Garden Inn
    Thank 290jennyz
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 8 December 2016

    Thank you for the response to Tripadvisor about your stay with us. We did not know there was an issue with a buzzing noise during your stay or we would have been able to rectify it. After visiting the room it was a refrigerator that...More

    Reviewed 2 December 2016

    The bathroom on the seventh floor was filthy! There were pubic hairs on the toilet and in the shower when I arrived! The floor had not been vaccuumed and the front desk clerk Luther had the worst attitude ever.More

    Review collected in partnership with Hilton Garden Inn
    Thank Lawanna V
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 2 December 2016

    We are very sorry to hear your stay with us was not up to ours or your standards. Luther has always been given positive notes from our guests here at the hotel and this is a surprise to me as well. Cleanliness is an upmost...More

    Reviewed 1 December 2016

    Bathroom and closet doors collided and made getting ready awkward, slow and difficult. Hotel beautifully decorated for holiday. Staff very friendly. Doorman exceptionally helpful when I needed directions.More

    Review collected in partnership with Hilton Garden Inn
    Thank T7997XImaryv
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 2 December 2016

    Thank you for your response to Tripadvisor on your stay with us here at the King Edward hotel. I see everything was enjoyed but you did have some concerns on the door operations. The hotel was built in 1923 so some of the architecture made...More

    Reviewed 30 November 2016

    Wanted to get away for a couple days without actually going anywhere. Every staff member from beginning to the end was extremely friendly and welcoming. I will definitely come back for another staycation.More

    Review collected in partnership with Hilton Garden Inn
    Thank Jonathan S
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 30 November 2016

    I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton...More

    Reviewed 30 November 2016

    This hotel was clean and the valet was very polite but the service is horrible, you can barely get housekeeping to clean your room. I'm from a bigger city so therefore they should have better quality of service for the smaller volume of people.

    Review collected in partnership with Hilton Garden Inn
    Thank M5448IPjustinb
    Response from David R, General Manager at Hilton Garden Inn Jackson DowntownResponded 30 November 2016

    I am sorry to hear there were issues with housekeeping during your stay, I appreciate the feedback and will find out what happened during your stay and work hard to make sure this does not happen again. Brian B Berry

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    Holiday Inn Express & Suites Jackson Downtown - Coliseum
    114 reviews
    #8 of 39 hotels in Jackson
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 106 - USD 171 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Jackson
    • #3 Best Value Hotel in Jackson
    • #4 Family Hotel in Jackson
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hilton Hotels Direct, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Mississippi >
    • Jackson
    • Also Known As
    • Hilton Garden Inn Jackson Downtown Hotel Jackson
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    Traveller (169)
    Room & Suite (57)
    Dining (19)
    Pool & Beach (2)
    Hotel & Grounds (128)
    Bathroom (15)
    Business Centre & Event Rooms (13)
    Nearby
    Jackson Marriott
    370 reviews
    .52 km away
     
    Best Western Plus Jackson Downtown-Coliseum
    361 reviews
    2.11 km away
     
    Holiday Inn Express & Suites Jackson Downtown - Coliseum
    114 reviews
    2.11 km away
     
    Best Western Airport Inn
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    6.19 km away
     
    Nearby Restaurants
    The Iron Horse Grill
    477 reviews
    .15 km away
    Parlor Market
    241 reviews
    .14 km away
    Mayflower Cafe
    278 reviews
    .12 km away
    King Edward Bar and Grill
    43 reviews
    .07 km away
    Nearby Attractions
    State Capitol
    180 reviews
    .88 km away
    Old Capitol Museum
    177 reviews
    .99 km away
    Mississippi Museum of Art
    116 reviews
    .54 km away
    Mississippi Governor's Mansion
    54 reviews
    .68 km away
    Ask a question
    Questions & Answers
    Lindsay D
    11 November 2016|
    Answer
    Response from David R | Property representative |
    I am sorry but we do not offer a free breakfast, there are options through the Hilton website to book that breakfast does come with the package but as of now our buffet without the breakfast package is $15.99 per person and... More
    1
    Vote
    Saladlover10
    5 July 2016|
    AnswerShow all 3 answers
    Response from Brian B | Property representative |
    It is very safe, people think since we are a downtown location that there are issues with the neighborhood but we are under revitalization and it is only 3 blocks form here. Call me if you have any questions 601-969-8501
    1
    Vote
    deidre200
    7 March 2015|
    Answer
    Response from Paulette M |
    Hello Deidre200, My name is Paulette McCants and I am the Director of Sales here at the Hilton Garden Inn Jackson Downtown. My direct line is 601-969-8506 we have availability for a birthday party on June 26, I would love... More
    0
    Votes
    Room Tips
    "Choose a higher floor for a view. Some lower floor rooms look directly at windows of building next door"
    Read review
    "Quiet on the 8th floor"
    Read review
    "Park on the street if possible to save valet parking fee."
    Read review
    "Higher floors would perhaps increase the chance of getting a better view."
    Read review
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