We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Jackson Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Jackson Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

971 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 956: English reviews
Start your review of Hilton Garden Inn Jackson Downtown
 Click to rate
New Orleans, Louisiana
Reviewed 5 days ago NEW

Very nice hotel. Staff was always helpful. Very nice room. Breakfast buffet was nice. Omelets are amazing.Easy access to train depot just a walk across the street. Was a nice weekend getaway to take a train ride and stay in a lovely hotel.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Sally R
Hattiesburg, Mississippi, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

This weekend, the MS State Teachers of the Year hosted a teacher leadership conference. Almost 100 of the top teachers in the state were invited for a weekend of celebrating our profession. We had almost 70 rooms reserved, the grand ballroom and 4 breakout rooms. We had a dinner, breakfast, lunch and snacks. I cannot say enough great things about...

 Report
Helpful?
Thank Stacey T
About Hotel's Favourite Review
David R, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We were very pleased when your group chose to have your event at the King Edward hotel and we really do appreciate the kind words about the hotel as well as the team members you had mentioned.I will pass this along today to our group during our meetings and praise them for the excellent job they are doing. Brian B...

New Orleans, Louisiana
Reviewed 6 days ago NEW

The Hilton Garden Inn is a nice hotel if you are visiting the Jackson area. I was very impressed with the quality of service provided by the Hilton team. This hotel has a wonder restaurant, great coffee shop and a bar for cocktails. In addition, there is a small pool and spa-tub. Great place to just relax or explore Jackson.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank sabrinak136
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton Garden Inn but also in choosing other Hilton products for your preferred hotel stays. You...

Pensacola, United States
Reviewed 6 days ago NEW

I enjoyed my stay at this Hotel. Everything was great overall. I did not like the way the bathroom door opened to the outside and had a spring keeping it closed. For some reason it really bothered me. But other than this one thing I really enjoyed my stay there. The staff was very helpful and friendly.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank joelmA9915MN
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We appreciate your kind response to the hotel about your stay. I do understand your issue with the door closer and it is designed that way so if you open the front door it will not hit the bathroom door and damage the front door. We do spend a lot of time repairing these doors and please remember this hotel...

Memphis
Reviewed 1 week ago via mobile

We stayed here over the weekend , couples wekend getaway . The Hotel was in a great location, right across frommthe train station but the train didnt run all day and nite ( that was a relief) they have a great staff and the lobby area was very nice . Rooms ar spacious , not much of a view but...

 Report
Helpful?
Thank MrsMark14
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton Garden Inn but also in choosing other Hilton products for your preferred hotel stays. You...

Reviewed 1 week ago via mobile

Friendly staff. Very nice hotel. Room was really neat and clean. Would have given them five stars but the bed in our room was horrible! It was way too firm and uncomfortable. Certain spots in the bed was higher than the other . We we were both so tired that we just had to make the best of the bed....

 Report
Helpful?
Thank Davonda G
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

I would like to personally THANK YOU! for staying at the Hilton Garden Inn Historic Jackson King Edward hotel. I hope we not only met your expectations but exceeded them and made your stay one that you will remember when not only choosing our Hilton Garden Inn but also in choosing other Hilton products for your preferred hotel stays. You...

Greenville, South Carolina
Reviewed 1 week ago via mobile

Hotel lobby is beautiful and building exterior looks great. We requested a room with a view and were told that the room had great view. When we got to the room at the end of a long hall it looked onto a brick wall 20 feet away. Also there was not a bedside lamp on one side of the bed....

 Report
Helpful?
Thank CCJ1711
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

Our apologies for not getting you into the room with a view you desired. As the downtown continues to revitalize and the downtown skyline continues to be enhanced we understand your wanting of a great view, Unfortunately there is not a spectacular view as of yet from the hotel but soon there will be after renovations are completed across the...

Starkville, United States
Reviewed 2 weeks ago

I enjoyed my stay at this hotel, but the streets are horrible.. Also there wasn't even choices for places to eat but there are places in walking distances and the staff will walk with you.. I will definitely stay here again a d maybe try one of those restaurants.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Jennifer B
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

We here at the King Edward would like to Thank you for staying with us. I did see your comment about restaurants in the area and hoped that your tried the hotel restaurant but if not we do have several restaurants that I enjoy within walking distance, The Parlor, Mayflower, Ironhorse grill, Elite and a good Sushi bar down the...

Columbia, United States
Reviewed 2 weeks ago

The hotel staff was pleasant and courteous. They made my stay in the city of Jackson, MS, pleasant. The valet members were very prompt and accommodating. The breakfast was beyond adequate. The Hotel location was close to the main roadways, making my navigation to and from the hotel very easy.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank 564antonioj
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

It was our pleasure to take care of you while you stayed at the King Edward. Being a frequent traveler we know the challenges our guests encounter and we try to be proactive so you can concentrate on your work and tasks at hand. I personally Thank you form the team here at the KE and hope to see you...

Pensacola, United States
Reviewed 2 weeks ago

This is truly a downtown Jackson experience. I am familiar with this area of Jackson. The hotel owners are doing a great job of improving the surrounding atmosphere. The hotel is in a great location and we safely walked two three local restaurants, each within two blocks. The hotel lobby is beautiful and next time we hope to make use...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank johnsT2922MK
Brian B, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review

It is truly a wonderful old hotel that has been renovated by a great company out of New Orleans named HRI. It can be seen as a challenging area but all downtowns in every major city have a stigmata about being safe but we are always making the area better. The surrounding restaurants are in fact an added amenity for...

218 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (152)
Viewed
Room/Suite (32)
Viewed
Hotel & Grounds (42)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (11)
Viewed
View from Room (8)
Viewed
Bathroom (11)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (23)
Viewed
Business Centre/Function Rooms (13)
Viewed
Bathroom (3)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Other (8)

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 

Additional Information about Hilton Garden Inn Jackson Downtown

Address: 235 West Capitol Street, Jackson, MS 39201 (Formerly King Edward Hotel)
Region: United States > Mississippi > Jackson
Price Range: $140 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Priceline, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jackson Downtown staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Hilton Garden Inn Jackson Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park on the street if possible to save valet parking fee.”
BonnieB81, 20 Mar 2017 | Read review
“Higher floors would perhaps increase the chance of getting a better view.”
PattyL286, 12 Mar 2017 | Read review
“If you don't want to eat at the hotel, or drive, try the Mayflower Café. It's a bit of a Jackson institution.”
deew726, 27 Nov 2016 | Read review
“Try another hotel.”
MarthaW962, 16 Nov 2016 | Read review
“Ask for a room that might be farther away from the train tracks.”
WantToSeeItAll_NC, 1 Sep 2016 | Read review
5 of 5