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Hilton Garden Inn Hattiesburg

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Traveller (13)
Room & Suite (24)
Dining (3)
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Overview
  • Excellent57%
  • Very good21%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“front desk”(53 reviews)
“great hotel”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Hattiesburg
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Hattiesburg
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (477)
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476 results
Traveller rating
263
104
66
30
13
Traveller type
Time of year
LanguageEnglish
263
104
66
30
13
Show reviews that mention
All reviewsfront deskgreat hotelbusiness travelerindoor poolfitness centerbreakfast was delicioushot tubbusiness triprestaurants and shoppingroom was cleanup to dateexcellent customer servicevery nice staystaff was very friendlyfree breakfastwill stay there againenjoyed my stay
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1 - 5 of 476 reviews
Reviewed 5 days ago

My wife and I left about 11 hrs earlier than planned and chose this location as our stop to rest. It as all Hilton properties we used didn't disappoint. Even though the lobby was being remodeled, our check in and out was easy. The bedroom...More

Review collected in partnership with Hilton Garden Inn
Thank James S
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 4 days ago

We appreciate you choosing to stay with us while traveling through the city. I am pleased to know that you had a great stay. The lobby renovations are almost complete. Thank you for your patience.

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Nice, clean hotel. Our room, 318 needs some minor attention in the bathroom. Toilet seat had a crack in it and face bowl had what appeared to be small cracks or markings. However, what saved the day for this establishment is the excellent customer service...More

Thank thall95
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 4 weeks ago

Thank you kindly for reviewing your stay at the property. We work hard to provide the best customer service in The City of Hattiesburg.

Reviewed 6 days ago via mobile

I've stayed at this hotel in the past and been very happy, so this has been a really tough visit for me. Day 2 of no hot water. The overnight front desk clerk did try to problem solve with me and was quick to adjust...More

Thank NikD34
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 4 days ago

Thank you for staying with us. I am sorry to hear of the issues that you encountered during your stay at the property this time. The lack of service on our part is unacceptable and the issues have been addressed with the team. Please know...More

Reviewed 4 weeks ago

Clean hotel, but they were working on remodeling when we walked in and it was a bit confusing as to where we were to be headed. I used the fitness center once and it was OK, but the treadmill was noisy.

Review collected in partnership with Hilton Garden Inn
Thank hbusch2018
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 4 weeks ago

Thank you for staying with us. I appreciate the hottest feedback and will make sure to address the treadmill issue with my maintenance team. We are almost done with the lobby renovations!!

Reviewed 4 weeks ago

I try to stay at a Hilton Hotel when I travel and am usually satisfied. This hotel was a bit of a disappointment - the shower did not work and I asked that they replace the shower head while I was at my business meeting...More

Review collected in partnership with Hilton Garden Inn
Thank jimnance2018
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 4 weeks ago

Mr. Nance, Thank you for saying with us. We did not meet your expectations and this incident should have been handled while you were away. I have addressed this with the maintenance team and also the front desk as the error was a communication slip....More

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About
Amenities
Top amenities
Free Parking
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
USD 105 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (24)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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todd l
24 March 2016|
AnswerShow all 2 answers
Response from Whalum | Reviewed this property |
Everything is in one big room with only one bathroom but very nice and comfortable an family friendly place
0
Votes
Room Tips
"Try another Hilton Brand when you come to Hattiesburg."
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"Ask to see your room first."
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"make sure that it has been updated in the last 5-7 years"
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"As this is an interstate side hotel, I don't think room choice plays a hand in view. I like to be away..."
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