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Comfort Inn Cleveland

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55 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Cleveland
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Showing 51: English reviews
Reviewed 26 August 2016

We had business in Cleveland and neither "nice" hotel in town would match the federal per diem rate. That alone led us to the Comfort Inn. I will admit, when I pulled up, I was like "uh oh" - the outside appearance is less than appealing. No worries, we're all guys and it's one night. I walked in and was...

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Helpful?
Thank orangeprop
naaz a, General Manager at Comfort Inn Cleveland, responded to this review

Dear Guest, We really appreciate your feedback on your recent stay with us. I have shared your review with all of my staff and they join me in thanking you and everyone who was with you. We enjoyed hosting you. Please do stop by if you are in the area. Once again we thank you for choosing Comfort Inn Of...

San Antonio, Texas
Reviewed 21 July 2016

My stay at the Comfort Inn was just like home. The service from front desk to housekeeping was great. The staff and front desk was very kind and respectful. Desiree helped my husband and I with all of our luggage and also baked us cookies. Very clean rooms, usually don't feel like home but the whole staff made us comfortable....

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Helpful?
Thank dcmadgame
naaz a, General Manager at Comfort Inn Cleveland, responded to this review

Dear Guest, Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Memphis, Tennessee
Reviewed 16 July 2016

I came to visit with family for a reunion and stayed at the hotel with more family, and the whole experience was great!! Very courteous staff the went out of the way to make sure my family was well taken care of!! Thank you Stephanie for a wonderful time.

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Helpful?
Thank alfonzojackson396
Mainaaz A, General Manager at Comfort Inn Cleveland, responded to this review

Dear Guest, Thank you for taking the time for writing an online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 15 March 2016 via mobile

It was alright. My husband and I shared a king bed. It felt like a big hole was in the mattress right in the middle. But other than that it was ok. I would stay another time.,if we come back for work. The breakfast was ok. Better variety than most. Coffee was a lil watery,but dodges convenient store is right...

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Helpful?
Thank Kimberly W
Mainaaz A, General Manager at Comfort Inn Cleveland, responded to this review

Dear Guest, Thank you for taking the time to write an online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 1 February 2016

Very friendly staff. Front desk clerk Nichole was very helpful and nice. My room was nice and smelled great. Although in the hallways and by the elevators it could use some painting or renovating period. I've seen a lot better from other Comfort inn's or Choice hotels. Overall my stay was pleasant.

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1Thank Monique H
Mainaaz A, General Manager at Comfort Inn Cleveland, responded to this review

Dear Guest, We would like to thank you for writing such a positive review regarding your recent stay. I have shared your review with my TEAM and they are excited about the positive review. We are currently working on improving our hotel condition. Thank you once again for choosing Comfort Inn Of Cleveland Ms, we appreciate your business. Kind Regards...

Fayetteville, TN
Reviewed 16 December 2015 via mobile

The entrance of the hotel is top rate. The staff is great and very helpful. The breakfast is continental and the breakfast room is very clean. The bed was comfortable and we got a goodnight sleep. I would stay there again when in the area again. Thanks to the staff and management for a great stay.

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Helpful?
1Thank Ralph1955642
naaz a, General Manager at Comfort Inn Cleveland, responded to this review

Dear Ralph1955642, Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Mascoutah, Illinois
Reviewed 28 October 2015 via mobile

When traveling in the area I usually stay in Greenwood but decided to change but won't be returning here unfortunately it was terrible !!! Rude front desk young lady asked for wake up call never got it, room was decent, bathroom was terrible toilet about to fall over can't believe that this is a Choice Hotel

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Thank jheartyjr
Francis A, General Manager at Comfort Inn Cleveland, responded to this review

Thank for your feedback about your recent stay with us. We apologize for the experience that you had during your visit. Your stay and subsequent feedback is very important as we use this to improve on delivering superior service o our guests. We hope that you consider giving us another chance at providing you with an exceptional customer service. Kind...

Springfield, Missouri
Reviewed 29 June 2015 via mobile

As far as rooms go, it was fine. The amenities and furniture were comfortable and the a/c was cold. My room seemed cleaned well each day. I used the laundry facilities which were ok. So I wanted to write a good review, but after spending 7 nights due to a conference, I realized enough negative things happened that I couldn't....

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1Thank Kate S
Leesburg, Ohio, United States
Reviewed 13 June 2015 via mobile

We stopped in with our family without a reservation traveling late and you could not ask for better service! Angelo the man at the front desk was so nice and set us up in a room and really went above and beyond to make me and my family comfortable. We were exhausted from traveling and he was just so nice...

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Thank Jennifer H
Reviewed 28 May 2015

Some of the workers are new, seems to be significant change over. Some inexperience with operations or instructions from owner make staying here a challenge. Had to have room key redone 5 times in one week so I could enter the building from side doors and and get in room May be an issue with how cards are limiting access...

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Helpful?
Thank Dennis B

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Comfort Inn Cleveland

Address: 807 N Davis Ave, Cleveland, MS 43235 (Formerly "Hampton Inn")
Region: United States > Mississippi > Cleveland
Price Range: $122 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Cleveland 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Cleveland Comfort Inn
Hampton Inn Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cleveland staff and other travellers.
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8 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make reservations on line to get best price We just dropped in at 11:30PM and had no problem, but rate is less if booked thru Choice.com”
 of 5 bubbles keithhU3225NC, 8 Dec 2016 | Read review
“best you can find in Cleveland...”
 of 5 bubbles Tifftastic, 2 Nov 2016 | Read review
“Don't stay near the elevators, keeps down foot traffic and chatter as people go to their room.”
 of 5 bubbles jjxtwo, 11 Oct 2016 | Read review
“I have stayed several times and each time the rooms were nice and clean just like home!!”
 of 5 bubbles alfonzojackson396, 16 Jul 2016 | Read review
“WIFI does not work in rear, 1st floor rooms.”
 of 5 bubbles dennisbY300GB, 27 May 2015 | Read review
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