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BEST WESTERN PLUS Cypress Creek

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#15 of 47 Hotels in Biloxi
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Cypress Creek
BEST WESTERN PLUS Cypress Creek
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372 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Cypress Creek
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Showing 368: English reviews
Montgomery, United States
Reviewed 16 December 2016

I have stayed at this hotel before and it is a very nice hotel but this time the experience wasn't too good. I just wanted to show my daughter and sister a great time in a nice hotel. Don't think they saw what I had bragged about.

Review collected in partnership with Best Western
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Helpful?
Thank 783clintonb
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Harker Heights, Texas
Reviewed 22 November 2016

The staff was extremely courteous and professional. Octavia made us feel welcome when making the reservation on the phone and when we arrived. Our room was very clean, and the king size bed and pillows were comfortable..We felt rested and ready for a ten hour drive the next day.

Review collected in partnership with Best Western
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Helpful?
Thank 969judithv
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to Octavia and she thank you for the compliments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...

Wake Village, Texas
Reviewed 22 November 2016 via mobile

Hotel was excellent in all categories. Great staff, excellent breakfast, outstanding housekeeping staff especially VIB who took excellent care of our room during our entire stay. Will definitely stay at Cypress Creek during my next visit. Will be staying at Best Western Plus wherever I travel. Thanks again for such a great stay.

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Helpful?
1Thank rogersO8994GN
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to our staff and they thank you for your compliments. Ms. Vib is an asset to this property & we are proud have some one like her on our staff. Your business is very important to us and we value your feedback....

Lafayette, United States
Reviewed 14 November 2016

This was a great hotel when I stayed there last year. This year the bathroom looked like it was repaired by a child and the bed was like a slab of concrete. Complained to the front desk Saturday morning about the bed and was told, "some people like a hard mattress". This is Customer SERVICE, you tell someone that others...

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Helpful?
Thank Steven K
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Reviewed 22 October 2016 via mobile

Everything was GREAT. The Staff Was AMAZING & Ms. Vib was very friendly & courteous! Definitely will be back! Pool was clean, breakfast was great & kept long enough for you to eat in a timely manner.! 5 star service!

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Helpful?
Thank Tyler B
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. We have conveyed your gratitude to our staff and specially Ms. VIB who is an asset to this hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are...

St. Petersburg, Florida
Reviewed 19 October 2016

Small hotel right next to Highway 10. Close to all major casinos. Not much to eat within 10 minutes. McDonalds, Wendy's, Dominoes. Room was clean. Had a small table and 2 chairs, which came in handy. No hair dryer. Sink area is separate from toilet area. Beds were comfortable and AC was great. Soundproofing between rooms was good, other than...

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Helpful?
Thank Lynn D
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. We are sorry that you did not like our breakfast and would welcome your suggestions as to how we can improve further. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can...

Petersburg
Reviewed 14 October 2016

The breakfast was really good. Bacon, two kinds of sausage. Potatoes, biscuit and gravy. Waffles, cereal, fruit, muffins, danish, yogurt with toppings, Jucies milk, coffee . There were more but I can't remember them all. The rooms were clean and nice. Not a fancy place but great stay for the money.

Review collected in partnership with Best Western
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Helpful?
Thank Keith F
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. We are glad that you liked our breakfast. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests...

United States
Reviewed 13 October 2016

The room was fine, the location was ok. The staff was friendly. The room was over priced for the norm, but I realize it was a very busy weekend in that area. I would stay at a Best Western again. It was overall better than average

Review collected in partnership with Best Western
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Helpful?
Thank Troy A
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Guntown
Reviewed 9 October 2016

would recommend to anyone who is not concerned about being on water..is several miles from water, but has good roads for access...like not being in all of traffic..several good mom and pop restaurants in area.

Review collected in partnership with Best Western
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Thank msbullie
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. We are about 7 miles from the beach and casinos & all major chain restaurants and the next exit about 2 1/2 miles from the hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay...

Reviewed 17 September 2016 via mobile

Friendly courteous staff very clean. Vib in housekeeping was very helpful courteous and friendly, changed my sheets and made this stay very comfortable for me and my family. Breakfast was served every morning on time, with great varieties.

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Helpful?
1Thank lin5326
Syed N, General Manager at BEST WESTERN PLUS Cypress Creek, responded to this review

Thank you for writing a review regarding your recent stay at our property. Ms. VIB is senior most and very valuable employee. We have conveyed your gratitude to her & she appreciates your compliments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 

Additional Information about BEST WESTERN PLUS Cypress Creek

Address: 7921 Lamar Poole Road, Biloxi, MS 39532-8724
Region: United States > Mississippi > Biloxi
Price Range: $95 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cypress Creek 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Best Western so you can book your BEST WESTERN PLUS Cypress Creek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western
Hotel Style:
#4 Best Value Hotel in Biloxi
#5 Romantic Hotel in Biloxi
#6 Business Hotel in Biloxi
#11 Family Hotel in Biloxi
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cypress Creek staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Cypress Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor (of 4) back was quiet on a Sunday. 2 handicap parking spaces at the back.”
  • The pool looking right from the back of the 3rd floor (4 floors)
  • Handicap spaces, an odd picnic area, and another hotel stayed nearly empty
  • Hair and dirt in bathroom when we arrived (behind the door)
  • Hair under the towel in the otherwise clean bath when we arrived.
 of 5 bubbles 358lesleyp, 26 Jul 2016 | Read review
“If you wan to use the pool get a room on the back side towards the road. It's closer to everything. Get pool towels from the desk.”
 of 5 bubbles 785courtneym, 7 Jun 2016 | Read review
“We had a 4th floor room towards end of hotel so it was pretty quiet.”
 of 5 bubbles bornwithwheels, 14 Oct 2015 | Read review
“Go for upper floors...letss foot traffic overhead”
 of 5 bubbles JayTex2014, 4 Aug 2015 | Read review
“Quieter Rooms”
 of 5 bubbles 545idab, 4 Aug 2015 | Read review
5 of 5