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GrandStay Hotel & Suites Stillwater

264 reviews
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Traveller (3)
Room & Suite (10)
Pool & Beach (3)
Overview
  • Excellent44%
  • Very good28%
  • Average13%
  • Poor8%
  • Terrible7%
Travellers talk about
“front desk”(36 reviews)
“mary jane”(4 reviews)
“southern accent”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from GrandStay Hotel & Suites Stillwater
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)Write a Review
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Traveller rating
109
76
35
23
21
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LanguageEnglish
109
76
35
23
21
Show reviews that mention
All reviewsfront deskmary janesouthern accentpool and hot tubrecommend this hoteljacuzzi suitebreakfast roomgreat place to staywould stay here againyogurtrooms were cleanvery nice hoteldesk stafffamily weddingget awaymotelpillows
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1 - 5 of 264 reviews
Reviewed yesterday via mobile

When you walk into the lobby, you get a cozy, warm, welcoming feeling; that’s where it ends. Room looked nice...at first. We preferred not to use the shower. Was dirty looking. We ended up with sponge baths. Beds were uncomfortable. Felt every hard spring. I...More

Thank Tiggerpal
Hotel's Favourite
Reviewed 21 April 2017

We received excellent service from the moment we checked in until we left the following day. Alex made us feel very comfortable and at home. He helped us in so many ways. And on Monday morning the new staff on duty were very friendly and...More

Review collected in partnership with this hotel
Thank Kelly T
Response from StillwaterGrandStay, General Manager at GrandStay Hotel & Suites StillwaterResponded 24 April 2017

We can't thank you enough for this excellent review of our property. Having a guest leave satisfied is always our goal. I am overjoyed that you received such wonderful service from our staff and you found your room to be clean and comfortable. We really...More

Reviewed 2 weeks ago

I was in town and had the opportunity to stay and was very happy. It was a bitterly cold night and I was warmly greeted and promptly checked in. Considering it was minus 5 outside it was a relief to get to a comfortable, warm...More

Thank exploringUSA1000
Response from StillwaterGrandStay, General Manager at GrandStay Hotel & Suites StillwaterResponded 2 weeks ago

Thank you so much for taking the time to review our hotel. I am so happy that we were able to give you such a warm welcome on such a cold day/weekend. Here at the GrandStay our motto is "Every Guest Every Time." After reading...More

Reviewed 3 weeks ago

Cannot say enough about this place! We had a pool party booked at a neighboring hotel and when I called two hours prior to the party to confirm everything was set I was informed the pool had broken over night and was out of service....More

Thank Jamie J
Response from StillwaterGrandStay, General Manager at GrandStay Hotel & Suites StillwaterResponded 2 weeks ago

Hi Jamie, Thank you so much for leaving such a wonderful review. Mary Jane and myself were absolutely thrilled we could assist you and your girl scout troop. I do hope you will all come back and see us again really soon, maybe for some...More

A TripAdvisor Member
21
Reviewed 28 December 2017 via mobile

WIFI not working during our 4 night stay. Direct TV glitchy as well. Room not serviced on one of the days - discovered personal item missing on same day. Desk attendant was non-apologetic. Won't stay at Grandstay again.More

1  Thank A TripAdvisor Member
Response from StillwaterGrandStay, General Manager at GrandStay Hotel & Suites StillwaterResponded 31 December 2017

I am so sorry that you were disappointed with your stay. Unfortunately with the cold weather this past weekend reaching -10 Comcast was experiencing city wide outages. I did call a technician immediately when it was reported to me but being that it was an...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 91 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 91 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (3)
Room & Suite (10)
Pool & Beach (3)
Dining (2)
Questions & Answers
Ask a question
Shannon J
16 April 2017|
Answer
Response from StillwaterGrandStay | Property representative |
Good Morning Shannon, I do apologize unfortunately we do not have kitchenettes, However our rooms all include a microwave, fridge and we also offer extended stay rates. Thank you for considering us for your extended stay... More
0
Votes
Shannon J
16 April 2017|
Answer
Response from Paco609 | Reviewed this property |
Unfortunately they don't, But there are lots of restaurants and a market place around the corner (mall).
1
Vote
Room Tips
"Get the Jacuzzi room."
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"I don't believe they have an elevator"
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"Go somewhere else"
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"Pray that you get lucky and stay while Alex or Julie are working."
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