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Mercure Sunshine Coast Kawana Waters

9 Florey Bvd, Birtinya, Queensland 4575 Australia
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Traveller (96)
Room & Suite (53)
Dining (19)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#1 of 1 hotels in Birtinya
Location
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Welcome to Mercure Sunshine Coast Kawana Waters, where comfort meets convenience in the heart of the Sunshine Coast. With well-appointed accommodation, lakeside dining, and a range of modern amenities, your stay promises relaxation and memorable experiences. Explore nearby attractions, unwind by the lake, and make the most of your Sunshine Coast adventure with us.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children's television networks
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Massage
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, Spanish, Chinese, Filipino and 5 more

Location

9 Florey Bvd, Birtinya, Queensland 4575 Australia
Mercure Sunshine Coast Kawana Waters
437Reviews2Q+A59Room tips

Reviews
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Kelly wrote a review Feb 2024
Brisbane, Australia9 contributions2 helpful votes
Stayed here several times (most recently in December) and it was great. We had lunch (and dinner) in the restaurant On that occasion the room was fine. Arrived today 29 Feb, stood waiting at reception for 15 minutes before Pauline attended to us & the other 7 checkins. The room literally stank ! Smelled of sewerage. They sent a fellow to clean out the drain, he acknowledged that it was a problem & spraying would have minimal effect. Aside from this, the whole room already stank, so we went back to reception & said we were not staying in that room. 2 things… this is an Accor 4.5 star property. They no longer do lunch, this room did not just start smelling rank today, its the result of poor overall maintenance. As Accor+ members we expect the advertised benefits to be available & not be told at reception, it’s not their problem!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Advertised as 4.5 star, when it was good it was 4 star at best… it wasn’t good this time. There...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Orning, Owner at Mercure Sunshine Coast Kawana Waters
Responded 4 days ago
Dear Smeetala, We are very sorry that we didn't live up to your expectations, and as I can read it, not our either. We could have handled this much better and I can only say I'm sorry. We will take your feedback and make sure we do better in the future. We hope to see you back again so that we can show that we can do better. //John
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew T wrote a review Feb 2024
Brisbane, Australia34 contributions32 helpful votes
Raj and the team run an awesome hotel. We stay here regularly and don't even consider staying anywhere else on the Sunshine Coast. Restaurant is excellent - Sofitel standard Location, Value, Service & Cleanliness all excellent Highly recommend this hotel
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Review collected in partnership with Accorhotels.com
Date of stay: December 2023
Value
Rooms
Location
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Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Orning, Owner at Mercure Sunshine Coast Kawana Waters
Responded 4 days ago
Thank you Andrew, for your kind review and for staying with us. We are really happy that you enjoyed our hospitality and look forward seeing you again sometime. //John
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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honestfeedback101 wrote a review Feb 2024
Sunshine Coast, Australia4 contributions
Great room and best shower pressure ive had ever in a hotel 👍🏽 Clean and comfortable. The couch could do with a deep clean as had a few stains but overall is a good experience Nothing else to comment on but i have to write 200 character, how stupid is that??!
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Orning, Owner at Mercure Sunshine Coast Kawana Waters
Responded 4 days ago
Thanks honerstfeeback101 for your nice review and for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John V wrote a review Jan 2024
Bribie Island, Australia4 contributions
Wildflowr restaurant has very good food, I had the pepper Crab and prawns absolutely delicious, my wife had the chicken burger and said it was very tender and great flavour. Staff on check-in and restaurant friendly and helpful. Rooms are clean and tidy. Down falls though no welcome beverages nor offer of upgrade, also no late checkout offered even though I am a gold card member. Unfortunately if you want to watch anything other than normal free to air TV you have to login to the hotels Wi-Fi and use your own phone, tablet or laptop. Overall nice place to stay, particularly if you need to stay near the hospital just down the road , To reiterate the food at the Wildflower is very good even though the drink prices are on the high side.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: There is NO pool 😢
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Orning, Owner at Mercure Sunshine Coast Kawana Waters
Responded 4 days ago
Thanks 9Mile Sniper, for staying with us and for the review. We are really happy that you enjoyed our restaurant and our service. Im sorry that we missed your welcome drink, you should have gotten it. If it by any chance happens again, please let us know direct so that we can rectify. Thanks again//John
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adrian S wrote a review Dec 2023
Gold Coast, Australia431 contributions203 helpful votes
Clean and spacious rooms with usb charging and smart TVs that actually work, so extra star for that. Everything else was terrible - I am Accor Gold (actually platinum now but at the time of stay) and no mention of status on check in, no welcome gift or amenity, no room upgrade despite there being better rooms available, and no one informed me of the laughably early checkout time of 10am so I had housekeeping trying to enter my room at 10.30am when I was in the shower. No offer of a late checkout either despite my status. Bar horrendously overpriced, $12 for a can of beer not even served in a glass. There are many choices of Accor property to stay on the Sunshine Coast so thanks for making my choice for my next stay an easy one - hint: it won’t be at this cheap and nasty property.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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70Mitch88 wrote a review Oct 2023
1 contribution
I stay at Mercure Sunshine Coast Kawana Waters often for business and I find the staff unfailingly friendly and helpful. The rooms are comfortable and spacious and admirably suited for the work that I needed to do between daily meetings elsewhere.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jjaaus wrote a review Oct 2023
Newcastle, Australia154 contributions95 helpful votes
Have stayed at Mercure a couple of times now and it is always sensational. Great quiet location, the rooms are very clean and comfortable (thanks for the upgrade) and the staff very friendly. Free parking contributes to the great value. Thank you for a great stay and look forward to my next visit.
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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julie s wrote a review Oct 2023
Reykjavik, Iceland8 contributions1 helpful vote
Knowing I was staying for 5 nights on Sunshine Coast, I picked Mecure based on reviews about a quiet, comfortable stay and I wasn't disappointed. From easy, mainly underground parking to a modern hotel that only had three floors so relatively quiet and not teeming with guests throughout the week. Excellent restaurant which required bookings as the locals were often taking up spots for the quality food and drink! Quick links to various highways to get me north for sightseeing so very happy overall. Minor issue with the shower leaking and regularly flooding bathroom area, once management fixes glass door runners, this should fix problem.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Room 306 has great views but bathroom constantly wet due to faulty glass door runner allowing...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Steve Stefanopoulos wrote a review Sept 2023
Melbourne, Australia124 contributions63 helpful votes
Well maintained and relatively new hotel in a suburban area of the Sunshine Coast and across the road from a major hospital. The local shopping centre is a few minutes walk away. Dining options within walking distance are limited to average food outlets, and nothing to write home about. The staff were extremely friendly and helpful, and telephoned me to let me know that my room was available for an early check-in. The room was well maintained, although the light color chase lounge looked a little discoloured. The sheer curtains need a clean as I noticed a number of stains on them. They also need to be re-hung, as some fixings have come off the track. The bathroom is very well lit and spacious with a huge walk-in shower, although the water pressure from the huge rain head shower, is lacklustre. All other amenities were very satisfactory, although the area around the fixing points of the toilet seat and bowl could do with a bit of a scrub.
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Enjoy a pleasant walk around the nearby, beautifully landscaped waterway.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Steve S wrote a review Sept 2023
Cleveland, Australia6 contributions6 helpful votes
My Son and I stayed at the hotel for two nights prior to his return to the UK. We found the staff extremely helpful from the moment we walk in. Our room was clean and well presented. We decided we would eat in the WILDFLOWER KITCHEN what an amazing choice the Manger and his staff where excellent in every aspect of there service. The food was amazing I had the Fish of the Day, Swordfish by far the best meal of Swordfish I have ever eaten. My son had a steak and said exactly the same. The choice of wine were also excellent. We enjoyed it so much we canceled our reservation to another establishment the second night and ate at the hotel again. Bloody amazing!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$164 - AU$226 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lake Kawana Hotel
LOCATION
AustraliaQueenslandSunshine CoastBirtinya
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MERCURE SUNSHINE COAST KAWANA WATERS (AU$164): 2024 Prices & Reviews (Birtinya) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Mercure Sunshine Coast Kawana Waters
Which popular attractions are close to Mercure Sunshine Coast Kawana Waters?
Nearby attractions include iDIDIT! (0.3 km), Venue 114 (1.1 km), and Zero Latency Sunshine Coast Virtual Reality Centre (1.1 km).
What are some of the property amenities at Mercure Sunshine Coast Kawana Waters?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Sunshine Coast Kawana Waters?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Sunshine Coast Kawana Waters?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Sunshine Coast Kawana Waters?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mercure Sunshine Coast Kawana Waters?
Conveniently located restaurants include Club Kawana, Wildflower Kitchen, and NahaThai's Street Food.
Does Mercure Sunshine Coast Kawana Waters have airport transportation?
Yes, Mercure Sunshine Coast Kawana Waters offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Sunshine Coast Kawana Waters located near the city centre?
Yes, it is 0.7 km away from the centre of Birtinya.
Are any cleaning services offered at Mercure Sunshine Coast Kawana Waters?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Sunshine Coast Kawana Waters offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Sunshine Coast Kawana Waters?
The staff speaks multiple languages, including English, Spanish, German, Italian, Chinese, Korean, and Swedish.