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Hotel Metro

TripAdvisorUSD 90*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 133*
USD 90*
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188 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Glasgow, Montana
Reviewed 13 August 2016

The hotel and rooms are very dated. Peeling wallpaper, very stained carpet in the rooms gave it a general run-down look and feel. Out of 3 elevators, only 1 was working. This meant VERY long wait times. Housekeeping was rude and would hit the close-door button if they saw you coming. So much for putting the customer first. Front desk...

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Helpful?
Thank Mrs_M927
Steve L, Manager at Hotel Metro, responded to this review

Dear Mrs_M927, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We value your comments and will use your feedback to fine tune our hotel operations and welcome the opportunity to serve you again. Sincerely, Hotel Manager

Reviewed 10 August 2016

We appreciate Tracy Jo, the coordinator for her patience, professionalism, and practice as she coped with our constant adjustments for a one day event. She was VERY understanding to our needs. Thanks!

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Helpful?
1Thank Constance R
Parma, Michigan, United States
Reviewed 5 August 2016

By Holiday Inn standards this was on the low side. It was a clean basic stay but was lacking in many ways. The front desk staff was less than cordial at check in and in the morning. We were upgraded to an Executive level floor for being a Holiday Inn Spire member. Unfortunately, that got us an average room with...

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Helpful?
Thank William E
Reviewed 28 July 2016

I was there for 2 nights and I m totally satisfied with my stay, It was over all good to stay for Business or Leisure trip. Staff are very friendly and pleasant hotel environment, so I will definitely stay there if I ever have to come back.

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Helpful?
Thank Alpesh P
Steve L, General Manager at Hotel Metro, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Steve L. General Manager

Dexter, Iowa
Reviewed 26 July 2016

Rooms are clean and nice. Check in could have gone better. I was not recognized as a IHG member and had to ask her before I left if I would be getting my welcome points. Area is just ok. I needed to go to the grocery store and drove an extra few miles to find one that I felt safe...

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Helpful?
Thank Alicat22c
IHGService, Guest Relations Manager at Hotel Metro, responded to this review

Dear Alicat22c, Thank you so much for taking the time to leave us your feedback. I Area Service Manager pleased to know that you found our rooms clean and apologize for the shortfalls you have encountered. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes...

Norcross, Georgia
Reviewed 23 July 2016

The hotel extended me an accommodation, when my travel plans changed, that was more than I ever expected, so going forward this will now always be my first choice when I'm in the St Paul area. Taking care of travelers is what it's all about and these folks 'get it!'

Review collected in partnership with this hotel
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Helpful?
Thank Peter M
Port Clinton, Ohio
Reviewed 23 July 2016

Hotel very convenient for Amtrak. They even have a shuttle to take you there. Rooms were clean and comfortable. Staff friendly. Restaurant service and food very good. Our room was very quiet even though hotel was busy. Would stay here again

Review collected in partnership with this hotel
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Thank ksmith9230
Cloquet
Reviewed 23 July 2016

The front desk woman was so nice and so very helpful. The room was clean and tidy everything worked there great. Close to many stores and food places great place to stay. I would definitely stay again and suggest friends to stay.

Review collected in partnership with this hotel
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Helpful?
Thank brittanie4894
Minneapolis, Minnesota
Reviewed 19 July 2016

Our weekly ACN meetings always go off without a hitch, thanks to the prompt and friendly service by managers Kelly and Stephanie, and their staff. They are always ready to accommodate us with more chairs or by adjusting the room temperature, as well as other requests. A great venue for events and meetings!

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Helpful?
Thank janet2012015
Bellevue, Nebraska
Reviewed 23 June 2016

the staff was great. The first day it was noisy because they where fixing the elevator. All in all a good deal. Newspaper at our door in the morning. The pizza was okay, nothing to rave about. The bartender Randy was great, she made our stay.

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Helpful?
Thank monicadj
IHGService, Guest Relations Manager at Hotel Metro, responded to this review

Dear monicadj, Thank you for taking the time to write us a review regarding your recent stay. We are so glad you enjoyed your stay with us. However, we are sorry for any inconvenience you encountered on your first day. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hotel Metro

Address: 2201 Burns Avenue, Saint Paul, MN 55119 (Formerly Holiday Inn St. Paul-I94-East (3M Area))
Region: United States > Minnesota > Saint Paul
Price Range: $119 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, IHG, Hotels.com, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hotel Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn St. Paul-i94-East (3m Area) Hotel Saint Paul
Holiday Inn Saint Paul
Saint Paul Holiday Inn
Hotel Style:
#3 Romantic Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metro staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Hotel Metro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room......in another hotel.”
JKBOPB, 3 Oct 2016 | Read review
“Probably away from the Interstate.”
BonVoyage2U, 12 Sep 2016 | Read review
“Your next venue should be at Holiday Inn... Ask for Tracy Jo”
constancer729, 10 Aug 2016 | Read review
“I've stayed here twice and so far have not found any road noise or other issue that would be useful. Having stayed on higher level floors, I found wait times for elevators to be generally convenient.”
peterm653, 23 Jul 2016 | Read review
“Splurge on the suite, exceptional quality.”
912pickles, 18 Mar 2016 | Read review
5 of 5
TripAdvisor
USD 90* /night
View Deal
Booking.comUSD 111
TravelocityUSD 113
HotelQuicklyUSD 133
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*Disclaimer
Prices are for 1 room, 2 adults
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