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DoubleTree by Hilton Hotel St Paul Downtown

889 reviews
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Traveller (65)
Room & Suite (43)
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Overview
  • Excellent32%
  • Very good36%
  • Average20%
  • Poor9%
  • Terrible3%
Travellers talk about
“cookies”(86 reviews)
“double tree”(56 reviews)
“wedding weekend”(10 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel St Paul Downtown
Special Offer: Double Points, Every Stay
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Reviews (889)Write a Review
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All reviewscookiesdouble treewedding weekendfew blocksvery nice hotelfridge and microwavebusiness tripthe room was niceshuttle servicebeds were comfortableconvenient locationlight railparking rampwild gametwin citiesxcel energy centerpaul
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11 - 15 of 878 reviews
Reviewed 4 weeks ago

I was in St. Paul for business and this hotel was perfectly adequate. It is full service with a restaurant/bar on the lobby floor and the food is pretty good. The hotel is also attached to a food court (closes around 5) and is easy...More

Thank Lauren E
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 4 weeks ago

Thank you for your review of the DoubleTree by Hilton St Paul Downtown! It was nice to hear how much you enjoyed your time with us and that you found our location to be ideal for your stay. The hotel is actually starting a renovation...More

Reviewed 4 weeks ago

We stayed at the Double Tree - Downtown St. Paul for a Minnesota Wild game. It was a great location with a beautiful view of downtown. The staff was very friendly, helpful, and accommodating. The hotel provided transportation to and from the game free of...More

Review collected in partnership with DoubleTree by Hilton
Thank JDS2018
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 4 weeks ago

Thank you for your review of the DoubleTree by Hilton St Paul Downtown! Your feedback means a lot to us. I am happy to hear how much you enjoyed your time with us and that our Team was able to be a part of making...More

Reviewed 15 January 2018 via mobile

The room was nice enough: quiet, well kept, and spacious, but the staff was okay at best. Granted, there was a lot going on: NHL hockey game that evening, Vikings play-off the next day, and a large wedding at the hotel, but the staff couldn’t...More

Thank GWR1962
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 16 January 2018

Thank you for staying with us at DoubleTree by Hilton St Paul Downtown. Thank you for your review. Your feedback means a lot to us. I'm sorry to hear that your first impressions of the hotel were not our best. We are in the business...More

Reviewed 15 January 2018

The service is phenomenal. The rooms and bedding are clean, but room we had was just average overall. The bathroom is cramped. The breakfast may have been the best hotel breakfast we've ever had. Would recommendMore

Review collected in partnership with DoubleTree by Hilton
Thank kristih332
Response from Mike F, Front Office Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 16 January 2018

Thank you for taking the time to share your feedback regarding your recent visit with and for also responding to our guest survey. Our team of service professionals takes great pride in meeting or exceeding expectations, thus it is very rewarding hear your comments. We...More

Reviewed 11 January 2018

Do NOT stay at this hotel. The staff is incapable of doing anything correctly (then will “apologize” but not really). They can not schedule a simple car ride correctly. This is not a safe location. I saw fights between security and drunk guests screaming about...More

Review collected in partnership with DoubleTree by Hilton
1  Thank pfloatsinthepool
Response from Taylor D, Manager at DoubleTree by Hilton Hotel St Paul DowntownResponded 14 January 2018

Thank you for bringing some of these issues to our attention. I would love to have some more information, if you'd be willing to reach out. My email address is Taylor.Dryden@Hilton.com. Our staff have been trained to take car bookings; I hope they were able...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 140 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 140 - USD 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (65)
Room & Suite (43)
Dining (19)
Pool & Beach (1)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Mbryantpc
9 February 2018|
AnswerShow all 6 answers
Response from Bryan C | Reviewed this property |
Not really. Due to the cold weather and distance, I'd take an uber, taxi, or even the hotel shuttle.
1
Vote
Tina S
21 September 2017|
AnswerShow all 3 answers
Response from s2mc | Reviewed this property |
Oh, and I almost forgot. The Doubletree does have a shuttle that operates on demand around the downtown area. Check with the hotel to see if it will be available late night after your concert.
1
Vote
Cindy W
16 March 2017|
AnswerShow all 2 answers
Response from Dave425 | Reviewed this property |
I think we were on the 5th or 6th floor, and had a nice downtown view. I think it was on the north side, but not sure.
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Room Tips
"ask for a room away from the lifts."
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"Ask for a view of the Mississippi river - it's so pretty!"
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"10th floor had larger rooms than some other floors."
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"It doesn't help to be a Hilton status member, nor to reserve well in advance, apparently."
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