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DoubleTree by Hilton Hotel St Paul Downtown

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DoubleTree by Hilton Hotel St Paul Downtown
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776 Reviews from our TripAdvisor Community

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Showing 765: English reviews
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Baldwinsville
Reviewed yesterday NEWvia mobile

Great hotel in downtown St Paul. Rooms are nice and take advantage of the way the building was designed. Restaurant is excellent which for a DT is unique. Food excellent service a little so so. When in town wil stay here again.

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Helpful?
Thank Mike A
Olympia, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I stayed at this hotel ten times in the last four months. I could have tried other hotels, but I really loved the staff and looked forward to seeing them. I always knew that I would be well cared for and if I had any issue they would go to the Nth degree to ensure it was corrected beyond my...

Review collected in partnership with DoubleTree by Hilton
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Thank H3idiHo
About Hotel's Favourite Review
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Thank you so much for continuing to stay with us, Heidi. We wouldn't be here without our loyal guests, and we are so appreciative of you and your positive feedback. I will make sure to pass your compliments on to the rest of our staff. Thanks again, and we hope to see you again soon!

Ventura, CA, United States
Reviewed 4 days ago NEW

As a regular business traveler this stay was a good experience overall. The hotel met all expectations – in every aspect. However most noteworthy was the shuttle service, which was a great service particularly as the weather was “Cold” this made a bit difference to a very nice stay overall!

Review collected in partnership with DoubleTree by Hilton
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Thank Peter A
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Thanks for staying with us and taking the time to leave your feedback, Peter. I'm glad we were able to accommodate you during your stay and that you were able to take advantage of some of our amenities. Indeed, it gets quite Cold with a capital C, and the shuttle goes everywhere within a 3 mile radius. Additionally, we are...

Decorah, Iowa
Reviewed 5 days ago NEW

My husband and I stayed here for a quick mini get away. We were welcomed with a warm cookie and water. Our room was gorgeous and comfortable. We ate in the restaurant and used the shuttle. All staff were friendly and helpful!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hurry72
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Wow, what a fantastic review! Thank you so much for choosing to stay with us during your staycation, and for taking the time to leave your thoughts. I'm so happy to hear that you were able to have an enjoyable weekend, and I will certainly pass your compliments on to the rest of the staff. We hope to welcome you...

Wausau, Wisconsin
Reviewed 1 week ago

Almost never stay in st.paul when coming to the twin cities but due to event being closer to downtown st.paul figured we would change it up. So glad we did since this was a great location, skywalk gets you to multiple bars and places to eat which is a huge plus when it's freezing out. Had room on the Hilton...

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Thank Cjdirri
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

I'm glad that you found your way into our little corner of downtown St. Paul for one of your first visits in the city. It sounds like our location was pretty convenient for you and that everything was very comfortable, which I'm happy to hear. If future events end up bringing you back to this area, we hope to welcome...

Marshall, Minnesota
Reviewed 2 weeks ago

Arrived at 7pm to our room not cleaned. Got placed in a single king room for 3 people. Accommodation were average, food was mediocre and fairly overpriced , staff did not really seem to want to engage with guests. Conveniently located downtown. There were no signs for the pool and health club in the elevator and FD didn't say at...

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Thank busytravelingmom2017
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Thank you for giving us your feedback from your stay. I apologize for the issues you dealt with while you were here. We certainly strive to provide the highest level of customer service and I'm disappointed that that was not your experience. If you would like to discuss this further, please give me a call at my direct line, (651)...

Twin Cities
Reviewed 2 weeks ago

Stayed here on a business trip. Upon check-in I was impressed to see on their mobile app that they had "virtual key" technology where you could use your smart phone as your room key. I was excited to try it out. Unfortunately, the front desk clerk had no idea how to enable the feature for my room. He also said...

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1Thank Norsketech
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

I am so sorry to hear about the frustrations you endured during you're stay. I can certainly understand your dissatisfaction. At this time, I am reaching out to you on behalf of the Front Office Manager, Carl Eriksson. He would be greatly appreciative if you would speak with him, and he would like to assist in resolving some of these...

Reviewed 2 weeks ago via mobile

I stayed at the Doubletree for 6 nights. I was in a large, clean, comfortable room (1563) on a high floor. I had a nice view. The king bed was firm and supportive. I had a refrigerator, microwave, hair dryer and coffee maker. The pillows were slightly more firm than I prefer, but they were ok. Nice big screen HDTV....

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Helpful?
Thank belst1
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Thank you for staying with us and for taking the time to leave your comments. I'm so glad to hear that you enjoyed your time with us and were able to take advantage of our services and central location. I will make sure to pass your comment about the hotel ground on to our general manager to see how we...

Minneapolis, Minnesota
Reviewed 3 weeks ago

We had a large wedding at the hotel. The wedding was beautiful and they were attentive to our every need. Several of our family and friends stayed the entire weekend. Thank you for the wonderful wedding memories!

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Helpful?
Thank loveywagner50
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Thank you, Julie! You know we loved your group and hosting the wedding here. Congratulations and best wishes to the happy couple. I'm so glad to hear that all your guests enjoyed their stay, as well. Thanks again!

Honesdale PA
Reviewed 3 weeks ago

Average accommodation, mediocre and fairly overpriced food, staff did not really seem to want to engage with guests. Nothing to write home about. Conveniently located downtown. Seems older; there were no signs for the pool and health club in the elevator and no indication of where one might eat.

Review collected in partnership with DoubleTree by Hilton
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Thank rmdibble
Taylor D, Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

I apologize that your stay was a little bit disappointing. We will certainly take your suggestions into consideration as we go through our spring renovations and training. Thank you for staying with us and for taking the time to leave your feedback. We hope to welcome you back again soon and offer a better experience!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel St. Paul Downtown offers guests comfortable accommodations in a convenient location in the heart of St. Paul’s entertainment and business district and skyway connected to many state, federal and corporate offices as well as great shopping and dining outlets. Each guest room in our St. Paul hotel includes a microwave and refrigerator for you convenience plus complimentary wireless for you to stay connected while away. Relax in the indoor heated pool or keep up with your exercise routine in the modern fitness center. Check out nearby attractions like the top-rated Minnesota Children’s Museum or Minnesota Science Museum. Visit us and enjoy The DoubleTree by Hilton Downtown and a memorable trip to the Twin Cities! ... more   less 

Additional Information about DoubleTree by Hilton Hotel St Paul Downtown

Address: 411 Minnesota Street, Saint Paul, MN 55101 (Formerly Hilton Garden Inn St Paul City Center)
Region: United States > Minnesota > Saint Paul
Price Range: $149 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel St Paul Downtown 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Hilton Garden Inn St Paul City Hotel Saint Paul
Hilton Garden Inn Saint Paul
Hilton Saint Paul
Saint Paul Hilton
Hotel Style:
#4 Romantic Hotel in Saint Paul
#4 Business Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St Paul Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel St Paul Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 16th floor”
 of 5 bubbles BJStravels, 4 Jan 2017 | Read review
“Turn off the thermostat and open the windows if room is too hot during the winter”
 of 5 bubbles Travels4work86, 4 Jan 2017 | Read review
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 of 5 bubbles sansovino2, 25 Oct 2016 | Read review
“Avoid rooms facing the atrium as it can be noisy sometimes in the atrium”
 of 5 bubbles JanaR807, 19 Oct 2016 | Read review
“Our room on top floor didn't really have a good view”
 of 5 bubbles angelacK9954FY, 17 Oct 2016 | Read review
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