We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewssupper clubmississippi riverambassador loungefront deskcorner roombeautiful view of the riverour room had a great viewlow clearancelobby levelriver frontconference facilitiesroom was very clean and comfortableparking garagefriday afternoonwalk in showerhigh floorxcel energy center
Very nice top tier hotel. Great views of the river. Staff was excellent and atmosphere was superb. Location is great if you want to play in StP or get to MInneapolis quick. Would def stay here again and take advantage of all StP has to...More
Response from Julia M, Front Office Manager at InterContinental Saint Paul RiverfrontResponded 1 week ago
Thank you for your review! We are glad that you had a great experience with us during your short trip! We do hope to have you back with us soon!
Front Office Manager
Top notch service. Our room was a 16th floor corner room with a beautiful view of the city and waterway. I was able to watch a very large bald eagle fly over the water near the edge of the tree line. Absolutely beautiful!
1 Thank Sharon M
Response from Julia M, Front Office Manager at InterContinental Saint Paul RiverfrontResponded 31 January 2018
Thank you for your wonderful and kind review from your recent stay with us. We are very glad that you enjoyed your view of the river from the 16th floor as well as the beds and shower. i have also shared your kind comments regarding...More
I checked into the InterContinental Hotel tonight (5/30/18) at 11 pm. Since I was driving all day and haven’t eaten since 3 am this morning, I decided to order room service. I called room service and ordered from the overnight menu at which point the...More
1 Thank mohamuda931
Response from Julia M, Front Office Manager at InterContinental Saint Paul RiverfrontResponded 2 weeks ago
Please accept my sincere apologies for the service delay you experienced on our property. Rest assured this is not the standard of service we expect of our team members. I appreciate your feedback, which allows me to follow-up with the Restaurant Manager to ensure this...More
I stayed here end of March. I was charged $29 for there valet service that I never used. I called and explained the situation and the hotel refuses to rectify it. As far as I am concerned this is theft.
I will be contacting the...More
Thank Richard D
Response from Julia M, Front Office Manager at InterContinental Saint Paul RiverfrontResponded 4 weeks ago
Thank you for your review. We have contacted our Valet company for their records to ensure that the charges are appropriately handled. We thank you for your feedback and we do hope for another opportunity to exceed your expectations in the future.
Hotel is in a decent location with nice view of the river, but that's about it. I found the room poorly maintained and dirty. The carpet had lots of debris, the door to the wardrobe closet was broken, and the bathroom tiles had a film...More
1 Thank owemik
Response from Julia M, Front Office Manager at InterContinental Saint Paul RiverfrontResponded 15 May 2018
Thank you owemik for your candid review. We apologize for any cleanliness and wifi issues you experienced during your stay. We have notified our housekeeping manager of these issues so we can definitely ensure this does not occur again. Please note that our wifi has...More