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Embassy Suites by Hilton St. Paul - Downtown

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Embassy Suites by Hilton St. Paul - Downtown
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739 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton St. Paul - Downtown
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Showing 731: English reviews
duluth, United States
Reviewed 24 April 2016

went down for a show with some friends, we all stayed at the hotel and all had a great time Hotel shuttle to XCEL was a great plus, made our return afterwards so much nicer. I would definitely stay here again. I did find myself wishing there were stairs instead of having to wait for an elevator :(

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Helpful?
Thank Elizabeth B
London, Ontario
Reviewed 22 April 2016

Hotel not up to Hilton standard. Internet reception non existent in bedroom area. Housekeeping didn't show up to 4pm. Didn't replenish refreshment centre with coffee, sugar and creamer. Called to request in early evening, didn't even show up. Breakfast was good although it shuts down at 9am weekdays which is too early. Rooms need a good cleaning. Suites are very...

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Helpful?
Thank Cathy H
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

I apologize for the experience that you had at the hotel and promise you that changes are being made. The Wi-Fi upgrade project is close to completion, housekeeping changes are being made as well. The fact that we are walking distance to one best hospitals in St. Paul is a gift and a curse but we will certainly do our...

New Jersey
Reviewed 21 April 2016

This is a large hotel (8 stories) with all rooms facing an indoor courtyard. The courtyard was once top of the line, but now needs some fixing up. A highlight was the made-to-order omelettes made by the chef in the breakfast area each morning. A "down"light was the crowds. There were lots of people in the lobby and around the...

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Helpful?
Thank KittyKatzNJ
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

Thank you for taking the time to give a review of your experience. I know that the wristbands get mixed reviews but just in light of the things that you mentioned it is important that we do our best to control the public areas of the hotel. With complimentary made to order breakfast and free drinks at the reception the...

Columbia, United States
Reviewed 20 April 2016

Excellent stay at this hotel! Highly recommend. Evening receptions and breakfasts very nice! Convenient to downtown and touring of St. Paul. Felt safe, rooms quiet and large. Restaurant food very good.

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Helpful?
Thank Paul H
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

This is the kind of experience that we strive to give our clients and I am very pleased to hear that we achieved that goal with you. Cork's is definitely one of the best Irish Pubs in the cities they have wonderful food!

Troy
Reviewed 19 April 2016

Stayed here with a group of other law students, at their recommendation. The hotel was hot (AC didn't work well and would only allow a certain setting - apparently the hotel gets to tell you whether you are hot or cold, as other students said last time they were there the heater use was restricted), two other people from our...

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Helpful?
Thank Leslie S
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

We are very disappointed that you and the group had such a sub par experience. The GM and all department heads are discussing ways to not have these issues continue. I know that the Wi-Fi will be upgraded within the next two weeks but we still have work to do. Thank you for being so candid in your response.

Weston, United States
Reviewed 19 April 2016

Good value and convenient to downtown. Rooms where very comfortable and the hide a bed was comfortable. The lobby was interesting and the in house restaurant had very good food. The pool water was slightly on the cool side

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Helpful?
Thank Wayne H R
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

I'm very pleased to hear that you enjoyed your stay with us! I will research the issue with the pool temperature for sure. Come back and see us again!

Rochester, Minnesota
Reviewed 18 April 2016

Another great stay as always!! Had to travel for a few days for a conference in the cities and always love to pick this hotel. for the last 20+ years that myself.. friends.. and family have visited.. it's always been a great stay, or they make it so.. This time, as always, a good stay.. friendly staff... good clean hotel.....

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Helpful?
Thank Rob L
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

I am certainly proud to know that we have been able to provide a home away from home for you and your family for the past 20+ years. Here is to another 20! Thank you for the comment.

MEADOWLANDS, United States
Reviewed 16 April 2016

We love Embassy Suites and have stayed at a few. One employee really stood out to us...it was Ted. Ted's really got a knack for making you feel welcomed and is willing to assist anyone with problems or assistance. Felt welcomed! Thanks Ted. Schroeder's in Meadowlands.

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Helpful?
Thank Kimarie S
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

Thank you so much for recognizing Ted! He is definitely an asset to the hotel and wonderful with our guests. If you are away from the Meadowlands again and in the Twin Cities come back and see us!

Reviewed 14 April 2016

Stayed here two night to attend a wedding in St. Paul. Was greeted promptly by the guest services and offered my room early, which was a very nice surprise. The rooms are clean and spacious, with fairly modern décor. The wide open french door style front entrance was a little strange but you can close the blinds for privacy. I...

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Helpful?
Thank DrChai
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

Thank you for the feedback and I have shared some of the concerns you had with the appropriate leaders in the building. I am pleased to hear that you enjoyed yourself for the most part but as I always say....we always aspire to be more than average!

Chicago, Illinois, United States
Reviewed 11 April 2016

It's not acceptable to not have your room cleaned up by 5 p.m. Excuse: We're busy. Free breakfast, but no place to sit. Excuse: We're busy. Also, "You had a 'Do Not Disturb Sign' on your door. No, we did not. Not enough help at front desk. Excuse: We're busy. Hotel seems to be in a sketchy neighborhood & parking...

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Helpful?
Thank susiechicag0
Ryan S, Front Office Manager at Embassy Suites by Hilton St. Paul - Downtown, responded to this review

I will not make any excuses or give any further explanations as it would seem that you have already heard enough of that. What I certainly will do is take this feedback seriously and use it as a tool to train and teach. It is especially disheartening to hear that no one offered an apology so on behalf of the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites St. Paul - Downtown hotel conveniently located in the heart of the Twin Cities is just blocks from the Xcel Energy Center, the Science Museum of Minnesota and Minnesota Children's Museum. Our all-suite, full-service, upscale hotel is just minutes from many Saint Paul, MN attractions making our downtown St. Paul hotel the ideal choice for the business or leisure traveler. Guests of the Embassy Suites St. Paul Downtown hotel stay in a spacious two-room suite complete with a refrigerator, microwave oven, coffee maker. Our complimentary cooked-to-order breakfast and complimentary evening reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. Our on-site restaurant, Cork's Pub, provides a casual venue for enjoying dinner, catching a game on TV or simply having a drink to unwind. ... more   less 

Additional Information about Embassy Suites by Hilton St. Paul - Downtown

Address: 175 10th St E, Saint Paul, MN 55101-2352
Region: United States > Minnesota > Saint Paul
Price Range: $164 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Paul - Downtown 3.5*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Odigeo and Orbitz so you can book your Embassy Suites by Hilton St. Paul - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Saint Paul
Saint Paul Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Paul - Downtown staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton St. Paul - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are more quiet!”
 of 5 bubbles 489tamie, 21 Nov 2016 | Read review
“Higher floors have less traffic noise”
  • Trays left outside my room for several hours.
 of 5 bubbles MikeyMillington, 25 Oct 2016 | Read review
“Get a lower flood in case fire alarm goes off!”
 of 5 bubbles 327PaulD327, 12 Oct 2016 | Read review
“Good luck...”
 of 5 bubbles nursemary10, 10 Oct 2016 | Read review
“A room near the corner has less traffic going by”
  • bedroom
  • refrigerator-microwave
  • bathroom
  • the living room area
  • door to hall way
  • hall to living area
  • bedroom
 of 5 bubbles Sparky333, 28 Sep 2016 | Read review
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