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BEST WESTERN PLUS Capitol Ridge

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365 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Capitol Ridge
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Showing 363: English reviews
Seattle
Reviewed 23 August 2016

Overall, the hotel was servicible. However, the room is small and the decor needs to be updated. Plus, there needs to be more options for setting up a work stating and for ability to plug in devices to use or charge.

Review collected in partnership with Best Western
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Helpful?
Thank kkmoves
Minneapolis, United States
Reviewed 12 August 2016

My husband and I plus another couple were booked here to celebrate 2 birthdays in the group. We had dinner reservations and tickets to the Ordway Theatre. Made all of our arrangement only to be emailed 2 days ahead of the event to say the hotel was overbooked and our reservations were no longer valid. Will not recommend this hotel....

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Thank Bonnie T
Reviewed 10 August 2016 via mobile

First off, the hotel was under construction and the bar/lounge/restaurant was not open. We waited for 50 minutes for the shuttle service and called 3 separate times. They never communicated with the driver we were waiting, then had shift change and still nobody told the driver. We really enjoyed Alex as our driver, but we are sad that he works...

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Helpful?
Thank Nicole S
Eagan
Reviewed 8 August 2016 via mobile

We are extremely disappointed, we booked a reservation on 8-4 through trip advisor for the night of 8-9. On 8-7 (we get an email, not a phone call which if traveling not everyone has access to email) telling us the hotel was over booked and we no longer have a place to stay, they were willing to re-book us in...

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Thank Linda S
Fort Frances, Canada
Reviewed 3 August 2016

You would think a hotel chain as large as Best Western would indicate on their website that a hotel is under massive renovations. There was no lobby, no restaurant, and barely a reception desk. Hotel rooms are dirty, outdated, smell old, have low ceilings, and bathrooms feel like you are in a small camper, and not a nice one. We...

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1Thank Kelly C
Reviewed 28 July 2016

John, the shuttle driver and Deanna, the front desk person, and both of the people manning the breakfast room were some of the kindest people I have ever encountered in a hotel/motel. When I called to see if I could store my luggage there (our train arrived way earlier than check in time), they immediately sent the shuttle. When John...

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Thank Leslie D
Madison, United States
Reviewed 20 July 2016

Always a great stay, great staff, and getting better with the hotel improvements. A beautiful walk from the hotel to downtown St Paul. Not to far away from MOA. Shuttle service to Shriner's hospital and around St Paul. We always stay here.

Review collected in partnership with Best Western
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Thank Richard H
Reviewed 9 July 2016

Nice place to stay. It was pet friendly and the staff was nice overall. It is undergoing renovation but they kept the noise away. Clean rooms, good food. No complaints. It is in a good location. I would ask for an upper floor.

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Thank Sarah C
Appleton, United States
Reviewed 8 July 2016

My stay experience was above average, was not the most fancy hotel but a great deal and well worth the money. Guest service was about average, nothing too complicated. Same service you get at any friendly retail store. Besides the line of wait at check in, the check out process was less than 5 seconds, they asked for our name,...

Review collected in partnership with Best Western
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Thank Lee Xeng T
Amherst, United States
Reviewed 6 July 2016

We chose this BW due to its proximity to the Amtrak train station. One problem was no van service because it was the 3rd of July. But breakfast was excellent, especially the chocolate chips and pancakes.

Review collected in partnership with Best Western
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Helpful?
Thank Paul P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of St. Paul's best hotels, the BEST WESTERN PLUS Capitol Ridge provides lodging accommodations near the Xcel Energy Center, Rivercentre Convention Center, The Minnesota's State Capitol, and the Minnesota State Fairgrounds. We are also convenient to area businesses such as Lawson Software, Ecolab, and 3M and area attractions like the MN Science Museum and the Ordway Theater. When visiting St. Paul, Minnesota make the BEST WESTERN PLUS Capitol Ridge your first choice for St. Paul Minnesota hotels. ... more   less 

Additional Information about BEST WESTERN PLUS Capitol Ridge

Address: 161 St Anthony Ave, Saint Paul, MN 55103-2362 (Formerly BEST WESTERN PLUS Kelly Inn)
Region: United States > Minnesota > Saint Paul
Price Range: $172 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Capitol Ridge 2.5*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelsforEveryone, Priceline, Best Western and Travelocity so you can book your BEST WESTERN PLUS Capitol Ridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Kelly Hotel Saint Paul
Best Western Kelly Hotel
Best Western Saint Paul
Saint Paul Best Western
Hotel Style:
#5 Romantic Hotel in Saint Paul
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Capitol Ridge staff and other travellers.
4 questions
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Kansas City, Missouri
Chapel Hill NC

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Questions? Get answers from BEST WESTERN PLUS Capitol Ridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great place to stay if you are going to sporting events.”
 of 5 bubbles bacon332, 21 Feb 2017 | Read review
“Rooms on the north side quieter but the view is better on the south”
 of 5 bubbles 666darrylm, 7 Feb 2017 | Read review
“met our needs and was very comfortable”
 of 5 bubbles janfV9478XX, 23 Jan 2017 | Read review
“Beware of overbooking!”
 of 5 bubbles bonniet314, 11 Aug 2016 | Read review
“upper floors are quiet”
 of 5 bubbles F7483YBsarahc, 9 Jul 2016 | Read review
5 of 5