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GrandStay Residential Suites Hotel St Cloud

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GrandStay Residential Suites Hotel St Cloud
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288 Reviews from our TripAdvisor Community

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Showing 287: English reviews
New London, Minnesota
Reviewed 9 December 2015

I checked in somewhat late, and was greeted by the staff person at the counter with energy and friendliness. When I had a question, they were very helpful without making me feel like I should have known the answer without asking..

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Helpful?
Thank rogeri801
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Boy oh boy do we love our five star reviews! Thank you so much for another great review! We appreciate you taking the time to leave us such great information about our staff members. Your feedback keeps them excited about their jobs and they love reading your comments. Please keep us in mind the next time you are in the...

Mpls
Reviewed 8 December 2015

They accept dogs of all sizes even though the website lists a weight limit. Excellent location within walking distance of the convention center and downtown. Also right across the street from a liquor store.

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Thank E5148EEgeorgek
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Yes indeed we are a pet friendly hotel. But, I would like to clarify that we do not take dogs of all sizes. We take dogs up to 75 pounds and allow one dog per room. We have a $20.00 per day pet fee with a $200.00 refundable damage deposit. We are close to Lake George which is a great...

Waterloo, Iowa
Reviewed 4 December 2015

we have stayed many times at the GrandStay when we visit family in the St. Cloud area. we are always warmly welcomed by the staff here. Casey is usually here when we arrive, and we are treated not just by guests here, but more like well known friends. it is this type of friendliness and willingness to go the extra...

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Helpful?
Thank Dave S
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for your continued loyalty to our hotel. We appreciate you very much. Kacee and all of the staff work very hard to make sure that all of our guests leave here satisfied with each and every stay. Thank you for trusting us. Respectfully, Melanie Tank General Manager

Rochester, Minnesota
Reviewed 2 December 2015

Everything was in order and the staff is exceptional. With a large contingent of family and friends, it made us feel like we were at home. We would stay there again without hesitation. Thanks for everything.

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Thank stevenB4066XZ
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

We are so pleased that we were able to exceed the expectations of the group. We want to thank all the wedding guests for a great time and let you know how much fun we had with all of you. We hope you will look us up the next time you are in the Saint Cloud area. Respectfully, Melanie Tank...

Rochester, Minnesota
Reviewed 1 December 2015

The room with the kitchenette was excellent for our needs. Bed was wonderful. Bathroom was a nice size, not too small. It was very clean. The sleeper sofas weren't the best to sleep on but were comfortable to sit on. The pool was small for the number of grandchildren we had. Overall an excellent stay.

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Thank Marlene M
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

We love the amazing review that you left for us! I am so pleased that you chose us for your families gathering and your son's wedding hotel of choice. We are so excited that we exceeded your expectations and everything went so well for everyone.! Congrats to the bride and groom. Respectfully, Melanie Tank General Manager

Fargo, North Dakota
Reviewed 1 December 2015

Location was great, but there was nothing grand about this hotel. Room was run-down and tired...there was nothing special about it. My daughter did not have enough bedding for the pull- out couch and was cold all night. We will not stay here again.

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Helpful?
Thank jilllybean
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to place a review with us. We are pleased to announce that we will be getting an entire hotel renovation starting in January. We hope that you will consider giving us another chance after we complete our project. Thank you. Respectfully, Melanie Tank General Manager

Glenwood, Minnesota
Reviewed 20 November 2015

Very satisfied with our stay. Staff was very courteous and friendly. Staff was very accommodating with the issues we had getting my mother settled into her room. Would definitely recommend to friends and family.

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Thank Kristi W
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for noticing the staff and giving them a thumbs up! The staff works very hard to make sure that they provide an amazing stay for each and every guest. We hope they you will return soon and bring your family with you! Give us a shout the next time you are in the area we would...

Moorhead, Minnesota
Reviewed 19 November 2015 via mobile

Everything was clean and perfect when I checked into my room. I'm usually wary when booking a suite such these, but I was pleasantly surprised. Service was absolutely fantastic, and had some good conversations with the staff. Word to the wise, however; if traffic noise bothers you, don't stay here. I heard every single car that drove past and all...

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Helpful?
Thank meatshield219
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

I would like to thank you for taking the time to give a positive spin to your review as well. I'm so sorry that you slept poorly because of the traffic noise. We know that the downtown area is beautiful but does have a few little quirks. Thank you and I hope that the next time you visit us you...

Minneapolis, Minnesota
Reviewed 16 November 2015

Had fun staying with this hotel! Was a little bit disappointed with the pool, it was pretty tiny, but the hot tub was nice. I'm really glad that there were still openings here when I booked online, otherwise we wouldn't have been able to take our trip!

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Thank 384melissaz
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for the review. We are glad that you could enjoy the whirlpool and we too wish that the pool was a wee bit larger as well! We hope that you will visit us again soon when you find your self in the area. Respectfully, Melanie Tank General Manager

West Bend, Wisconsin
Reviewed 16 November 2015

I very much enjoyed my stay. Did not use the pool or exercise room. The kitchen was a great addition to the suite. Breakfast was great. Felt the whole room was very clean. Will certainly stay here again.

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Helpful?
Thank aleta763
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

We absolutely love our five star reviewers! Thank you for taking the time to let all of our future travelers know about our hotel. We are so excited that you found our facility to meet your needs and will be returning to stay with us the next time you are in the area. Respectfully, Melanie Tank General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
GrandStay Residential Suites Hotel of St. Cloud, a premiere St. Cloud Minnesota hotel, has all the comforts of home with the services of a grand hotel. While traveling away from home our suites include everything you will need, including Bath and Body Works products, hair dryer, complimentary high speed wireless Internet and a wonderful staff to welcome you. From the moment you walk through the door, the cozy fireplace and grand lobby will make you feel right at home. Choose between our open concept studio or our private one or two bedroom suites all with fully functional kitchens and a full size sofa sleeper. ... more   less 

Additional Information about GrandStay Residential Suites Hotel St Cloud

Address: 213 Sixth Ave South, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Price Range: $130 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel St Cloud 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Saint Cloud
Hotel Style:
#2 Romantic Hotel in Saint Cloud
#3 Business Hotel in Saint Cloud
#8 Family Hotel in Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel St Cloud staff and other travellers.
1 question
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Nassau, New Providence Island
over a year ago

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Questions? Get answers from GrandStay Residential Suites Hotel St Cloud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are spacious with Queen and King size beds.....you choose....”
gharmeling, 15 Sep 2016 | Read review
“Smile and you'll get a bigger smile back, choose a king suite and enjoy, flat screens in the bedroom and the living area, very cool place.”
barryd963, 15 May 2016 | Read review
“We liked the larger two room suites.”
Victor0201, 22 Mar 2016 | Read review
“Hotel is on a major road, so lots of traffic noise regardless of where your room is.”
skibuni, 29 Feb 2016 | Read review
“Best tip I could give is if you are in the area stay in this hotel. Each room is alike whether you choose queen or king. We chose king. ”
bethn925, 18 Sep 2015 | Read review
5 of 5