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GrandStay Residential Suites Hotel St Cloud

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GrandStay Residential Suites Hotel St Cloud
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287 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Saint Cloud, Minnesota
Reviewed 5 days ago NEWvia mobile

My recent stay here was quite lovely. Breakfast was tasty with good options and they had a constant supply of coffee and tea at hand to keep us warm in the winter. The room was also very nice. We enjoyed the cozy environment.

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Helpful?
Thank Melanie44Kgn
Reviewed 3 weeks ago via mobile

Room was great. Bed was comfortable but bathroom was let's say not fully clean. Remnants on toilet and toilet paper. Hoping this was an isolated incident and not the norm. Parking can be a challenge as main lot is small and back lot is not well marked. Breakfast was below par for most hotel chains. Small pool. Very friendly staff.

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Helpful?
Thank John R
Amanda K, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Guest, It's great to read that you enjoyed your room while staying with us. Your concerns with our housekeeping were immediately brought to their attention as a training opportunity and appreciate you bringing this to our attention. We hope to see you again soon. Sincerely, Amanda Korhonen General Manager "Suite Success!"

Reviewed 3 weeks ago

We were put into a smaller room than we booked online. Called the front desk and they were unwilling to make any appropriate accommodations. The room smelled heavily of smoke. The smoke detectors were beeping. 15 minutes later someone came up and found that one of the units didn't even have a battery. The room door wouldn't shut completely and...

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Helpful?
Thank Jake H
Amanda K, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Guest, Thank you for taking the time providing your experience regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Our hotel prioritizes on providing accommodations for extended stay guests with newly renovated rooms that are equipped with full kitchenettes and a great hot breakfast...

Chicago, Illinois
Reviewed 4 weeks ago

I'm in St. Cloud once a year for a sale conference and this is my go-to hotel. Super friendly staff, comfortable atmosphere, and spacious rooms that are well appointed. It is also walking distance from a number of restaurants and pubs, which is a plus.

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Thank THenry60625
Amanda K, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 13 January 2017 via mobile

I checked in with Kayla and she provided excellent assistance along with helping me get my bags on the cart. I requested late check out and she made it to where I could work with my job to come back after lunch instead of having to rush out in the morning. Over all I recommend staying here and was given...

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Helpful?
Thank Cort W
Amanda K, Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 5 December 2016 via mobile

Hotel was clean! Friendly and helpful staff! Breakfast had many choices, and spacious room to eat, and best of all it was included in price. No complaints from us! We would return if we came back to the area. (Target, Kwik Trip, Toppers Pizza are all very close by!)

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Helpful?
Thank kansbri
Amanda K, Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Maple Grove, Minnesota
Reviewed 1 December 2016

Always clean, always quiet, great value and the feeling of security is present. I often roll through town just for a night or two and booking a room is always convenient and quick. Very respectfull staff as well.

Review collected in partnership with this hotel
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Thank Jonathan L
Winnipeg, Canada
Reviewed 6 November 2016

Staff was very friendly. Elevator in the building. The pool was very nice as we like to swim after a day of travel, hut tub was hot and lots of resteraunts nearby. A nice breakfast in the morning before we continued our journey.

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Thank johnbrinkman1
Amanda K, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Guest, Thank you for taking the time to write this review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an...

Chaska
Reviewed 30 October 2016

The room was comfortable, and I liked that the bedroom was separated with a door from the living area. The location was also ideal due to its proximity to both SCSU and downtown. Unfortunately, the bathroom needed work. The front desk person had to reconnect the chain in the toilet tank and the shower head leaked. There was a pool,...

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Helpful?
Thank JOausUSA
stcloudqualityinn, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I apologize for the minor maintenance issues you experienced and brought the issues to our maintenance teams' attention immediately. Your feedback is very important to us and we can assure you that we will use this information to do...

Sartell, Minnesota
Reviewed 6 October 2016

very friendly staff, clean rooms and public areas. I have stayed multiple times and would recommend this as one of the better St. Cloud hotels. The location is also very convenient for checking out what the downtown area has to offer.

Review collected in partnership with this hotel
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Helpful?
Thank Jonathan P
Amanda K, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Dear Guest, It's great to read you enjoyed our hospitable friendly staff with exceptionally clean rooms. We are so glad you enjoy our location in the downtown area of St. Cloud. We hope to see you again soon! Sincerely, Amanda Korhonen General Manager "Suite Success!"

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
GrandStay Residential Suites Hotel of St. Cloud, a premiere St. Cloud Minnesota hotel, has all the comforts of home with the services of a grand hotel. While traveling away from home our suites include everything you will need, including Bath and Body Works products, hair dryer, complimentary high speed wireless Internet and a wonderful staff to welcome you. From the moment you walk through the door, the cozy fireplace and grand lobby will make you feel right at home. Choose between our open concept studio or our private one or two bedroom suites all with fully functional kitchens and a full size sofa sleeper. ... more   less 

Additional Information about GrandStay Residential Suites Hotel St Cloud

Address: 213 Sixth Ave South, Saint Cloud, MN 56301
Region: United States > Minnesota > Saint Cloud
Price Range: $151 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel St Cloud 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Grandstay Residential Hotel Saint Cloud
Hotel Style:
#2 Romantic Hotel in Saint Cloud
#3 Business Hotel in Saint Cloud
#8 Family Hotel in Saint Cloud
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel St Cloud staff and other travellers.
1 question
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Nassau, New Providence Island
11 months ago

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Questions? Get answers from GrandStay Residential Suites Hotel St Cloud staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are spacious with Queen and King size beds.....you choose....”
 of 5 bubbles gharmeling, 15 Sep 2016 | Read review
“Smile and you'll get a bigger smile back, choose a king suite and enjoy, flat screens in the bedroom and the living area, very cool place.”
 of 5 bubbles barryd963, 15 May 2016 | Read review
“We liked the larger two room suites.”
 of 5 bubbles Victor0201, 22 Mar 2016 | Read review
“Hotel is on a major road, so lots of traffic noise regardless of where your room is.”
 of 5 bubbles skibuni, 29 Feb 2016 | Read review
“Best tip I could give is if you are in the area stay in this hotel. Each room is alike whether you choose queen or king. We chose king. ”
 of 5 bubbles bethn925, 18 Sep 2015 | Read review
5 of 5