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Kahler Grand Hotel

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Traveller (250)
Room & Suite (118)
Pool & Beach (21)
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Overview
  • Excellent36%
  • Very good20%
  • Average16%
  • Poor14%
  • Terrible14%
Travellers talk about
“grand grill”(38 reviews)
“economy room”(32 reviews)
“across the street”(161 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,407)
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Show reviews that mention
All reviewsgrand grilleconomy roomacross the streetlord essexmayo clinicpeace plazagonda buildingan older hotelmethodist hospitalfree parkingconvenient locationfitness centerdowntown rochestermayo buildingsmayo visitsubwayconvenience
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1 - 5 of 1,399 reviews
Reviewed 1 week ago via mobile

We stayed at the Kahler on May 14 due to my father having medical appointments at the Gonda Medical Center in Rochester, MN. We called for a reservation, only to find there are no discount for military. Other hotels we have stayed at provide military...More

Thank cmille625480
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded 2 days ago

Dear Cmille625480, Thank you for taking the time to share your feedback regarding your recent experience at the Kahler Grand Hotel. We are sorry to hear you are disappointed with portions of your recent stay. We do thank you for choosing the Kahler Grand Hotel...More

Reviewed 1 week ago via mobile

I had some discrepancies on my hotel bill regarding some charges that were billed to me. Delia was very knowledgeable of the workflow at the hotel, extremely calm and personable, and made me feel as though she was there to help me. She knew how...More

Thank anthonyb4810
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded 2 days ago

Dear Anthony, Thank you for taking the time to share your comments with us. Your satisfaction is important and we are so pleased to know that one of our team members stood out thanks to her wonderful guest service. Delia is an outstanding member of...More

Reviewed 1 week ago via mobile

I stayed at The Kahler Grand because I had surgery with a doctor from Mayo. As other reviews have stated, this hotel is old but I think that adds to its charm. I stayed in a room with two double beds. The room was clean...More

Thank Julie N
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded 1 week ago

Dear Julie, Thank you for your review of the Kahler Grand Hotel! We appreciate you allowing us the opportunity to serve you with all our hearts. I can see from your comment that we are doing well in some areas but that you feel we...More

Reviewed 2 weeks ago

Great location with high prices and non-responsive front-desk staff. I had no hot water one morning - front-desk staff just shrugged it off saying they had a full hotel and things like that happen. We wanted to sit in their outdoor plaza, which was clearly...More

Review collected in partnership with this hotel
Thank Hans I
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded 1 week ago

Dear Hans, I apologize that your stay did not meet your expectations. Unfortunately we do not have control over the habits or behavior of those who enjoy the outdoor plaza. However, we did take your concerns into consideration and made every effort to minimize the...More

Reviewed 2 weeks ago

Nice room, nice staff (except the cleaning staff who could not speak any English).Bathroom dated and water temperature, while showering, fluctuated from hot to cold. Had to bathe, instead of showering.More

Review collected in partnership with this hotel
Thank kwchancey
Response from KGManager, Guest Relations Manager at Kahler Grand HotelResponded 1 week ago

Dear kwchancey, We're sincerely sorry to hear that your experience wasn't up to par. Providing our guests with exceptional service and outstanding accommodations is something we take seriously. Please know that your comments will be reviewed with the appropriate members of our team so we...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 108 - USD 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 108 - USD 172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (250)
Room & Suite (118)
Pool & Beach (21)
Dining (3)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
abajaj960
15 October 2017|
AnswerShow all 4 answers
Response from kellyfrank2016 | Reviewed this property |
Sorry I took so long but I think 14.00 for the day but I not sure
1
Vote
Wardsworks
6 June 2017|
AnswerShow all 2 answers
Response from Pam H | Reviewed this property |
complain LOUDLY to the management. Sorry to hear abut your troubles, good luck, sending you good thoughts. It sucks to be sick or have a loved one sick.
0
Votes
Wardsworks
3 June 2017|
Answer
Response from teafourtwo2 | Reviewed this property |
Hi, Our economy room looked out at part of the roof, but we still got sun in morning in window, it had refrig and we ask for a microwave. it was a good room.
0
Votes
Room Tips
"Extended Stay America"
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"Stay somewhere else."
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"close to Mayo Cling"
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"Great location"
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