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DoubleTree by Hilton Rochester / Mayo Clinic Area

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Traveller (50)
Room & Suite (56)
Dining (8)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Additional information
Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Rochester / Mayo Clinic Area
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,038)
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All reviewsdouble treethe executive loungepescara restaurantmichael smithcookiesmayo clinicgreat hotelbell staffcivic centercar serviceeasy accesscomfortable roomsconvenient locationskywaystarbucksmnvalet
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1 - 5 of 1,026 reviews
Reviewed 1 week ago

I always stay in DT for my business trips. It is convenient to my work place. The only thing to remember is that you will hear all the sirens that go by. They seem to be short staffed, too. They charge for parking as well...More

Review collected in partnership with DoubleTree by Hilton
Thank DiVina P
Response from Elly S, Front Office Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 1 week ago

Hi DiVina, Thank you for taking the time to let us know about your stay. I am sorry about the noise from the sirens that go by. For the future, we can request a room on the backside of the hotel where it is away...More

Hotel's Favourite
Reviewed 7 April 2018 via mobile

Ending a five week stay at the Doubletree Hotel, after treatment at Mayo Clinic. The staff have made it far better than I could have hoped for. The room was always clean, and anything requested was provided promptly. The car service that takes you to...More

Thank tulsacats
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 9 April 2018

Dear tulsacats: Thank you very much for staying with us during your extended time at the Mayo Clinic. We are very glad that we could make this time away from home easier for you. If you should need to return to Rochester, we hope you...More

Reviewed 3 weeks ago

Almost a perfect experience: dinner in the restaurant was delicious, room was clean; however, check in—staff was not very attentive. I was looked over a few times and waited for a few mins with no one else in the lobby waiting.More

Review collected in partnership with DoubleTree by Hilton
Thank ddhank
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 3 weeks ago

Dear ddhank: Thank you very much for staying with us during your time in Rochester. I am very sorry that our front desk staff was not helpful immediately. I will make sure that our Front Desk Manager is aware of this incident. Thank you for...More

Reviewed 5 weeks ago

Clean, spacious room, nice bathroom. Incredibly comfortable bed, great climate control in room. Quiet rooms--couldn't hear others nearby. Skywalk accessible, great cookies, helpful staff. Internet not the most reliable, but the business center was fine. Would stay again. (Stayed 4 nights)

Review collected in partnership with DoubleTree by Hilton
Thank Vicki1111
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 4 weeks ago

Dear Vicki1111: Thank you very much for taking the time to post such great comments about the hotel and for choosing to stay with us. We are very happy to hear that you would stay with us again! Deb Knox, Revenue Mgr.

Reviewed 14 April 2018

My husband and I stayed at this hotel as it was only 2.5 blocks from the Mayo Clinic. The staff here is some of the most helpful and friendly I've experience, which was lovely. The hotel has a LincolnTown Car available to take you to...More

Review collected in partnership with DoubleTree by Hilton
Thank LeighWoodward
Response from DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic AreaResponded 16 April 2018

Dear LeighWoodward: Thank you very much for choosing to stay with us during your time at the May Clinic. We appreciate it. We are very glad to hear that you enjoyed your stay and the hotel's amenities and we look forward to having you stay...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 171 - USD 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 171 - USD 343 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Room types
Suites, Non-Smoking Rooms
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Traveller (50)
Room & Suite (56)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Theloaders93
29 August 2017|
AnswerShow all 3 answers
Response from DebKnox | Property representative |
Hi ~ We have replaced all of the "soft" goods in the guestrooms this year. Items such as desk, soft chair, desk chair, etc. The carpet in the guestrooms has all been replaced this year except for 9 rooms (we will be done... More
0
Votes
Judi D
18 August 2016|
AnswerShow all 4 answers
Response from DebKnox | Property representative |
Hi ~ Yes, we do have wheelchairs available at the hotel. Just ask the bellman or the front desk upon arrival and we will make sure that you have one available to you. If you would like us to make a note in your reservation... More
0
Votes
hopefulsavvytraveler
23 December 2015|
AnswerShow all 8 answers
Response from MTC120 | Reviewed this property |
No, there is not complimentary breakfast. But there is a nice restaurant in the lobby.
0
Votes
Room Tips
"We always request a quiet room, away from elevators and ice machines. They noted that and followed through."
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"Consider a room at the back or a higher floor if road noise bothers you"
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"Ask for a room facing Mayo not Civic Center."
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"dont go here"
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