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Kahler Apache

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362 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Reviewed 31 March 2015

Hotel staff were amazing! Hotel needs updating especially bathrooms and pool grout (visible mildew and mold). Wifi didn't work for several days we were there. Management and policies imposed on staff are concerning. We won't be returning because of corporate greed...they need to treat their employees better and update the hotel.

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Helpful?
Thank Alyson R
Christy H, General Manager at Kahler Apache, responded to this review

Dear Alysonr263, Thank you for your comments regarding your stay with us here at the Kahler Apache. We did have down time with our WiFi. We are now in the middle of updating all of our equipment so as to have better and faster WiFi service for all of our guests. Our pool area has been deep cleaned and we...

Shoreview, United States
Reviewed 28 March 2015

A great place to bring your family to have fun and enjoy the pool. And things like Chuck E Cheese and the Mall are just on the other side of the highway. If you don't like kids, do not come here, they are everywhere.

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Helpful?
Thank Melinda B
Christy H, General Manager at Kahler Apache, responded to this review

Dear Melinda, Thank you for taking the time to post your comments regarding your stay at the Kahler Apache. I am glad your family had a great time! You are correct in that we have kids all over the place on the weekends. With our indoor waterpark we are a great choice for the entire family. Thank you again for...

Rochester, United States
Reviewed 23 March 2015

Rooms not clean, evidence of prior guest. Bathroom floors no clean. Set up for two people but only accommodations (towels, etc) for one. No internet. Hotel told me to call their provider to get service. Attempted but waited on-line for an hour. Gave up.

Review collected in partnership with this hotel
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Helpful?
Thank Gina L
Christy H, General Manager at Kahler Apache, responded to this review

Dear Gina, Thank you for taking the time to post your comments regarding your past stay with us. It is not acceptable that you did not have enough supplies in your room upon your arrival. I apologize. We have been working on switching out our WiFi equipment and hope to have the new system in place quickly. Thank you again...

Rochester, United States
Reviewed 21 March 2015

Was told would get Mayo discount to $70 and when checked out didn't get discount. Was told I needed a specific room and I stated that I was never told that when I checked in or reserved the room. After 2 phone calls I was told pretty much that I would not get the rate quoted due to I didn't...

Review collected in partnership with this hotel
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2Thank Danielle H
Christy H, General Manager at Kahler Apache, responded to this review

Dear Danielle, We apologize for the issues you encountered during your stay. Thank you for taking the time to let us know what had happened. I have taken this to the Front Office manager and we will both make sure this does not happen again. Thank you again for your time.

Rochester, United States
Reviewed 21 March 2015

My stay with the Hotel was not good. Booked a Family Suite and they stocked the room for only 2 people. Not enough towels or frink cups. Also they charged me an extra $30.00 for other fees. but I did get that credited after 2 days in my checking acct.

Review collected in partnership with this hotel
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Helpful?
Thank Dawn M
Christy H, General Manager at Kahler Apache, responded to this review

Dawn, Thank you for your comments regarding your stay at the Kahler Apache. We apologize for your room not having the correct number of towels in your room upon check in and incorrect billing. These issues are not acceptable and I will speak with the managers of each department to ensure this does not happen again. We want our guests...

Tel Aviv
Reviewed 17 March 2015

We stayed here for 1 night. I chose this place because I have 3 children (toddler twins and a baby). There is a bar/pub attached to the hotel, I didn't eat there but the menu is likely pizza, burgers, wings. The hotel is in a convenient location, it's across the street from the Apache mall, with some restaurants nearby (Applebees,...

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Helpful?
1Thank msdelila
Christy H, General Manager at Kahler Apache, responded to this review

Dear msdelia, Thank you for posting your comments regarding your stay with us earlier this month. We are glad your children enjoyed our water park. I apologize for our Front Desk team not informing you of the location of the breakfast room. We do offer a complimentary breakfast seven days a week and you were not made aware of its...

Reviewed 15 March 2015 via mobile

Wonderful customer service. Going above and beyond! Great pool area & waterslide along with hit tub. Rooms very clean & nice. Beds are ridiculously comfy! They also give you a rebate if you don't have your room turned over.

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Helpful?
Thank amyj78
Christy H, General Manager at Kahler Apache, responded to this review

Dear Amy, Thank you for taking the time to post about your stay with us at the Kahler Apache. We are so glad you and your family had a great time! We hope to see you again on your next visit to the area. Thank you again.

Zumbrota, Minnesota
Reviewed 17 February 2015

First, the young girl and the front desk was terribly rude!! Next, we thought we were getting a 2 room suite, however it was just a large room. Next, there was nothing in the room about hotel hours, no customer service cards, nothing about breakfast. Also, we were told by the whom ever was taking the reservation that check in...

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Helpful?
Thank Tonia N
Christy H, General Manager at Kahler Apache, responded to this review

Dear Tonia, Thank you for taking the time to give us feedback regarding your stay with us in Rochester. We hold our staff to a high level of service and we have failed. I apologize issues you encountered during your stay. I have already taken measures to ensure all of our staff is friendly and helpful. We have also been...

Green Bay, Wisconsin
Reviewed 9 February 2015 via mobile

After our stay I jumped on here to see if our stay was just an off day for the hotel. Until I read reviews I had no idea there was breakfast. I was not told at check in, there was nothing in the room or lobby to say there was breakfast. Disappointed we spent money on breakfast when we didnt...

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Helpful?
Thank gbmacaroni
Christy H, General Manager at Kahler Apache, responded to this review

Dear gbmacaroni, Thank you for taking the time to post comments on your recent stay with us in Rochester. When staying in a hotel there is a certain level of professionalism expected and we failed. I have addressed your comments with our staff. We are in the service industry and how we acted is not acceptable. I also passed on...

Reviewed 11 January 2015 via mobile

This hotel is an utter disappointment. Never have I been so upset and felt as though the staff did not acknowledge, care, or try to mend their screw up. First, the website was not easy to navigate to book the type of room that I had requested. I called to speakto someone directly to ensure I was given the correct...

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Helpful?
Thank Jaxlequin
Christy H, General Manager at Kahler Apache, responded to this review

Dear Thank you for your comments regarding your past stay with us at the Kahler Apache. There is a certain level of service and accommodations expected when staying in a Kahler Hotel and we failed and I apologize. I have taken your comments and passed them on to the department managers to review with their staff the importance of taking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
A gem among Rochester hotels, Kahler Apache's 149 guestrooms and suites are perfect whether you are visiting Minnesota on leisure travel, business travel or for a special event. We feature 8,500 square feet of banquet space, celebrated onsite dining and a wide array of other services and features designed to make your stay as productive or relaxing as you desire. Enjoy our Rochester, MN hotel with pools and services that mean you'll have a great stay. Kahler Apache is convenient and comfortable choice among Rochester, MN hotels. Whether you're here on business or on a vacation with the whole family, our staff provides friendly, welcoming service that will make you feel right at home. Our hotel is near many downtown Rochester attractions, making us a convenient stay. Our Indoor Waterpark gives everyone in the family an adventurous time, especially the kids. Play a game of water basketball, or see how quickly they can slide down the waterslide. We even have a small kiddie pool for smaller children who don't have their sealegs yet. Try out some nearby restaurants to explore classic Midwestern cuisine and hospitality. Go shopping at the stores lining the downtown streets, and make sure to hit up Apache Mall, where you can find quality name brands. Our family-friendly hotel's location in downtown Rochester means that your business travel needs are taken care of as well. Our hotel ensures you have a relaxing, quiet place to finish your work or host productive meetings. We also offer shuttle services for your convenience. ... more   less 

Additional Information about Kahler Apache

Address: 1517 16th Street SW, Rochester, MN 55902 (Formerly Ramada Rochester)
Region: United States > Minnesota > Rochester
Price Range: $122 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kahler Apache 3*
Number of rooms: 149
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Also Known As:
Ramada Rochester Hotel Rochester
Rochester Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Kahler Apache staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Kahler Apache staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be placed in one of the updated rooms!”
 of 5 bubbles RyLy, 3 Jan 2017 | Read review
“Rooms away from the pool are much quieter”
 of 5 bubbles Ashley0607, 10 Oct 2016 | Read review
“If you want to go to sleep early don't get a room poolside. the pool is very well used and closes down at 10;00 pm.”
 of 5 bubbles ralphdaer, 30 Sep 2016 | Read review
“Don't get a room on Third Floor!”
 of 5 bubbles 0807Chad, 20 Aug 2016 | Read review
“Double check your reservation and the actual address, as this company has several locations and will put you anywhere.”
 of 5 bubbles angiee482, 4 Aug 2016 | Read review
5 of 5