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The front desk personnel were very cordial and helpful. The problem was the computers by the front desk were not usable and the wifi is not protected so we were constantly warned not to use the free wifi. This happened last year also,. Wish they...More
Thank Donna M
Response from KGManager, Manager at Kahler ApacheResponded 4 days ago
Thank you for staying with us. We are glad that you had a positive experience with the front desk staff; however, we apologize that the front desk computers were not working. We will look into these concerns and we appreciate your feedback.
Mold odor in the room. Floors were disgusting. The carpet was sticky. You will need shoes for the room. Breakfast was ordinary continental not bad. Good service from all employees. Not my first choice. If you have allergies. Not the place for you.
Response from KGManager, Manager at Kahler ApacheResponded 1 week ago
Thank you for choosing Kahler Apache. We are sorry to hear that you were unhappy with your stay. We have shared your concerns with the appropriate departments so that they may be addressed.
I've stayed at a lot of places that are older, not in their prime anymore and I certainly do realize that replacing everything in a room can be terribly expensive for a hotel business. That being said, there's a difference between OLD and DIRTY. Instead...More
Response from KGManager, Manager at Kahler ApacheResponded 3 weeks ago
Thank you for staying at Kahler Apache and providing us with your feedback. Your concerns have been shared with the housekeeping staff so that they may be addressed. We apologize for any inconvenience you may have experienced.
My husband and I went to Rochester last weekend to celebrate our 10th Wedding Anniversary and we stayed at the Kahler Apache. Needless to say, it was a horrible experience! We were in Room 132, a dumpy room, missing patches of carpet, peeling paint, the...More
Thank Joanne G
Response from KGManager, Manager at Kahler ApacheResponded 4 weeks ago
Thank you for choosing Kahler Apache. We are sorry to hear that you were unhappy with your stay. We will share your concerns with the appropriate departments so that they may be addressed.
The pool area is fine in itself but by calling it in any shape or form a waterpark, is grossly misleading statement. Also had dry puke on the bed skirt. We just wanted an indoor pool area for our kid to spend a hot and...More
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Thank Krishanu D
Response from KGManager, Manager at Kahler ApacheResponded 17 June 2017
Thank you for choosing Kahler Apache. We are sorry to hear that you were disappointed with the pool area. We appreciate your feedback.
USD 74 - USD 139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Accessible rooms ,
Non-Smoking Rooms ,
Number of rooms
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