We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Rochester West-Medical Center

Save
Traveller (3)
Room & Suite (8)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor4%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Rochester West-Medical Center
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel & Suites Rochester West-Medical Center
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}
Reviews (132)
Filter reviews
132 results
Traveller rating
58
39
18
6
11
Traveller type
Time of year
LanguageEnglish
58
39
18
6
11
Show reviews that mention
All reviewsmary's hospitalunderground parkingpancake machineshared parking lotstayed at the holiday innmayo clinicwithin walking distancequiet at nightexcellent breakfasta great staylate checkoutfree breakfastbiscuits and gravyother hotels in the areaone night staycomfortable bedfitness room
FilterEnglish
Updating list...
1 - 5 of 132 reviews
Reviewed 1 week ago

First, the staff was pleasant and welcoming. The room was quite clean and decently appointed. Always opportunities to upgrade towels and handheld shower, not in a ADA room. Biggest complaint was the lack of sound insulation from the floor above. There was some nervous nelly...More

Thank kevin2oh
Hotel's Favourite
Reviewed 6 January 2018

We/I stayed a few nights while my husband had surgery at St. Mary's. We stayed at a couple other hotels in different areas of town and this was the nicest one! Clean, comfortable,quiet (on the parking lot side), and walking distance to the hospital. There...More

1  Thank AMC8380
Response from GM R, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 4 weeks ago

Thank you so much for staying with us and sharing such a kind review. We are glad you enjoyed the breakfast provided and a fan of the Pancake machine! It's definitely a hit for most. We hope to see you again when in Rochester!

Reviewed 3 weeks ago via mobile

WiFi is too slow to run effectively programs I need to use for work. One action I need to accomplish every day takes 10 seconds at home, took 4 minutes here! It's 2018 and your WiFi speeds are like dial up !!! Can't stay here...More

Thank Craig h
Response from GM R, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 3 weeks ago

We are very sorry for the inconvenience of our WiFi. We are definitely looking into that to see what we can do. We appreciate you letting us know that this is an issue and we do hope you will check back with us to see...More

Reviewed 3 weeks ago via mobile

We stayed for one night on our way to Yellowstone. Very clean room, excellent breakfast, very nice fitness center. Very convenient that is right off of Hwy 14. The traffic was not too loud - it did not keep us awake. Lots of good places...More

Thank Ducky21
Response from GM R, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 3 weeks ago

Thank you so much for your very nice review of our property and the area around us. We appreciate very much that you took the time to share a review and we hope to have you stay with us again in the future! Hope your...More

Reviewed 4 weeks ago

We had a junior suite and the room is big and good, facing the parking and thus pretty quiet - the only noise was from the nearby condo construction. Bathroom is a bit too small, especially with door opened. Breakfast of a good quality and...More

Thank unhappycustomer151
Response from GM R, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical CenterResponded 4 weeks ago

Thank you so much for your comments and for staying with us. We do feel our location is a good one and glad you agree. Please visit us again when you are in Rochester!

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 117 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 117 - USD 180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3)
Room & Suite (8)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
nhisgloree
18 September 2014|
AnswerShow all 3 answers
Response from IloveMaine2 | Reviewed this property |
I was on a road trip: I can't answer your question properly. Sorry.
0
Votes
Google Translation
Room Tips
"Top floor, no neighbors above you."
Read review
"choose a room that faces the car park"
Read review
"East side faces away from the freeway"
Read review
"Ask for odd numbers if you want to be away from Highway 52"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing